Image [cc] noii
The 3 Geeks welcomes back our guest blogger who brought us the thought-provoking post “The Infinite Viscocity of Managerial Brain Droppings.” As with the previous post, we offered to post on condition of keeping the author anonymous – again, for what some may deem obvious reasons. We think you will enjoy this one, too!

Strong leadership is the single most important quality that is missing in corporate America today.  That’s why, from time to time, I like to bring you new leadership tips and management techniques that I think could help to rebuild our economy, and build our corporations into models of good governance for the rest of the world.

Today’s management technique, pioneered by Bjorn Nordlundson-Ludfisk of the Swedish Institute, is the Stockholm School of Management (SSM).  It is based largely on the psychological syndrome of the same name.  As part of his research, Dr. Nordlundson-Ludfisk came to realize that the syndrome that causes nearly a third of hostages to experience sympathetic feelings towards their captors, could easily be exploited by those in corporate management to gain control of an unruly mob of employees.  Stockholm Syndrome, also known as Capture Bonding, is generally the accidental outcome of an hostile imprisonment, however, using Nordlundson-Ludfisk’s techniques, you can replicate the results of a violent hostage standoff without ever stepping from behind your desk!

I’ve reprinted my own translation of an excerpt from Nordlundson-Ludfisk’s research below:

1. Announce Your Presence and Take Control of the Environment. In a hostage situation, this step usually entails firing a weapon at the ceiling and screaming for everyone to get on the floor with their hands on the back of their heads while you send your henchmen around to lock the doors.  While this action would most likely work just fine in a corporate environment, many companies now have rules against firearms in the workplace and we find that a more passive-aggressive approach can be just as effective.  For example, a simple, well-timed memo indicating that “many exciting changes will be taking place in the near future”, often has the same panic-inducing effect and is much less physically dangerous.

2. Make Your Demands. Typically, hostage takers make their demands known to the authorities who have surrounded the theater of operations, however, in an interesting twist, within the corporate environment these demands are made not to outside authorities, but to the hostages/employees themselves.  This has the effect of empowering the employee’s sense of self determination, while simultaneously destroying their ego, an important step in activating the syndrome in certain individuals.  

(Best practices include beginning your list with completely outrageous, if not logically impossible, demands.  This has the effect of ‘anchoring’ the demands, so that any that come after the first few seem downright reasonable and are sure to garner a few supporters.  Examples in hostage taking include; helicopters, gassed-up jumbo jets, or a date with Angelina Jolie.  In a corporate scenario, these initial demands lean more toward “being more aggressively assertive while continuing to run all really important decisions up the ladder.”)

3. Shoot a Hostage or Two. It’s sad, but most hostage negotiations will turn sour at some point and you will need to eliminate a few hostages in order to assure the authorities that you are indeed serious about your demands.  The corporate application is significantly more humane.  We recommend selecting a few of the most troublesome employees, those who have openly questioned your authority, pointed out your logical fallacies, or have the support of a large contingent of fellow employees and fire them without warning.  This will both eliminate strong-willed individuals and cause any seditiously-minded folks to seriously rethink their position.

4. Step Back and Wait for Stockholm Syndrome to Kick In. This is the most difficult step for young hostage takers/corporate managers to learn.  Too often, they get antsy and become desperate to make something happen, but if you’ve executed the first three steps correctly, then it’s only a matter of time before nearly a third of your workforce begins to appreciate your strong arm tactics, welcome your parental guidance, and pray for your continued good health, wealth, and prosperity.

The genius of the Stockholm School of Management is that once you achieve 30% of your workforce obeying your every command, then you simply begin again at step one by issuing a memo announcing that “many exciting changes will be taking place in the near future.”   The appearance of the second memo will cause at least half of the non-obeying employees to quit on the spot, bringing your Unquestioning Employee Obedience Rate to at least 50%.  Repeating the SSM technique a few more times will ensure total compliance with your every whim.

Image [cc] Flood

This three part series will examine the emerging trend for third party litigation funding. In this first segment, we describe what it is and why clients will find it interesting.

