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[Note: In preparation for the KM&I Conference later this week, I wanted to share some of my notes on the presentation that Laurent Wiesel and I are giving on the topic of Document Management Systems in the age of Generative AI. We only have 35 minutes to share our thoughts, so I wanted to compile my notes from interviews of leaders from NetDocuments, iManage, and LexisNexis and share with the audience. Hope to see many of you in NYC this week! – GL]

I. Executive Summary

The future of Document Management Systems (DMS) in the legal industry hinges on three distinct paths: Evolution, Integration, or Revolution. DMS solutions have long served as essential tools for organizing, storing, and retrieving legal documents and law firm knowledge, but the growing complexity and volume of legal data now demand more advanced capabilities. Traditional systems are showing their limits, and Knowledge Management (KM) professionals are at a critical crossroads where decisions must be made about how to move forward—by evolving existing systems, integrating new technologies, or embracing a revolutionary approach powered by Generative AI.

Through extensive conversations with leading vendors, including NetDocuments, iManage, LexisNexis Create, and Henchman, part of LexisNexis , this article explores how each path offers unique benefits to law firms and their KM teams. Evolutionary approaches involve enhancing existing DMS with AI-driven capabilities that automate document classification and retrieval. Integration focuses on seamlessly connecting DMS with other legal tech platforms, creating a unified ecosystem for data, workflow, and knowledge management. Finally, revolution—led by Generative AI—offers entirely new ways to automate drafting, deliver real-time insights, and transform how legal teams engage with knowledge.

For KM professionals, the choice among these paths is not merely technical but strategic. Evolving or integrating may offer incremental gains, but revolutionizing DMS with AI holds the potential for truly transformative change. As the vendors I spoke with demonstrate, these technologies can help firms unlock the full value of their knowledge assets, improve document workflows, and enhance client service delivery. By leading this charge, KM professionals can position their firms at the forefront of innovation, delivering a competitive advantage in a rapidly changing legal landscape.

Key takeaways for KM professionals include:

  • Generative AI transforms DMS from static repositories into proactive, insight-driven platforms.
  • AI-driven tools enhance the efficiency of document search, retrieval, and drafting, improving overall legal workflows.
  • The adoption of AI in DMS offers significant opportunities for KM professionals to lead in the implementation of innovative solutions that maximize the firm’s knowledge assets and improve legal service delivery.

Continue Reading The Evolution/Integration/Revolution of Document Management Systems in the Legal Industry

This week, we have a lively discussion with June Liebert and Cornell Winston, President and President-Elect, respectively, for the American Association of Law Libraries (AALL). The conversation centers around the upcoming AALL annual conference, scheduled for July 20-23, 2024, at the Hyatt Regency in Chicago. 

June Liebert, Director of Information Services at O’Melveny & Myers LLP, kicks off the discussion by diving into the conference theme. She emphasizes the importance of librarians taking proactive leadership roles, particularly in the context of the rapidly evolving landscape influenced by Generative AI. June highlights the concept of “innovation intermediaries,” individuals who not only generate innovative ideas but also ensure these ideas are implemented effectively. This theme resonates with the need for transformative thinking, urging librarians to embrace significant changes rather than settling for incremental improvements.

This year’s keynote speaker is Cory Doctorow, a renowned sci-fi author and advocate for digital rights, Doctorow’s presence promises to bring a unique perspective on the intersection of technology and societal impact. June shares her enthusiasm for Doctorow, whose work with the Electronic Frontier Foundation (EFF) and writings on “enshittification” – the degradation of online platforms over time – provide critical insights into the ethical implications of technological advancements. Doctorow’s focus on the human impact of technology, rather than just the technology itself, offers valuable reflections for the legal information profession.

Cornell Winston, law librarian at the United States Attorney’s Office, provides a comprehensive overview of what attendees can expect from the conference. With over 60 educational programs, including a pre-conference workshop on AI strategy, the event promises rich learning opportunities. Cornell underscores the value of networking and connecting with peers, highlighting the inclusive environment fostered by the Host Program for first-time attendees. His advice to explore sessions outside one’s usual domain and to meet new people each day encapsulates the spirit of professional growth and community building.

