This week, we welcome Cornell Winston (current President of the American Association of Law Libraries) and Jenny Silbiger (President‑Elect). Speaking from sunny San Diego and O‘ahu’s courthouse halls, the duo joins the show to preview AALL’s 2025 Annual Meeting in Portland, Oregon—and to talk candidly about the challenges and opportunities facing the legal‑information profession during a time of rapid technological and political flux.

Cornell and Jenny explain why open communication has become a strategic imperative for AALL. Although board books have long been public, they are doubling down on proactive updates—through e‑briefings, “Know‑It‑AALL” newsletters, and 80‑plus committee channels—because members crave clarity when the profession feels under siege. Their message is simple: phone numbers and inboxes are open; no question is off‑limits. The leaders frame transparency not as a defensive posture, but as an invitation to pull every member into the conversation and decision‑making process.

The discussion then turns to the vacant Government Relations role—often seen as AALL’s front line in Washington. Cornell reassures listeners that, despite the hiring gap, advocacy has never left the stage: the Government Relations Committee partners with ALA and other allies, tracks executive‑order whiplash, and issues public statements on IMLS funding or Library of Congress appointments. While lobby dynamics have shifted since COVID‑era restrictions, AALL continues to file comments, weigh amicus briefs, and equip members to speak up in their own jurisdictions until the position is refilled.

Next, the hosts probe changes to the volunteer pipeline. Under the new process, virtually every member who raises a hand gets a seat—whether on a jury, committee, or the coveted Annual Meeting Program Committee. Headquarters now monitors overlapping appointments to spread opportunities and ensure early‑career librarians experience the career‑shaping mentorship Greg once received from the late Bob Oakley. Jenny underscores that engagement options range from micro‑tasks to multi‑year leadership roles, accommodating both time‑pressed newcomers and seasoned veterans.

Turning to the July 19‑22 conference itself, Cornell shares upbeat registration numbers, hotel tips, and—importantly—news of no late‑registration fee increase. Portland’s light‑rail pass, tax‑free shopping, and Nike/Columbia/Adidas discounts sweeten the trip, but the intellectual draw is formidable: 65‑plus programs, four pre‑conference workshops, and a cross‑pollinated AI track that unites academic and private‑sector librarians. Keynote speaker Roosevelt Weeks, renowned for transforming Austin Public Library into a nationally acclaimed, radically welcoming space, will challenge attendees to double down on access and inclusion.

Asked for their “biggest challenge” predictions, Jenny cites the breakneck pace of AI and the resulting imperative to preserve integrity in an era of deepfakes and data deluge. Cornell echoes the warning: librarians must remain society’s trusted validators and proclaim that expertise without apology. As the gavel passes in Portland, Jenny’s presidential agenda crystallizes around three goals—meeting members where they are, converting dialogue into strategic action, and leaving the profession stronger for the next generation. Whether you are a long‑time AALL stalwart or a first‑time volunteer, this episode is a reminder that the future of legal information will be shaped by those who show up, speak up, and keep the channels open.

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

 

Transcript

Continue Reading Guardians of Truth: AALL’s Cornell Winston and Jenny Silbiger on Transparency, Advocacy, and the Road to Portland

In this episode of The Geek in Review, we welcome Feargus MacDaeid and Nnamdi Emelifeonwu, co-founders of Definely, to discuss how their shared experiences as practicing lawyers shaped a groundbreaking accessibility solution for contract review. Feargus, who is visually impaired, and Nnamdi, his former colleague at Freshfields, describe how their friendship and professional collaboration led to a tool designed not only for those with disabilities but for all attorneys grappling with voluminous transactional documents. Listeners learn that Definely began as a way to help Feargus navigate complex contracts more efficiently, and through iterative prototyping, evolved into a productivity suite that addresses universal pain points in the pre-execution stages of contract life cycles.

Feargus explains that his journey to co-founding Definely began with personal necessity: having gone blind from a degenerative condition by his early twenties, he pivoted from a computer science career at Microsoft to law school, relying on assistive technology and immense personal support. Once at Allen & Overy, the limitations of existing tools became starkly apparent—searching for defined terms meant losing one’s place in a 300-page agreement and juggling layers of nested definitions by reading aloud via text-to-speech. The cognitive load was immense. By collaborating with Nnamdi, who recognized that if a solution could serve Feargus, it would benefit everyone, they embraced the principle of “designing for the edge”—creating a platform that brought definitions, clauses, and cross-references into context without interrupting a lawyer’s focus.