What is it?
Settlements from law suits are assets. There – I said it. And once something is recognized as an asset it can be bought, sold, traded and even collateralized.
Litigation Funding is an emerging, growing market that recognizes the asset-nature of settlements – a.k.a. claims. I say ‘emerging’ even though litigation funding in some shape has been around for a while. The classic personal injury, contingency fee firms are examples of this type of funding. Only in these cases, the law firms themselves are the funding sources.
What is actually new and emerging is investment in commercial claims. This is particularly the case in the US, where this has effectively been around for only a few years.
How Does it Work?
A client has a claim against another party. The claim is valued at some number, say $10m. The Litigation Funding Company (LFC) agrees to pay the legal costs for pursing the claim, up to $1m. If the settlement is obtained, the LFC receives a portion of the settlement, much like a contingency fee.
Simple enough? Yet this method creates some ‘issues’ for law firms. Primarily, law firms now have a third party in the mix, with a vested interested in the outcome of the case. It’s easy to say the firm must keep the client’s best interest first, but some times the client may defer to the LFC or even require their input on case decisions, especially when it comes to the settlement. The LFC will have expertise in valuing claims to the point the client will rely on their expertise and judgment. And the law firm will be in an odd spot, taking directions from not-the-client.
Why will clients do this?
In our example above, let’s say the LFC takes a 20% stake in the settlement. Why would a client give up $2m from their claim? For the same reason they would on any other asset. They basically convert the asset into cash – in this case $1m. So instead of spending $1m to get $10m, they spend nothing, shift the risk to the LFC and still potentially come out with $8m. Even if the company has the $1m to spend, they may likely prefer to spend it investing in their core business instead of lawsuits.
Of course with higher risks, the LFC will want larger portions of the settlement. But even then, the clients are shifting risk and keeping their cash for investing in their own business.
In Part 2 we will look at the funders, some challenges presented by this trend and explore the impact on law firms.

[I want to thank Cheryl Niemeier, Director of Library Services at Bose McKinney & Evans LLP, for offering to guest blog on the Bloomberg/BNA Integration and Pricing.]

I recently had the pleasure of meeting my new Bloomberg Law Representative to discuss current BNA subscription options with regard to the integration of those services into the Bloomberg Law platform, and also got a demo of the BLAW app, which I’m told very closely mirrors the newest online Web interface for BLAW. While BNA content has yet to be incorporated (full integration expected by year end with BNA Health and Labor content migrating first) into the BLAW interface, I came away from my meeting guardedly optimistic that the integration and pricing options are generally palatable for the librarian and at least a small win for the end user whose content world will significantly expand should their firm choose to move to the BLAW platform.

The BLAW pricing options fall into two buckets outlined below, both of which offer access to all content, and require ids and passwords for each user. The platform provides all-inclusive access with no libraries to choose or out-of- plan charges for specialized content. (Please note: BNA customers do not have to migrate to BLAW, BNA direct will continue to be supported, and pricing options for it will remain in place.)

Option 1 (Firm-wide with access for all attorneys and support personnel for all BNA/BLAW integrated content):

  • Pricing is based on the number of U.S. based attorneys.
  • 5 year pricing schedule is provided with ability to opt out every two years.
  • The pricing schedule begins at a reduced rate (based upon a ratio of those who will receive immediate value and those who will do so over time).
  • Incremental increases each year will ultimately move all attorneys to the standard $450/user/month cost by the 5th year
  • For those firms that adopt early (before July 1st), Bloomberg will base the starting ratio at the minimum entry point.

Option 2 (Individual per-user access to all BNA/BLAW integrated content):

  • 2 year subscriptions only
  • $450/user/month in 1st year
  • Nominal bi-annual increases

A look at the pros and cons of the BLAW pricing options raises a nearly equal number of both.

On one hand, several disadvantages arise with the BLAW content and pricing model, but these might not necessarily be deal breakers. Firstly, per user pricing may create roadblocks to determining the cost of the research for client billing purposes, although Bloomberg indicates they will work with customers wishing to devise a method to recover the cost via client billing. Secondly, annual incremental firm-wide pricing increases could be rather steep and by year five for some firms would likely far exceed what a firm might pay for a Westlaw or Lexis flat-rate contract, and thus could be a hard-sell to firm management. Thirdly, inflexibility in the all or nothing content leads to the argument that you end up paying for content that may never be used, which it turn creates an unyielding pricing model. Fourthly, while Bloomberg Law offers a great deal of public company information it is sorely lacking content about private companies and for finding people, thus a firm would need to have that content in their Lexis or Westlaw contract, or utilize low cost one off public records vendors, such as TLOxp (www.tlo.com) which provides low cost searches with no monthly service fees. Finally, while early adopters receive an incentive break in the cost for the first few years ultimately all firm-wide subscribers end up at the $450/user/month in the 5th year.

