Not all Data Scientists wear lab coats to work. Intapp’s Jennifer Roberts wears a cape!

On the latest episode of The Geek in Review, Marlene and Greg dive into the wonderfully geeky world of data science and its application within law firms and the legal industry. Jennifer Roberts, Manager, Strategic Research at Intapp, discusses exactly what it means to be a data scientist, and why law firms are leveraging them to help run their legal operations. When it comes to “the business of law,” Roberts says this is where the results of data science steps in and shows its value. Data science can help answer questions like, “how can we predict the price of legal services?” “How can we predict the scope of a matter?” “How can we help with legal project management?” And even “how can we predict what a client’s needs are?” Or, “what will these clients buy from us in the future?” Data science and analytics help uncover the facts that not all lawyers and not all legal matters are totally unique. Roberts also helps us answer those naysayers who claim that they do not have enough data, or that they have Filthy Data™. Jennifer brings us some fantastic insights on how law firms are leveraging internal and external data sets to help with the practice of law, and the business of law.

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We finish our LegalWeek question of “how are you changing the legal industry” with our final four responses. This week we hear from:

Michael BoggiaLoopup
Damian JealHubshare
Kevin O’KeefeLexBlog
Martin GouletWolters Kluwer

Information Inspirations

For anyone following the happenings (and large fines resulting from) the EU’s GDPR, Marlene thinks perhaps this is something that may make its way across the pond. In a recent Corporate Counsel magazine article entitled, “Cisco’s Chief Legal Officer Expresses Support for American Version of GDPR” (subscription needed), Mark Chandler of Cisco supports the need for more regulation on privacy. We are already seeing versions pop up at the state level … we’re looking at you, California. But, it might take federal regulations to help clarify how we protect privacy online.

Continue Reading Episode 28: Jennifer Roberts – Data Science Superhero

“All Problems Are Communications Problems.”

This is Greg’s go to phrase when it comes to working with and leading others. Marlene actually beats Greg to the punch this week when they talk with this week’s guest, Heather Ritchie. Heather is the Chief Knowledge and Business Development Officer at Hicks Morley Hamilton Stewart Storie LLP in Toronto, and as her title suggests, she wears multiple leadership hats at her firm. In her recent ILTA KM article, “12 Ways Marketing & Business Development Can Leverage Library & Knowledge Management Teams,” Ritchie walks us through the value of collaborating between the Marketing/Business Development, Knowledge Management, and Library operations of a law firm. Knowing who brings what talent to the table is key to creating stable and successful environment which results in wins for the law firm. 

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How Is Your Business Changing the Legal Industry?

In part two of our three part series, we hear from four more providers of legal industry products on how they are changing the industry. This week we hear from:

Information Inspirations: Continue Reading Episode 27: Heather Ritchie on Marketing, BD, KM, and Library Collaboration

Vanderbilt Law School Professor, Cat Moon, doesn’t just have one of the coolest names in the legal industry, she also brings insights and a perspective on the human element of legal project management. Human centered design thinking is a core function of her teaching. It all goes back to the fact that you can teach law students, lawyers, and legal managers all the concepts in the world, but it’s all for naught if you leave out the human element. Professor Moon also gives a brutally honest view of why women in the legal field tend to leave law firms in order to pursue their creative and life passions outside the firms.

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Marlene and Greg are recently back from Legalweek in New York. While there, they went around to a number of vendors to ask a simple, but relevant question, “what are you doing to change the legal industry?” This week, we get the perspective of four vendors:

It is a fairly easy question, but one company that had a hard time answering? Thomson Reuters. It was a disappointing response from the company that probably has changed the industry more than any other. The marketing cuts that TR has taken for conferences was painfully apparent at Legalweek. One suggestion: if you’re going to cut the quantity of your representation at conferences, make sure you increase the quality of your presence.

Information Inspirations

James Goodnow interviews American Lawyer Editor Gina Passarella
Fennemore Craig, PC Managing Partner, James Goodnow asks AmLaw Editor Gina Passerella what she observed from the panels at Legalweek. Passerella notes that clients are craving data analytics, but that law firms are not producing them. Perhaps because it is not in the firm’s best interest to do so?? Greg isn’t sure that the full reason, but it needs to be a part of a conversation, which many clients and their firms simply are not having. All problems are communications problems. It’s easy to talk on a panel about what’s wrong… it’s tougher to have that conversation face to face. But that’s what needs to happen. Continue Reading Episode 26: Cat Moon on Legal Problem Solving for the 21st Century