Nnamdi takes listeners on a tour of Definely’s three core components: Vault, Draft, and Proof. Vault functions as a dynamic repository for templates, clauses, and precedent documents, enabling users to pull in the most relevant resources from connected document management systems. Draft keeps the user anchored in the current clause while instantly displaying any linked provisions or schedules in a sidebar, eliminating the need to scroll, split screens, or flip between pages. Proof automates common pre-signing checks—verifying cross-references, punctuation, and legal grammar—to ensure a polished final draft. Together, these tools exemplify how Definely streamlines contract creation by surfacing precisely the needed information in a lawyer’s line of sight, thereby maintaining context and reducing manual navigation.

The conversation shifts to quantifying Definely’s impact on law firms. Nnamdi cites a study indicating that attorneys save up to 45 minutes per day—roughly a 90 percent reduction in time spent on tedious tasks—by using Definely’s context-aware navigation. Beyond hard metrics, the founders emphasize “soft benefits” such as reduced cognitive fatigue, higher morale, and improved client value. To capture these less tangible gains, Definely’s customer success team works closely with firms to customize usage dashboards and collect feedback. Feargus and Nnamdi also reflect on the broader legal tech landscape, noting that firms are experimenting with in-house development, acquisitions, and partnerships. They believe collaboration between vendors and firms will ultimately prevail, as specialized expertise in areas like machine learning ops and user experience is hard to cultivate internally and essential for maintaining cutting-edge tools.

Finally, the episode zeroes in on technical and operational safeguards to ensure accuracy and maintain the “human in the loop.” Feargus describes how Definely uses a retrieval-augmented generation (RAG) approach, chunking and embedding each contract so that any language model query is strictly grounded in the document’s own text. By setting the model’s temperature to zero and building guardrails at every step, they contain hallucinations and ensure that the attorney remains the arbiter of correctness. Looking ahead, both founders predict a rise in agentic workflows—small, task-specific language models that plug into a suite of specialized tools—and a greater emphasis on UX design as software shifts from simple point-and-click interactions to more dynamic agent-driven processes. As the hosts close the interview, Definely’s mission emerges clearly: empower lawyers to work smarter by bringing critical contract information into focus, while preserving the essential human judgment at the core of legal practice.

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

 

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

 

Transcript

Continue Reading Designing for the Edge: Feargus MacDaeid and Nnamdi Emelifeonwu on Definely’s AI-Powered Contract Navigation

On this episode of The Geek in Review, we welcome Philip Young, co-founder and CEO of Garfield AI, the first AI-powered law firm approved for practice by the UK’s Solicitors Regulation Authority (SRA). The episode kicks off with a discussion of recent stories that explore AI’s evolving role in legal proceedings, such as avatars testifying in court and the ethical challenges that arise when deepfakes and synthetic personas enter the legal process. Philip, a seasoned litigator and technologist, draws from his 25 years of legal experience to weigh in on the potential and perils of AI-driven courtrooms, emphasizing the importance of authenticity and trust in legal proceedings.

Young shares the backstory behind Garfield AI, which was inspired by a real-world problem faced by his brother-in-law, a plumber who struggled to recover small debts from non-paying clients. Seeing an opportunity to help small businesses navigate the small claims process efficiently, affordably, and with minimal friction, Philip set out to build a system that mirrors what a traditional law firm would do—without the high cost or time burden. Garfield reads invoices and contracts, verifies the legitimacy of claims, guides users through pre-action letters, claim filings, and even court preparation, all while remaining compliant with UK legal standards.

One of the most unique features of Garfield AI is its dual design: it serves both pro se claimants and can be white-labeled for use by traditional law firms. Young explains how legal professionals can integrate Garfield into their workflows, using it to generate documents under their own branding while Garfield handles the backend. This hybrid approach provides flexibility for users, whether they prefer a self-service platform or seek a human-in-the-loop experience. Garfield’s early success has sparked interest across the legal spectrum—from solo practitioners to regulatory bodies—demonstrating that AI can support, rather than displace, the legal profession.