As the conversation unfolds, the trio touches on the broader theme of innovation and technology within law libraries. June and Cornell discuss the shift from physical books to digital resources, reflecting on how generative AI and other technologies are reshaping the profession. June mentions the implementation of live closed captioning for sessions, a first for the conference, enhancing accessibility and providing real-time transcripts for attendees.

June shares her experiences as the first Asian American president of the association, highlighting her efforts to promote diversity, equity, and inclusion. Cornell, looking ahead to his presidency, discusses plans to review AALL’s governance structure and explore the future of law libraries in an increasingly digital world. The episode wraps up with a preview of the 2024 conference in Portland, Oregon, promising another enriching experience for the legal information community.

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Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠

Transcript

Continue Reading Leading, Innovating, and Transforming: Insights for the 2024 AALL Annual Conference – June Liebert and Cornell Winston

In this episode of The Geek in Review podcast, hosts Marlene Gebauer and Greg Lambert welcome back Richard Tromans, founder of Artificial Lawyer, after his year-and-a-half sabbatical. Tromans shares his insights on the impact of generative AI on the legal industry and discusses his upcoming Legal Innovators conferences in California and London.

Tromans observes that while the legal industry is generally enthusiastic about the potential of generative AI, there is a stark contrast in the perception of its impact outside the legal bubble. He believes that the technology will have a significant effect on the legal sector, but it will be mostly benign, with the potential to add value to the profession once the hype and cynicism subside.

The key to real transformation, according to Tromans, lies in integrating AI throughout the entire business process, rather than using it as a mere helper tool. This integration should encompass document management systems, knowledge management capabilities, templates, and precedents. However, he emphasizes that the current economic model of the legal industry must adapt to the technology for true transformation to occur.

Tromans also discusses the upcoming Legal Innovators California conference in San Francisco, which will focus on generative AI, standardization, and the infrastructure needed to support the evolving legal landscape. The event will feature speakers from law firms, in-house legal departments, academia, and major tech companies.

Looking ahead, Tromans believes that the biggest challenge for the legal industry over the next two to five years will be the willingness of clients and law firms to embrace change and rethink their processes. He argues that the industry could have adopted AI-driven solutions years ago, but the impetus to do so was lacking. The success of this “gentle revolution” will depend on the ability of clients and law firms to challenge assumptions and adapt to the changing technological landscape.

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Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠

Transcript

Continue Reading Artificial Lawyer’s Richard Tromans: Back to Work!

The International Legal Technology Association (ILTA) is launching a new conference called EVOLVE, which will focus on the rapidly evolving topics of generative AI and cybersecurity in the legal industry. Ken Jones, Principal Consultant at Xerdict Group LLC, and Josh Smith, Information Security Manager at Ogletree Deakins, join the podcast to discuss the conference and the challenges and opportunities presented by these cutting-edge technologies.

ILTA EVOLVE is designed to be a more intimate event compared to the larger ILTACON conference, with an expected attendance of 300-500 people. This smaller scale allows for deeper technical discussions, more personal interactions, and easier access to experts and speakers. The conference will feature a keynote speaker, a roundtable discussion, and 20 educational sessions led by a diverse group of talented speakers.

One of the key challenges faced by legal technology professionals is the need to balance the potential benefits of generative AI with the responsibility to protect client data. Law firms have a fiduciary duty to be strong stewards of their clients’ information, and the use of AI models that rely on vast amounts of data can create conflicts of interest. The conference will explore ways to make these models secure and compliant while still leveraging their capabilities to enhance legal services.

The keynote speaker for ILTA EVOLVE will be Joe Sullivan, former CSO of Facebook, accompanied by Lily Yeoh, founder and president of C1 Risk. Their presentation will focus on the legal issues faced by law firms in the event of a cybersecurity incident and how to respond effectively. The conference will also provide ample networking opportunities, including evening events, coffee breaks, and a business partner display area where attendees can engage with vendors and learn about the latest solutions.