On our 25th episode of The Geek In Review, Marlene Gebauer and Greg Lambert sit down and talk with Ivy Grey, Director of Business Strategy for WordRake. Ivy’s recent Above the Law article, “Curiosity Is The Foundation For Innovation” discusses the disconnect between employers who think they promote creativity in their employees (80% think they do), versus employees who think that their bosses actually stifle creativity in the workplace (some 60%.) Ivy breaks down the nuances between creativity and innovation. Innovation has become a buzzword that is actually having a negative effect in the workplace. Instead of trying to drive innovation, law firms should look at encouraging the creativity and curiosity of their employees (not to be limited to the lawyers, mind you.) Ivy points to law firms like Reed Smith, who are actually giving their attorneys and others (approved) time to come up with creative processes, and letting the employees build upon these ideas. The key is to allow people to think and be creative, and imagine possibilities that don’t even exist.

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On that note, we’d like to point out that Baker McKenzie announced the hiring of a couple of creative and curious rock stars, fellow geek, Casey Flaherty as their new Director of Legal Project Management, and Geek in Review interviewee Jae Um, as their Director of Pricing Strategy. That’s a shed load of creativity coming Baker McKinzie’s way. Hope they are ready for long memos filled with emojis!

Greg flew through Dallas Love Field this week during a Herb Kelleher celebration. Southwest’s original CEO was well known for creative marketing, and Greg was a little disappointed that he didn’t get a free bottle of Chivas when we got off the plane. For a great story of how Southwest got its start, check out the Business War’s Podcast on Clearing the Runway.

Information Inspirations

Microsoft Assistant General Counsel, Jason Barnwell, wrote a timely piece called “Bricklayers and Architects.” His own experiences on being able to come up with a creative process to streamline and M&A deal back when he was an associate at a BigLaw firm, dovetails nicely with Ivy Grey’s discussion. That great idea which would have saved a lot of time in creating the closing binders???  Stifled. Why? You probably already guessed it. The billable hour. Continue Reading Episode 25: Ivy Grey on Curiosity and Creativity’s Role in Business

With the partial government shutdown approaching one month, Marlene and Greg attempt to make some sense of what this means for those of us who rely upon the information produced by the US Government. On this episode, we have an extended talk with Emily Feltren, Director of Government Relations at the American Association of Law Libraries (AALL) to uncover what’s working and what’s shutdown. While the federal courts are still functioning, they are running on borrowed time, and are scheduled to run out of funds on January 25th. The Pew Research Center has listed a number of data sources which are not being updated during the shutdown. The OMB also has a list of agency shuddered at this time, and assume that the libraries are also closed. If you’re hoping to submit a Freedom of Information Act (FOIA) request… good luck. Agencies my accept them, but they may not have anyone to process them. Basically, it’s a cluster-fudge right now in D.C.

Joel Lytle, Director of Information Security at Jackson Walker, talks with Greg about the issue of .gov sites which are unable to renew their security certificates during the shutdown. It may not be all that bad… for now. However, there are already reports that the shutdown of sites like donotcall.gov and identitytheft.gov are already having some effects on consumers.

Joel’s advice… trust but verify. If you have questions about the website, call your technology security team and have them take a look at it. This is their area of expertise, so reach out to them.

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Information Inspirations:

The law library world lost a legend this month with the passing of Eileen Searls. In addition to being an influencer in the law library world, she is also the aunt of Eve Searls, who along with Jerry David DiCicca, performs the music you hear on The Geek In Review. Continue Reading Episode 24: What Does the Federal Government Shutdown Mean for Legal Information?

On this mini-episode of The Geek In Review, Greg talks about three eerie/interesting/scary instances where the technology seems to be ahead of us humans. Can Amazon be tracking us in a craft store? Are automated computer game players AI? Should guidance apps like WAZE, create a dangerous situation? Well, all three happened. Is it purely happenstance, or is it the technology going beyond our understanding. Probably happenstance… but still eerie.

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Marlene explored a number of unique holiday drinks, music, and customs. So, if you’re still in the holiday mood… check out ¿Donde Esta Santa Claus? by the Gusters, Bloodshot Records 13 Days of XMas, particularly, The Pagans Had it Right, by Devil in a Woodpile, and How to Make Gravy by All Our Exes Live in Texas. If you need a drink, try the Puerto Rican holiday drink of Coquito. Continue Reading Episode 23: The Technology Twilight Zone

It’s the episode of The Geek In Review that Greg has dreamed about. Beer law!