The conversation also delves into Garfield’s journey to regulatory approval. Young describes the rigorous process of working with the SRA, ensuring the platform aligned with legal duties to clients and the courts. He highlights the importance of maintaining accountability and explains how Garfield was rolled out cautiously, with layers of human oversight and a roadmap toward data-driven, risk-based review. With increasing inquiries from international regulators and courts, Young sees the platform as a potential blueprint for improving access to justice beyond the UK, although he notes that success depends on a supportive regulatory environment, judicial openness, and sufficient technological infrastructure.

Beyond the tech, the episode emphasizes the human element of law. Young passionately advocates for AI as a tool that enhances legal practice rather than replaces it—freeing lawyers from mundane tasks and enabling them to focus on strategy, advocacy, and client care. He shares his hope that Garfield AI and similar innovations will close the access-to-justice gap by enabling small-value claims to be pursued cost-effectively and fairly. As he notes, AI may never replace the human lawyer’s emotional intelligence and presence in court, but it can certainly help more people get there.

To learn more about Garfield AI and its innovative approach to legal automation, listeners can visit www.garfield.law. This episode is a must-listen for anyone interested in the intersection of law, technology, and the future of justice. As always, the podcast ends on a warm note with music by Jerry David DeCicca, underscoring a thought-provoking conversation that blends legal tradition with the tech of tomorrow.

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

 

Transcript

Continue Reading Philip Young of Garfield AI: The World’s First AI Law Firm Gets the Green Light

This week we sit down with Matt Rasmussen, Founder and CEO of ModeOne, to dive into the evolving challenges and solutions around mobile device discovery. What started as a frustration-fueled “passion project” has grown into a powerful, cloud-based legal tech tool that dramatically speeds up mobile data collections while safeguarding user privacy. Rasmussen brings over two decades of litigation tech experience, and his team is focused on automating the traditionally slow, invasive, and expensive process of mobile forensic collection.

Matt shares the lightbulb moment that led to ModeOne’s founding—after nearly being hit with a book by an executive unwilling to hand over their entire phone during an M&A data collection. That experience crystallized a need for a targeted, remote, and custodian-friendly solution. ModeOne’s approach allows for precise data extraction, filtering out personal messages, and narrowing collection to relevant participants or timeframes—thereby reducing friction, legal risk, and cost. The tool shrinks a two-week process into a matter of hours and removes the need for shipping hardware or dispatching personnel.

The conversation then turns to the power of cloud scalability and how ModeOne’s architecture enables parallel processing of hundreds of phones simultaneously without ballooning costs. Matt recounts a case involving over 400 phones processed in just two weeks—compared to the seven-month timeline it would’ve required using traditional methods. He explains how operating directly on devices with lightweight agents and leveraging cloud resources allows them to outperform older queue-based systems and ensure defensibility through record-level audits.

Beyond litigation, the use cases for ModeOne are growing fast, particularly in corporate compliance and legal holds. With recent updates from the DOJ and FTC increasing expectations for mobile data preservation, companies are now compelled to treat phones with the same seriousness as emails and cloud documents. ModeOne’s ability to preserve data in a scalable, minimally invasive way makes it a key player in this regulatory shift. Rasmussen also highlights that while AI may not be the focus of this episode, ModeOne is quietly integrating features like sentiment analysis, emoji flagging, and communication mapping through a partnership with StreamView.

As the episode wraps up, Rasmussen discusses the startup journey—from bootstrapping to being named Legal Tech Startup of the Year in 2024. While initial adoption faced the usual “wait-and-see” mentality common in legal tech, ModeOne is now working with several Fortune 10 companies, AMLaw 25 firms, and leading LSPs. Looking forward, Rasmussen predicts mobile data will only grow more central to investigations and legal matters. With privacy and policy changes ahead, ModeOne is doubling down on mobile—not diversifying away from it. As he puts it: “We’re digging deep on phones.”

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

 

Transcript:

Continue Reading Solving Mobile Discovery with ModeOne’s Matt Rasmussen

For the 300th episode of The Geek in Review, we celebrate in true “three geeks” fashion by bringing back two familiar voices: Kris Satkunas, Director of Strategic Consulting at LexisNexis, and legal pricing expert Toby Brown, CEO at DV8 Legal Strategies. Kris joins to walk through highlights from the newly released 2025 CounselLink Trends Report, and Toby brings his trademark insight… and a touch of skepticism to the discussion. Together, they explore what the latest data reveals about legal pricing, client behavior, firm strategy, and the evolving landscape of law firm-client relationships.