On the other hand, advantages to the content and pricing models also exist. Firstly, transparency in pricing – no more wondering what the Jones’ law firm is paying – everyone ultimately ends up paying the same in year 5 of the firm-wide deal or out of the gate in the individual per user per month deal. Secondly, the per user monthly pricing model in both deals may actually be a better fit for the growing trends of not billing and clients not paying for online research, and any retail cost that Westlaw or Lexis applies to a search or getting a document etc. is arbitrary anyway as are their negotiated special offers. Thirdly, perhaps the fact that each user gets access to everything including cases, BNA reports, court dockets, Legislation/Regulation Watch, and other specialized transactional practice products such as Dealmaker could also be advantageous as it opens a whole new world of information which in turn may actually help the researcher get to their answer quicker. Fourthly, library staff and/or practice groups might benefit from the BLAW select per user price compared to their current BNA direct firm-wide spend on a cost comparison basis and as a result those users get the benefit of the aforementioned content gains. Fifthly, the BLAW platform offers a great deal of customization for alerts, news, dockets, and other content as well as collaboration tools for sharing and annotating your research much like similar features on WestlawNext and Lexis Advance. Finally, getting all new content developed by BLAW no additional cost and the ability to opt out of the deal every 2 years, both of which are generally not the case with other vendors, are also positive aspects of the firm-wide pricing model.

In large part, determining if the pros outweigh the cons of switching to BNA/Bloomberg Law or vice versa will be dependent on a firm’s current BNA spend compared to cost of same on BLAW, plus savings realized from not renewing or reducing content in Lexis or Westlaw contracts, coupled with cancellation of other print and online subscriptions (i.e. PACER, CCH, RIA, Fastcase etc.) that overlap with BLAW content.

So get your calculators out because in the final analysis, number crunching and possibly whittling or cutting of current subscriptions will be the only way to truly determine if the marriage of BNA/Bloomberg Law content will be a match made in heaven for your law firm, and actually end up either saving your firm money, costing more or be an almost break even proposition.

When I was in law school, some of my favorite classes where titled “Law and _____.” The blank was filled with things like “Economics” or “Religion” or “Psychology” or “Order.” The idea of taking two different concepts and seeing how they affected each other was absolutely fascinating to me. While each idea stood on its own, putting “Law” in front of the other concept made you take a different look at it, and in the end helped you better understand them both. In a time when it seems that we are all pushed into “specializing” in our professional lives, sometimes we need to step back and challenge ourselves to bring in something unusual to our routines to break our tunnel vision, and in the end, make ourselves better.

Over the past weekend, I saw something that reminded me of this idea. My youngest daughter (pictured above, top row, second from the left) competed in an Odyssey of the Mind competition and reminded me of how taking two or more unrelated ideas and making them work together, and create something that is better than its individual parts.

The Odyssey of the Mind competition was special because it asked students to do two very different things:

  1. Perform a task involving something you’ve engineered (my daughter’s task was to create a vehicle that someone could ride back and forth across a gym floor.)
  2. Tell a story and make the vehicle change emotions as you are telling the story (the vehicle had to go from happy to sad and then from envious to in love.)
Here’s the part of the description I love:

The emphases will be on the technical risk-taking and creativity of the vehicle’s engineering for travel and change of emotional appearance.

The kids had to come up with all the ideas on their own (I made the mistake of attempting to explain how a broken piece of the vehicle could be fixed, and before I could say anything the kids all started “shushing” me and telling me not to say anything because they could be disqualified… I took my cue and left the room at that point.) The process they took was pretty ingenious… they used a clear plastic dung beetle head and rigged up a mouth on a stick that they could manipulate to make it smile or frown. Same with the eyes to go from happy to sad. My favorite was when they threw in a green glow stick to represent being envious. All of this while telling a story of how a dung beetle fell in love with a can of RAID spray that was wearing an Elvis wig (I’m still confused about the Elvis reference… but, I’m perfectly fine with the love story.) Long story short… they won their division and get to travel to the State Competition, which is only about 5 miles away this year.