Courtney Selby, Associate Dean for Information Services, Director of the Law Library, and Professor of Law at Hoftra University Law School, walks us through the strange and interesting topic of beer laws. Selby has immersed herself in the topic for years, and has an upcoming publication with W.S. Hein on Brewery Law with a national survey of state laws on the topic. Not only does Courtney Selby explain some of the more bizarre rules around beer, ciders, and other alcohol laws, she also give some great suggestions on different beers to try.

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The Geek In Review is now available on Spotify and Stitcher platforms. That brings us up to over a dozen platforms. So make sure that you subscribe on whatever your favorite platform is. Chances are, we’re there.

Information Inspirations:

Rob Saccone’s article, Fractal dysfunction and the mathematics of #biglaw innovationdiscusses moving your innovation ideas off of the drawing board and into measurable actions. Saccone brings out his inner-math nerd to walk us through the fractals and the vectors of making innovation more than just an abstract concept. Shout out to Jae Um for her inspiration on this article. Continue Reading Courtney Selby on Beer Law

On this episode of The Geek in Review, we talk with CEO and Principle of Sente Advisors, Ryan McClead. Ryan is also a frequent contributor to 3 Geeks. His new venture into consulting and solution building is unique, in that his team builds across multiple platforms to find creative solutions for the problems we all face in the legal industry. Just as in life, very few solutions to our problems are found in one place. Ryan discusses what Greg refers to as Legal Jazz Innovation – the combining of things which have never been combined before. Listen as Ryan takes us through the twists and turns of how he uses his experience as a legal technology innovator, musician, writer, and consultant to creatively weave together a solution.

In addition to Ryan’s Jazzfest… there is going to be a Geekfest in NYC on February 21st, 2019. Marlene, Greg, and 3 Geeks’ own, Toby Brown, are going to be speaking at the Ark Group conference on Best Practices & Management Strategies for Law Firm Library, Research & Information Services. (Which is a mouthful to say.)

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Marlene reminds American Association of Law Libraries (AALL) members to take the time to fill out the State of the Profession survey. AALL extended the deadline to December 14th, so go fill that survey out and help your fellow legal information professionals by sharing your knowledge.

Check out Caren Luckie’s post on Legal Competitive Intelligence. It’s a great primer to help explain what CI is in the legal field.

Continue Reading Ep. 20 – Ryan McClead, CEO of Sente Advisors – Legal Innovation is not a One-Stop Shop

 

Marlene and Greg went to Raleigh, North Carolina to visit the LexisNexis Technology Center. While there, they got a tour of the facilities and introduction to some of the business techniques implemented by the Lexis team. Jeff Pfeifer sat down and explained Lexis’ new rapid development techniques, including Sprint Design Thinking, and Agile Development Principles. This type of development processes means things move quickly, and problems are broken down into small chunks to solve. It also means that Lexis looks for developers who can collaborate and work directly with the customers to identify issues, and create solutions in days and weeks, rather than months or years.

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Don’t forget to subscribe on iTunes or Google (or where ever you listen to your podcasts) so that you automatically get the latest episodes. Comments can be sent to @glambert or @gebauerm. Also, if you like our new theme music, check out Jerry David DeCicca’s new album on Spotify, or iTunes,

Transcript

 

M: Today we have Jeff Pfeifer, Vice President and Chief Product Officer for North America, for LexisNexis Legal. Welcome to the show, Jeff.

J: It’s great to be with you. Continue Reading E19 – LexisNexis’ Jeff Pfeifer on Being Like a Startup

The Geek In Review – Episode 18 is ready just in time for your Thanksgiving travel enjoyment. Don’t forget to subscribe on iTunes or Google (or where ever you listen to your podcasts) so that you automatically get the latest episodes. Comments can be sent to @glambert or @gebauerm. Also, if you like our new theme music, check out Jerry David DeCicca’s new album on Spotify, or iTunes,

Nicholas Alexiou, Director of LL.M and Alumni Advising at Vanderbilt University Law School joins us for an in-depth discussion of what law schools are teaching students in the three years they have them. In an environment where students only care about things which are on the final, or on the bar exam, should professional development programs be required or affect GPA’s? While 1Ls and 2Ls get lots of attention from the professional development course, 3Ls are left to their own devices. Greg thinks there is room for improvement with 3Ls professional development from the law schools, law firms, and vendors.

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Marlene points out an MIT answer to “What is AI?” Sometimes a complicated concept can be explained on a napkin with a flowchart. This explanation is so simple, even Marlene’s Mom can understand it. Now, if MIT would come up with a flowchart to explain to Greg’s Mom what it is he actually does with a law degree and a masters degree in Library Science.  Continue Reading E18 – Nicholas Alexiou – Professional Development Needs for Law Students