The conversation opens with a focus on the headline trend: partner billing rates continue to rise steeply, particularly in high-value areas like M&A and regulatory work. Despite clients claiming to negotiate hard on pricing, the data on effective rates, what clients actually pay, suggests those increases are sticking. Kris points out that clients are becoming more sophisticated in managing blended rates and staffing strategies, using analytics and technology to influence outcomes, even if hourly billing still dominates.

A recurring theme is the widening rate gap between large and mid-sized firms, now a staggering 61%. Kris attributes this to the concentration of high-rate work in large firms and their dominance in practices like M&A and regulatory. Toby adds that the presence of pricing professionals at larger firms contributes to more strategic rate setting—something mid-sized firms often lack. The team also discusses a new report metric analyzing new matter spend, which reveals that even fresh legal work is increasingly flowing to the largest firms, countering narratives that mid-sized firms are winning market share.

When the conversation shifts to Alternative Fee Arrangements (AFAs), Kris cautiously celebrates a slight uptick in usage, while Toby remains doubtful about long-term momentum. They agree that lawyers’ difficulty in scoping matters remains a key barrier. The role of project management professionals is highlighted as crucial for moving the industry forward on AFAs—but adoption is still slow, especially outside of established comfort zones like IP and employment law.

Greg brings up another area ripe for disruption: ALSPs and their potential to absorb high-volume, low-risk work. While Kris hasn’t yet seen a data-supported shift toward ALSPs, Toby sees tremendous opportunity—particularly when ALSPs combine process standardization and AI tools. The hosts also discuss specific use cases, like LegalMation for employment litigation, where existing tech could already reduce cost and inefficiency, if only firms were willing to change.

The episode closes with a look ahead. Kris notes the eye-popping rate growth among associates—some nearing $2,000/hour—as a surprising trend, while urging caution in interpreting conflicting data from different sources. Her “crystal ball” prediction? Legal rates will likely continue to climb, especially in high-stakes practice areas, while AFAs may finally gain ground if firms invest in the infrastructure to scope and manage work properly. As always, the team ends with good humor, mutual respect, and a shared love for data—exactly the energy you’d expect for The Geek in Review’s milestone 300th episode.

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

 

Transcript:

Continue Reading Episode 300: 2025 CounselLink Trends Report with Kris Satkunas and Toby Brown

This week, we welcome Laura Clayton McDonnell, President of the Corporates Business Segment at Thomson Reuters. Laura shares her inspiring journey from corporate securities law to executive leadership at top technology companies, including Apple, Cisco, IBM, Microsoft, and now Thomson Reuters. She discusses how her Silicon Valley upbringing and her family’s immigrant experience have shaped her leadership style and commitment to innovation in the legal industry. Laura’s personal purpose—rooted in values like courage, curiosity, and integrity—drives her mission to deliver measurable value to clients through legal technology and business transformation.

The conversation highlights the rapid advancements in legal technology, with a special focus on the impact of generative AI and agentic AI in the legal sector. Laura explains how she stays ahead of legal tech trends by collaborating with internal teams, listening to customer feedback, and learning from her daughter, a practicing transactional lawyer. She emphasizes the importance of a growth mindset, continuous learning, and adaptability—qualities she honed during her time at Microsoft under Satya Nadella’s leadership and through the teachings of Carol Dweck’s “Growth Mindset.”

Laura provides insights into how corporate legal, tax, and compliance departments are evolving from traditional cost centers to strategic business partners, thanks to innovative legal technology solutions from Thomson Reuters. She discusses how tools like Westlaw, Practical Law, Legal Tracker, and OneSource are helping legal professionals automate routine tasks, reduce contract review times by over 80%, and save millions on outside counsel spend. Laura notes that forward-thinking clients are not just adopting new legal tech tools—they are developing comprehensive strategies to transform business processes, training, and staffing for the future of legal work.