The thing that struck me most, however, wasn’t the actual eight minutes of competition that the students performed. What struck me was the excitement in the hallway as all of the different groups were preparing for the competition. The Principal of the school made a great comment to us as she looked up and down the hallway. “This is how school should be conducted everyday.” Meaning that instead of the traditional method of drilling for state sanctioned standardized testing, the kids should be challenged to think for themselves and apply what they are learning in ways beyond traditional test taking skills.

Here’s the reaction from the students when they heard they won their division (suggestion: turn your speakers down, cause it gets loud!!)

Now, you may think that only the winners screamed this loud. Not true. The schools that placed sixth in the competition screamed just as loud… actually I think the school that sat right behind me actually screamed a bit louder.

The whole thing just reminds me of how I get inspired when I bring in non-traditional concepts into my daily routine in a law firm. Applying IT concepts in a library project, or suggesting to others how a project they are working on would be better by adding something completely outside their normal ideas. Too often we get bogged down in hashing out the same old ideas and talking to others that think exactly as we do. From time to time get out of the “group think” and take a chance to see if you can find someone that can suggest throwing in a proverbial green glow stick into your project. You may not find yourself screaming down the aisle to accept your award, but you may find yourself feeling something that you haven’t felt in your profession in a while… a sense of excitement.

Image [cc] Pierre-Olivier

The 3 Geeks welcomes guest post of many varieties. This one, from a colleague at another firm, really got our attention. It is funny, witty and engaging, and it carries a compelling message. We offered to post on condition of keeping the author anonymous – for what some may deem obvious reasons. In any event, we think you will enjoy this one.

C’est la vie!
Sometimes I get words or phrases that pop into my head for no particular reason and they just sit there, staring at me, expectantly, like hungry orphans begging to be used in a sentence. Usually such a phrase would hang out and taunt me, until I would suddenly drop them into conversation in the lunchroom or at a bar. That almost never went well, in the former location my conversant would assume I had been drinking and in the latter they would assume I was drunk. But for this rare occasion, the phrase in question ended up as the title to this guest blog post – graciously published by the 3 Geeks. The phrase came to me fully formed in the middle of a marathon conference call the other day and it would not leave me alone. I wrote it on a legal pad, but that apparently was not enough because it just kept haunting me. So I put it at the top of a word document in 18 point type and began to write.
What does the Infinite Viscosity of Managerial Brain Droppings mean? I know what infinite means, and I kind of understand viscosity, thanks to a basic physics course in high school and that old oil commercial. Managerial is self-explanatory, but Brain Droppings was a George Carlin book from the mid-90s and while I loved Carlin’s stand-up, I’m pretty sure I never read his book.
I think the phrase has something to do with the ability of a person in charge to muck up an engine of innovation, creativity, or progress with a single off-hand comment about an almost entirely irrelevant subject. Now, to be fair, this is not a failing of management. Typically, management is blissfully unaware of the chaos they’ve caused amongst the drone workers in the bowels of the organization. Persons in charge have no idea that their every utterance is pounced upon by the unwashed masses like manna from heaven. They don’t realize that each syllable is parsed and dissected to tease every last drop of nuance and meaning from its grammatical marrow. A single guttural “ha!” from the right mouth at the wrong time can send a project into months of revisions and way over budget without anyone on the project team realizing that the manager just finally understood the “knock knock” joke his 5 year old daughter told him the night before and hadn’t actually listened to a word of the presentation they had given.
Thankfully, there is a very simple solution to this particular problem. All it takes is one brave soul to stand up and loudly inquire, “WTF are you talking about!? And as a follow-up… Do you have any &*!#$* idea what is going on at all? I mean really, DO YOU!?” But no one ever does that. Instead we schedule meetings. Meetings to determine the take-aways from the meeting we just finished, before we head to the next meeting to discuss our plans for diminishing the average number of meetings we currently hold. And the cycle continues…
I beg of you. If you are a worker drone, please ignore all brain droppings from management. It encourages them to think and it only slows the rest of us down.

When I woke up yesterday, my $2.00 alarm clock told me it was February 29, 2012. There were lots of blog posts about Leap Day and how it affected court filings and whatnot, but I really just thought of it as just another day in the law firm biz… However, by the end of the day, I realized that it had one significant impact on my projects, and that one of those would need to be pushed back in March.