Looking to the future, the co-chairs predict that both cybersecurity and generative AI will continue to evolve rapidly, becoming more sophisticated and valuable to the legal profession. In the realm of cybersecurity, the battle between attackers and defenders will likely be ongoing, requiring constant vigilance and adaptation. For AI, the application of best practices and methodologies from software development will be crucial in ensuring that these powerful technologies are deployed effectively and responsibly within law firms. ILTA EVOLVE aims to provide attendees with the knowledge and tools they need to navigate this complex landscape and harness the potential of these transformative technologies.

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Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠ and Eve Searls

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⁠⁠⁠⁠Transcript

Continue Reading Exploring the Intersection of Generative AI and Cybersecurity at ILTA EVOLVE – Ken Jones and Josh Smith

This week, we cover the highlights of the recent Knowledge Management and Innovation for Legal Conference with our guests, Patrick DiDomenico, founder of Inspire KM Consulting and the organizer of the conference; Tanisha Little, Director of Knowledge Management at Simpson Thatcher; and Sara Miro, Director of Knowledge at Sullivan Cromwell. In a time of Generative AI Hype, the basic ideas behind Knowledge Management have never been more relevant. As much as we believe in the future of a technology that can build upon our current knowledge, how we structure and manage that knowledge will determine just how far we can go. Knowledge management has never been more important than it is today.

The episode begins with an exploration of the organizational complexities behind the inaugural conference. Patrick DiDomenico shares his experiences in orchestrating the event, noting the extensive, months-long commitment it entailed, yet expressing satisfaction with the innovative elements introduced, such as breakout sessions.

We then shift focus to the specific sessions led by our guests. Tanisha Little and Jennifer Mendez conducted a “KM 101” session, effectively orienting newcomers to the field. Additionally, an engaging KM Attorney Roundtable, facilitated by Sara Miro and Patrick Dundas, explored issues such as change management and the implications of generative AI.

Our discussion also covers the most impactful sessions from the conference. Key highlights include Andrea Alliston’s keynote on leadership amidst disruption, Jeff Rovner’s presentation on succession planning, and Mark Smolik’s perspective on aligning law firms with client needs. The consensus underscores the conference’s comprehensive value for professionals across all levels of KM expertise.

A significant aspect of the conference was the notable influx of newcomers to the KM field. Emphasizing the importance of foundational knowledge, Patrick DiDomenico notes that such conferences often attract a substantial proportion of first-time attendees. The provision of introductory content is pivotal for equipping these professionals for more advanced discussions in future gatherings.

For our Crystal Ball Question, there is a unanimous agreement on the transformative potential of generative AI, foreseeing an increase in KM specialization, refined use cases, and enhanced emphasis on data curation. Nevertheless, mastering foundational KM practices, such as change management, is deemed essential for fully capitalizing on these technological advancements. The episode concludes with an optimistic outlook on the continuous growth and evolution in the field of KM.

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Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠

Transcript

Continue Reading The Future of KM is Bright: DiDomenico, Miro, and Little Review the KM&I for Legal Conference (TGIR Ep. 229)

Four speakers and a moderator were presenting at a conference. 
That sounds like the beginning of a joke, but according to the 2022 ILTACon Conference Co-Chair, Martha Breil, that type of conference presentation just won’t draw in the next generation of conference attendees. Workshops, hands-on experiences, and interactive presentations are needed for conferences to stay relevant as we emerge from the two and a half years of lost conferences due to COVID. 
While ILTACon made an appearance in 2021, it was this year’s conference which was extremely successful. With nearly 3,000 attendees, the conference held at the National Harbor, MD, was completely sold out (thanks to those pesky fire codes!) Breil was very happy with how she and the team of ILTA staffers and volunteers pulled together the 2022 ILTACon and shares with us some of the experiences and comments from the event. 
Legal Conferences are a collaboration of Association leaders, members, volunteers, as well as partnerships with vendors and sponsors. As more and more conferences take place over the next few years, there will be different expectations from all of those different groups on how to attract attendees, volunteers, and sponsors. Once the honeymoon of 2022 is over, those expectations will need to be met to continue making conferences, and the money they bring in to organizations like ILTA, a success.