The episode also explores the rise of alternative legal service providers (ALSPs) and the ongoing bifurcation of the legal market driven by technology adoption. Laura observes that general counsel are increasingly sophisticated in their approach, weighing cost, complexity, and the use of AI to achieve better outcomes. She stresses that legal technology is now essential for law firms and ALSPs alike, and that innovation and value delivery are key to staying competitive in the evolving legal landscape.

Looking to the future, Laura predicts that predictive analytics, risk assessment, and cross-functional insights will become even more critical for legal, tax, and compliance professionals. She highlights the growing demand for skilled legal talent and the importance of ongoing training, ethical oversight, and building resilient, growth-oriented teams. Laura encourages legal industry leaders to prepare for a future where human expertise and advanced legal technology work together to drive strategic transformation and business success.

For more information on legal technology trends, AI in the legal industry, and upcoming events, Laura invites listeners to connect with her on LinkedIn or visit Thomson Reuters. She also highlights the upcoming Thomson Reuters customer conference in November, where attendees can experience product demos and gain insights into the latest legal innovation and industry trends.

 Links:

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

 

 

Transcript

Continue Reading Laura Clayton McDonnell on Legal Technology, AI, and Corporate Transformation at Thomson Reuters

This week, we sit down with Kenzo Tsushima, Managing Director of Mind Factory at Morae, to discuss how AI is transforming legal operations and consulting services. Kenzo shares his unique career journey, blending a passion for technology with legal expertise, and highlights why the legal industry is positioned to leverage AI advancements more quickly than heavily regulated sectors like healthcare. With a background that spans consulting leadership and GC roles, Kenzo offers a rare dual perspective on how law firms and corporate legal departments can future-proof themselves by embracing emerging technologies like MorAI, Morae’s proprietary AI platform.

Kenzo discusses the creation of MorAI, launched in mid-2023, as a response to widespread legal tech “decision fatigue” — where an abundance of AI tools overwhelms buyers. Rather than pushing generic solutions, Morae designed MorAI around highly specific legal workflows such as contract review, RFP response automation, and internal helpdesk queries. Kenzo emphasizes the importance of “solutionizing” AI: showing real, targeted results rather than relying on hype. Using examples like their Helpdesk module, Kenzo explains how legal teams can instantly boost efficiency by querying historical RFP responses and deploying AI for natural language document reviews, significantly reducing administrative burdens across legal and procurement functions.

A strong advocate for servant leadership and human-centric AI adoption, Kenzo outlines how Morae’s approach goes beyond technology — focusing heavily on change management and upskilling legal professionals. Through programs like SEEDS (Skill Enablement Employee Development Series), Morae invests in developing both consulting and technology skills among its team. Kenzo notes that traditional legal professionals, often unfamiliar with public speaking or technology tools, can thrive when given structured, bite-sized learning opportunities. This consultative-first mindset, he argues, not only improves client outcomes but creates a more resilient and engaged workforce.

Addressing cybersecurity and data privacy concerns, Kenzo details Morae’s use of private Azure instances and multiple legally trained LLMs to ensure client data security and confidentiality. Unlike public AI tools, MorAI is designed to be a trusted legal companion that never co-mingles client data or trains on external internet content. Kenzo also explains why Morae’s strategy of multi-LLM deployment (leveraging OpenAI, Anthropic, and others) future-proofs clients against rapid developments in AI models — ensuring their legal technology stacks remain agile and powerful over time.

Finally, Kenzo shares his insights on the challenges ahead for the legal industry: decision fatigue, resistance to change, and the crucial need to align with younger generations’ expectations around technology use. He urges law firms and corporate legal departments to rethink build-vs-buy strategies, embrace commercially available solutions, and foster AI champions within their organizations. As new roles like legal engineers and prompt engineers emerge, firms that support AI-enabled upskilling and servant leadership will not just survive — they will lead the next era of legal innovation.

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

Transcript

Continue Reading Kenzo Tsushima of Morae on Innovation, Change Management, and Servant Leadership

This week we welcome Raghu Ramanathan, President of Legal Professionals at Thomson Reuters, for an insightful discussion on the profound impact of Artificial Intelligence (AI) on the legal industry. Bringing a fresh perspective shaped by his extensive background in technology leadership at companies like SAP and strategy consulting with McKinsey, Raghu shares why he believes the legal sector, alongside healthcare, stands at the forefront of the AI revolution. His journey into the legal tech world, driven by the transformative potential of AI, sets the stage for a deep dive into current trends, future predictions, and the strategic initiatives shaping the future of law.