While trying to run a Litigant Strategic Profile from LexisNexis’ CourtLink system, we kept noticing that the reports simply wouldn’t run. We contacted Lexis in the morning to see what the issue was and they told us that they would investigate the issue and return our call as soon as they figured out what was causing it, or when they got it corrected. Morning turned to afternoon, and finally we heard back from them with a surprising answer. Turns out that the Litigant Strategic Profiles couldn’t understand February 29th, and therefore the reports simply wouldn’t run. The solution was to not run the reports until March 1st, when the system would be back to normal.

ARE YOU KIDDING ME??? My two-dollar alarm clock can handle leap day, and Lexis’s system cannot?? I thought the days of Y2K were twelve years in the past. Plus, it isn’t like this day just… pardon the pun… leaped out of no where. We all know that years divisible by four bring us Presidential Elections, the Summer Olympics, and Leap Day!!

We checked this morning and the system is back to normal. I asked around and did find that others had the problem, but where told it was a “systems” issue and not related to Leap Day. So, maybe the tech guy we talked to was wrong (or didn’t get the memo to Ix-nay on the Eapday-lay.) If it was a Leap Day issue, then Lexis has 1459 more days to look into this and make sure that it works in 2016. That will be a Monday, and I will expect everything to work!! If not, let me know the week before and I’ll schedule a three-day weekend.

At work I happily drink from the single cup coffee machine in the pantry, but that’s not coffee so much as a speedy caffeine delivery mechanism. On the weekends, when I have time to make coffee, I Make Coffee.  I put the kettle on to boil, then I pour a half a cup or so – I never measure – of whole roasted beans into my coffee mill, like the one in the picture to the right.  I turn on the radio to listen to the weekend news and begin to grind my coffee by hand.  The mill slowly crushes the beans which slide down the sides of the cup and fill the jar below.  If I’ve timed it right, I finish grinding the beans just as the water in the kettle comes to a boil.  I pour the contents of the mill jar into my gold filter and place the drip filter holder on my favorite coffee mug.  I slowly pour the hot, but no longer boiling!, water over the grounds making sure to maintain the appropriate level of water at all times.  If I do all of this just right, I end up with a cup of my own personal brand of sludge that fully caffeinates and satisfies.

This process is slow.  This process is labor intensive.  And I love it!  Yes, it marks me as a full-fledged coffee snob.  And most other people don’t even like my coffee, which makes it all the better.  You can argue until you are blue in the face that this ritual is a waste of time, that I would be much more productive if I threw a couple of scoops of store ground coffee into an automatic drip maker and set the timer to wake me up on Saturday morning.  And while intellectually I understand the words you are saying, I can’t imagine ever giving up my mill and drip filter.  Because it’s not really about the coffee, it’s about the process.  The addiction is to the anticipation of the reward as much as it is to the reward itself. 

I bring this up because in IT we often make excuses for why attorneys are so averse to changing their process.  “They’re stodgy and set in their ways.”  “They’re luddites who would rather do it the long way, than use the more productive technology.”  “They just don’t want to learn anything new.”  There are undoubtedly attorneys who fit those descriptions, but I wonder if we’ve been thinking about it the wrong way around.  It’s not that they’re stuck in their habits, it’s that they really like the way they do things.  And I don’t just mean, they’re comfortable doing it the way they always have, but maybe they actually derive pleasure from the process of practicing law.  When I waltz in with a great new product that I think will make their life so much easier, they hear “I’m going to destroy your process” and they react just as I would if you said, “I’m giving you a brand new single cup coffee machine for home!”  I don’t want a push button solution for my Saturday morning coffee, but a more efficient hand mill, a better quality filter, or a high performance kettle might be a welcome addition to my current process, making me more efficient without destroying the ritual that I have evolved over years of practice.

Maybe what I’m suggesting is just a semantically different way of looking at the issue.  And maybe all attorneys got their JDs to please their overbearing mothers, actually loathe the practice of law, and secretly long to be baristas.  But as I’ve seen one attorney after another reject terrific new products that I feel would greatly enhance their practice with minimal disruption to their process, I reflect on my Saturday morning coffee ritual.  What seems a “minimal disruption” to someone who doesn’t fully understand my process, might be an unconscionable alteration of the ritual to me.

On the other hand, if I go into a coffee shop and it takes them 25 minutes to get me a cup of coffee, and they charge me $50 because their process was labor intensive.  I don’t care how good the coffee is, I will probably not return to that store anytime soon.

