The legal operations community was barely nascent a decade ago. Now there is a booming LegalOps profession and a number of professional associations have sprouted up to help the community learn and collaborate. Legal Operators is one of those communities. We asked the founder of Legal Operators, Colin McCarthy, to come on the show and talk about why he took a small legal ops community that started with a few people doing TED-Talk style presentations over drinks, to a community of thousands. Legal Operators produces online learning programs, a list of legal operations software and services, job board, and an innovation hub in order to support the growing legal operations profession.
Recently, Legal Operators created a magazine with the planned distribution in the tens of thousands. While this may seem outside of what you would think a technology-forward operations would do, McCarthy says he believes in doing the unexpected, and providing the best platform for the distribution of knowledge and information. Even if that means going “old-school” from time to time. Check out the online version of the Legal Operators Magazine here.
In September, Legal Operators is hosting the Summit By the Sea at Half Moon Bay, California. The September 14-16, 2022 curated, in-person event is designed for 100 legal ops professionals to gather together and share in conversation, networking, and best practices exchanges. There are a few seats still available.
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If you are looking for great podcast content that includes some of our peers in the legal community, check out Steven Poor’s Pioneers and Pathfinders podcast where he’s recently brought on the likes of Ed Walters, Colin Levy, Bob Ambrogi, and more.
Speaking of Bob Ambrogi, check out his article, “Why Legal Tech Fans Should Attend AALL in July” on his LawSites blog. Bob is a long-time supporter of the law library and legal information profession and has said for years that the AALL conference is truly a legal tech conference as well as an information conference. Add to this, it is in Denver this year, and you now have multiple reason to attend.
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Using Machine Learning, Artificial Intelligence, and Natural Language Processing to hold a conversation might seem like a far off idea when it comes to the legal industry, but it is not. We sit down with Baker Hostetler’s Katherine Lowry, and Puerto Rico defense attorney Diego Alcala to get a better understanding of how chatbots work, and what value they can bring from legal practices ranging from BigLaw Bankruptcy practice to a solo attorney’s criminal law practice.
Katherine Lowry won the American Association of Law Libraries’ Innovation Tournament in 2018 with her attorney-facing chatbot. In the nearly two years since that recognition, she has created a chatbot for her Bankruptcy practice that answers thousands of potential questions and helps her attorneys find information quickly and frees up her researchers’ time for more complex questions.
Diego Alcala is working on chatbots which will assist him in his practice by answering basic questions that family members need to know about the clients he is representing. While Diego is not a programmer, he has learned the concept of chatbots through numerous platforms that allow for those with no coding skills to still create powerful chatbots to answer practical questions.
Listen in and see if the ideas shared by Lowry and Alcala spur any ideas of how automating a conversation might help you in your practice.
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There’s another bill in Congress that creates a FREE PACER! Congressman Hank Johnson, D-GA, is not stopping there. He is also requiring more transparency in the Federal Courts by requiring audio and video recordings are made available of court proceedings. While the bill creates a FREE PACER for most, there is a surcharge for power users who have $25,000 or more in quarterly usage. That means some BigLaw firms will have to pay that surcharge.
Continue Reading The Geek in Review Ep. 70 – A Chat About Chatbots and The Law With Katherine Lowry and Diego Alcala
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- Alex Zhang – Law Library Director and Professor of Practice at Washington and Lee University School of Law
- Stacey Gordon Sterling -Law Library Director and Professor of law – Alexander Blewett III School of Law at the University of Montana
- Katie Ott – Reference Librarian – Robert Crown Law Library at Stanford University
- Sarah Slinger – Reference Librarian and Lecturer at Law – University of Miami Law Library
If you are a current American Association of Law Libraries (AALL) member, and are in a leadership role, or looking to be in a leadership role, then this program is for you. Expand your leadership skills while networking with your peers. The AALL Leadership Academy is designed to prepare you with core leadership skills and…