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LVNx Crystal Ball Answer
Speaking of conferences, Greg just returned from the Legal Value Network eXperience in Chicago with a fresh batch of answers to our Crystal Ball Question. First up is Kate Boyd, COO at Sente Advisors on the new generation of professionals and the diversity of experiences and knowledge they are bringing to the legal industry.
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Music: Jerry David DeCicca
Transcript

Continue Reading What Does a Post-Pandemic Conference Look Like? Martha Breil on ILTACon (TGIR Ep.175)

This week’s guest, HBR Consulting‘s Axelle Flemming, stresses that “Intentional Leadership” creates leaders who “own their purpose.” And a purpose is separate from a business “goal.” Axelle’s experience showed her that when a leader truly knew what their purpose was, the purpose they were trying to achieve, they went to that level of execution. In addition to being an Intentional Leader, that must be balanced with the wellness of the organization and its people. In today’s work environment, we are in 24/7 fight or flight mode and intentional leaders understands that challenge. Leaders also see beyond their own goals and purpose and see other people’s goals and purpose as well.
On Thursday, September 15th, Axelle Flemming is presenting a Keynote presentation at HBR’s Legal Information + Knowledge Services (LINKS) Conference, on this very issue. She “sprinkles” in some of the spice of her talk her on the podcast, but will bring the “secret sauce” to the LINKS Conference.
Marlene Gebauer and Greg Lambert, along with John DiGilio will wrap up the conference through a discussion of Axelle Flemming’s and the other presentations of the day.
Registration for the LINKS event is open all the way through the day of the conference.

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AALL Crystal Ball Answer
Our good friend, Mark Gediman of Alston & Bird, answers our Crystal Ball question by predicting how Law Schools and Law Firms will collaborate on business and competitive intelligence processes to help law students better prepare for the practice of law once they enter the profession.
Links Discussed:
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Transcript:

Continue Reading Intentional Leadership is about Owning Your Purpose – HBR’s Axelle Flemming (TGIR Ep. 173)

It has been almost three years since the American Association of Law Libraries (AALL) held its last in-person conference in Washington, DC. Since that time, both the New Orleans (2020) and Cleveland (2021) Conferences were replace with an online event. Needless to say, many members are ready, albeit still with some concerns, to meet their colleagues in person once again. From July 16th through the 19th, nearly 900 members will gather in Denver, Colorado to enjoy the educational and social gathering of law librarians. Another 60+ vendor organizations will also be at the Denver Convention Center under the gaze of the iconic Blue Bear.
We asked current AALL President, Diane Rodriguez, along with AALL Vice-President, Beth Adelman, to take time out of their busy preparation schedules to come in and talk with us about what members and vendors should expect from the conference. Those of us who attend AALL conferences understand that it is truly a technology conference where vendors go to show their enhancements to existing products or to launch new products to the tech savvy end-users of many of their products. Even Bob Ambrogi has put this as one of the top legal tech conferences in the legal industry. 
Rodriguez and Adelman have spent the last year preparing AALL for a post-pandemic presence in the legal industry and focused not only on returning to in-person events, but also creating a new Strategic Plan for the Association headed by Beth Adelman. In addition, the organization continued its fight for access to justice and legal information. Diane Rodriguez penned an article for the ABA Human Rights Magazine earlier this year titled “Putting the Spotlight on Civics Education: How Law Librarians Are Helping to Bridge the Access to Justice Gap.”
Of course conferences aren’t all educational programming and vendor interactions. We all are working in some baseball, concerts, books stores, and art exhibits while we are there as well. For more information visit the AALL Conference Website.

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Transcript

Continue Reading Diane Rodriguez and Beth Adelman on AALL’s Preparation for an In-Person Denver Conference (TGIR #164)

This week we celebrate not just our 150th episode, but also our first live conference in over two years. We traveled to New York City to attend LegalWeek 2022 and recorded live (after a number of technical difficulties.

We discuss what it feels like to be surrounded by 2,000+ of your closest friends and colleagues and some of the presentations we saw while we were here.

Ignatius Grande, Director at Berkeley Research Group LLC also joins us to share his experience and the topic of ethics in data analytics and legal technology, especially in the era of ESG in the legal market.

It’s great to be back surrounded by so many people, but it is also a very strange feeling! We hope to see more of you this year as more and more conferences and travel (hopefully) happens.

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Transcript

Continue Reading The Geek in Review Ep. 150 – Live From New York… It’s LegalWeek!