Just thinking out loud.

I am no stranger to receiving strange gifts in the mail from publishers. I once got a box full of used horse shoes in a Thomson Reuters box. However, the gift I just received this morning may be a bit stranger than even the horse shoes. In my renewal notice (actually, it was the third renewal notice) from the Texas Supreme Court Journal, there was a pen tucked into the envelope. On one side of the Pen it says, “DEO CREDE” and on the other side it says “TRUST GOD.”

I double-checked the address again, and sure enough, it has come from the Texas Supreme Court Journal and is addressed to my office.

Now, I’m not one to criticize anyone’s religious beliefs, but this type of gift does seem to be a bit strange coming from something that (at least on the surface) looks like a State Government entity. A bit of researching, however, shows that the publisher is actually 303 Enterprises LLP out of Georgetown, Texas.

I’m going to chalk this one up to someone accidentally placing a pen in an envelope, sealing it, and not noticing that there was a big bulge in the envelope when it was sealed. Either that, or someone is praying for my soul, and asking God to lead me down the righteous path, which includes sending in my renewal payment for this year’s subscription.

Anyone else think of a good reason to put a “TRUST GOD” pen in with my renewal notice???

There’s a significant focus in the legal industry these days to get creative when it comes to designing a better legal business and a better legal practice. Leaders recognize that imitating their peers’ solutions may keep them in the game, but won’t help them win. Everyone is trying to come up with something new, something different, something wow. And in the legal world where caution and realism abound, the starting point for any new idea should be as un-cautious and un-realistic as possible. Plenty of people will chip in to trim a bold idea into a realistic one, so you might as well start big. That way there’s plenty left over after you’re done trimming.

So I’m wondering: How do you get your mind out of the daily grind and into a world of new? What tools or tricks do you use to stretch your mental muscles? In short, how do you get creative?

One of my off-the-beaten-path sources of inspiration comes from Good Morning Silicon Valley, a daily email newsletter sharing all the juicy gossip in ‘the valley,’ from news about companies like Google and Apple to sneak peeks into new start-ups that are beginning to change the marketplace. The coolest part of this newsletter, though, is it’s Off Topic section at the end, with links to creative, wild, and fascinating stories, images, and news. Today’s links included a story about public art that’s revitalizing downtown Detroit, a science report on how sleep evolved from two chunks to one, and a video of how 5 people with snowshoes and 3 hours to spare created a masterpiece.

Recently Jason Wilson (of guest post fame) posted about his decision to attend TECHSHOW this year. He focused on the low e-discovery factor as a good reason to attend. I agree with him and echo the sentiment of feeling overwhelmed by e-discovery hype. Beyond that benefit, there are many other reasons to attend this year, not the least of which are the two sessions I will be presenting:

Yes, It’s Really Time for Value Billing

Jennifer Ellis will be co-presenting with me on this AFA topic. My intent at this session will be to impart nuts-and-bolts, practical advice on ‘How to” do AFAs. As a front-line law firm pricing guy I see all kinds of interesting AFA stuff every day. Some times I think my job changes daily. So I will share insights on how firms and lawyers can get their arms around this interesting and exciting topic. AFAs are truly driving change within the practice. So this should be a fun and educational session.
Day-to-Day Encryption
Scott Preston, Recovering CIO, will be co-presenting with me for this tech session. OK – on the surface encryption may sound exceedingly boring. Securing client (and firm) data is an old and noble duty of lawyers. But when you peel back the layers, this topic approaches the same dynamic changes as seen in the AFA world. Securing information is very much a moving target. So the day-to-day aspects of this challenge are constantly shifting. Just this week someone sent me an article on third party encryption of cloud-based data.
Finally – just ahead of TECHSHOW is the LexThink.1 program. This event gives presenters 6 minutes (sound like a familiar time segment?) to present on One Big Idea. Matt Homann puts this program together and it is always fun to attend. The presentation format also includes 20 slides that automatically progress at 18 second intervals. Topics and speakers are chosen by popular vote.
If you are so inclined, you can vote for my session. But you need to do so by midnight February 24th. Speaking of deadlines, February 24th is also the early bird registration deadline for TECHSHOW. If you plan on attending – and I suggest you do – make sure you sign-up now and take advantage of up to $200 in savings.
Hope to see you there!