I live in an environment which there is a passion to drive innovation. We want to make things better, cheaper, faster, seamless, more intelligent, and a hundred other adjectives to support our goals. When I read an article this morning from Mark A. Cohen on Forbes’ website this morning, I felt like he was speaking my language. Cohen starts off by saying that one of the reasons law firms struggle with keeping pace with business innovation “is that there are too many lawyers involved in legal delivery and too few logistics, supply chain, and management experts, technologists, project managers, data analysts, and other professionals/paraprofessionals.”

Operations is where it’s at! Right? Just ask a group like CLOC. Operations is in the title for Pete’s sakes.

Then I saw Jeff Carr’s tweet regarding the article, and it got me thinking in a completely different direction. Continue Reading Law Firm Innovation: When the Client is Not the Customer

On this episode, we interview Alameda County Law Library Director, Mark Estes, and get his insights on how modern county law libraries support their communities, and how their communities support them.

Marlene and Greg were interviewed by Sharon Nelson and Jim Calloway for The Digital Edge Podcast.

Should vendors put out surveys which they directly sponsor and write? If they do, it might not pass the sniff test.

Marlene (@gebauerm) discusses the creepy ideas behind Augmented Eternity, as well as the proper methods behind YouTube apology videos.

Marlene is also speaking at the ARK Group Knowledge Management conference in New York, October 23rd-24th.

Greg (@glambert) recommends listening the CBC’s new podcast, Undercover: Escaping NXVIM, and the ideas behind a manipulation process called “Engineered Epiphanies.” Plus, why you shouldn’t name buildings after people who are still alive.

Marlene (@gebauerm) and Greg (@glambert) talk with Legal Rebel, Jae Um (@jaesunum), Founder & Executive Director at Six Parsecs, about her unique writing style (it involves the use of emojis), and her ideas behind her series on Legal Innovation Woes.
Greg breaks

down a conversation which amplified the idea of why it’s important to be seen as a driver for the firm’s bottom line, and how he deleted Facebook and twitters apps from his phone, as well as how didn’t melt while in Arizona over the weekend.

Marlene talks about CIVIL, a new cryptocurrency model helping to rebuild trust and integrity in journalism. Marlene also needs some suggestions on multi-player mobile games. Ones in which she can win.

Continue Reading Podcast Episode 11 – Jae Um on Legal Innovation, Emotions, and Emojis

This episode of The Geek In Review has it all. We talk with Kyle Doviken, Senior Director at Lex Machina about their legal analytics tool, and about Kyle’s passion for helping out in the Austin community through substantial Pro Bono efforts. (17:05)

Greg disturbs a recent third-time father, Noah Waisberg, CEO of Kira Systems to see how the acquisition of $50 million in minority funding will help Kira expand its reach into the legal market and, according to Waisberg, well beyond the legal market. (5:35)

We are adding a new (hopefully) installment of updates on government actions, public policy, and other actions affecting the legal information profession. Emily Feltren, Director of Government Relations at the American Association of Law Libraries fills us in on potential actions coming before the midterm elections, and AALL’s push to fill the Privacy and Civil Liberties Oversight Board. (11:10)

Continue Reading Podcast Episode 10 – Lex Machina on Analytics, Kira System’s $50M, and a Gov’t Update

Marlene (@gebauerm) and Greg (@glambert) talk with the University of Oklahoma School of Law’s Director of Technology Innovation, Kenton Brice. Kenton discusses how OU is leveraging the advances in technology to expand upon the university’s commitment to not only teach students how to think like a lawyer, but to also have a grasp of some of the skills needed to practice law efficiently.

Continue Reading Podcast Episode 9 – Getting Law Students Familiar with Legal Tech

On this episode of The Geek In Review, Marlene (@gebauerm) and Greg (@glambert) talk with long time friend and colleague Emily Rushing, Competitive Intelligence Director at Haynes and Boone in Dallas, Texas. In Emily’s decade at Haynes and Boone, she has implemented a stellar competitive intelligence process and has found a method of encouraging partners to share information and to build trust among throughout the firm. In addition to traditional CI tools, Emily has leveraged her firm’s CRM tool in ways that would make most of us in other firms envious.

Once again, Marlene and Greg get to record this week’s podcast together while Marlene is visiting Texas. Greg also “triple-dog dared” Marlene to reach out to one of their podcasting heroes, “Make Me Smart’sMolly Wood while Marlene was in Austin. Continue Reading Podcast Episode 8 – Emily Rushing on CI, CRM, and Collaboration


On this episode of The Geek In Review, Tom O’Connor, Independent Litigation Technology Consultant, talks to us about his recent blog post, What in the Wide World of Sports is Going on at ILTA?
In addition to ILTA’s woes, Tom covers other issues regarding member associations, and how new entries into the legal vendor market are changing the vendor-customer relationship… and not for the better.

Continue Reading Podcast Episode 7 – Tom O’Connor Wonders What’s Going on at ILTA

If you’ve been reading this blog for more than a few years, you may have wondered what happened to Ryan. Until about a month ago, I had only written 2 or 3 posts in the last 2 and a half years.  If you check my work history on LinkedIn, you’ll see that my dearth of writing coincides with my departure from a large law firm and entry into the vendor space.

In a large firm I was busy, but I could focus on the things in front of me knowing that all the other business pieces were taken care of. In my free time, I could write on 3 Geeks regularly. In a startup/small tech company, everyone wears a lot of hats. I traveled a lot, I did marketing, business development, product testing, and I built solutions for clients. If I wrote, it was usually web content for the company, or thought pieces for publication. Writing for the blog was complicated, because I always felt compelled to write about my company’s products or solutions and I never wanted to take advantage of 3 Geeks to advertise. What changed in the last month, you ask?  Well, I quit my job. Continue Reading Introducing Sente

On this week’s episode, Greg speaks the couple of words of French he learned on vacation.

Marlene talks about mentor/mentee relationships and Sheryl Sandberg’s discussion on how the #MeToo era places an external strain on promoting these relationships. Marlene touches on the three founders of Black Women Talk Tech, Esosa Ighodaro, Regina Gwynn, and Lauren Washington, as well as Sophia Amouruso and others on the importance of mentoring.

Continue Reading Podcast Episode 6 – Law Librarian Helps Streamline a Texas Court

The final assignment for one of my college theory courses was to write at least 32 bars of music for 4 voices, containing 3 key and 2 time signature changes, that demonstrated 6 of 10 special techniques that we’d been taught, all while adhering to the standard rules of 4-part harmony.  And rather than simply writing it out and turning it in, we had to perform it in front of the class.

We were given the final assignment halfway through the course to ensure that we had plenty of time to complete it.  The last week of class was entirely devoted to performing our assignments. Some people played their pieces on piano.  Some dragged string or brass quartets into class. My best friend did his as a barbershop quartet.

The performances were good – most of the class were talented musicians – but the compositions were mostly ‘exercise-like’.  I hate academic exercises. I did then and I do now. I need work to have purpose and meaning beyond simply ‘that’s the assignment’. So while most students stood up and said something like, “this is my final assignment, it was really hard, I’m not a composer, please be nice to me”, I took a very different approach. I went to the front of the class and said something like this…

Our reluctant hero, a young peasant Boy, is approaching the end of his quest. He and his travel companion, an aging Wizard who has mentored the boy throughout their journey, stand on a bluff overlooking a lush green valley.  At the opposite end of the valley is the gleaming city where the Boy’s quest will finally come to an end. The Boy, eager to complete his quest, struggles to contain his excitement, but the Wizard motions for the Boy to come sit by his side.  The Wizard sings…

Continue Reading Lessons from a Former Life #4