Central to the conversation is Raghu’s updated perspective on the evolution of law firms, revisiting predictions he first made in 2017. He outlines a compelling framework describing “three waves” of AI adoption currently underway. The first wave, “Optimization,” which many firms are experiencing now, focuses on using AI to enhance existing workflows, making tasks faster and more efficient. The second wave, “Re-engineering,” involves fundamentally rethinking processes, staffing models (including the traditional pyramid structure), pricing strategies, and the very nature of legal work to leverage AI’s capabilities more deeply. Looking further ahead, the third wave anticipates the emergence of entirely “New Business Models,” where law firms might offer tech-based services, explore adjacent business lines, embrace true outcome-based pricing, and potentially even reshape the legal value chain.

The discussion delves into the significant implications these waves have for law firm talent and structure. Raghu predicts a shift in the traditional law firm pyramid, potentially leading to leaner associate ranks but a greater need for experienced partners and, crucially, integrated tech talent. This necessitates not only attracting technologists but also potentially rethinking firm equity structures to retain them. Furthermore, the skill set required for the “lawyer of the future” is evolving; proficiency in delegation to AI tools, broader unstructured problem-solving, and embracing technological integration will become paramount, demanding changes in legal education and professional development.

Thomson Reuters is actively navigating and shaping this transformation, particularly through its AI platform, CoCounsel. Raghu highlights the rapid evolution of CoCounsel, emphasizing the continuous development of new “skills”—capabilities ranging from summarization and research to drafting and complex analysis like the innovative “Claims Explorer.” He explains TR’s strategy involves integrating proprietary data (like Westlaw), client-provided documents, and public information, leveraging advancements in Large Language Models (LLMs) from various providers to deliver comprehensive and powerful AI assistance. Prioritizing new skill development involves balancing significant client value with technical feasibility, constantly informed by close collaboration with innovation-focused customers.

Beyond law firms, the conversation explores the crucial role and adoption of AI within the court system. Raghu notes a surprising enthusiasm among courts, driven by the urgent need to address growing case backlogs and enhance access to justice within tight budgets. He points to Thomson Reuters’ significant partnerships, including a major agreement to deploy AI tools across the US federal courts and ongoing collaboration with the National Center for State Courts (NCSC), which is fostering education and policy discussions among judges and court staff nationwide. Complementing product innovation, TR’s expanded “Customer Success” initiative underscores the importance of user adoption, providing dedicated resources and best practices to help lawyers and legal professionals effectively integrate AI tools into their daily workflows, ensuring technology translates into tangible value.

Concluding with a look ahead, Raghu anticipates that smaller and mid-sized law firms may initially leverage AI more aggressively as a competitive equalizer, pushing larger firms to make bolder, more strategic moves beyond simple optimization. He stresses that the ultimate differentiator for success in the AI era will likely be less about the technology itself and more about effective change management—strategic clarity, operational implementation, and fostering a culture that embraces new ways of working. The rapid pace of AI adoption already witnessed in the legal sector signals that this transformation is not a distant prospect but a present reality reshaping the industry at an unprecedented speed.

Read the Whitepaper: “2025 Generative AI in Professional Services Report

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

Transcript

Continue Reading Charting the Three Waves of Legal AI Transformation with Thomson Reuters’ Raghu Ramanathan

Kilmar Abrego Garcia (alongside hundreds of other people) was kidnapped by the Trump Administration and deported illegally to a foreign prison camp without even a flimsy show of due process. This is so blatantly illegal that the heavily conservative Supreme Court has ruled 9-0 that the administration must facilitate Abrego Garcia’s return to the United States: a ruling that the administration is not simply ignoring, but actively denying, while they attempt to smear Abrego Garcia in the court of public opinion. I don’t know the man, he may be a horrible human being who deserves to rot in a gulag, but in my country that decision is not made by a president, a cabinet member, or any individual. It must be proven in a court of law, and the defendant must be provided with a competent legal defense.

The 10 Law Firms who have capitulated to the administration without even putting up a fight are 100% complicit with this administration’s illegal activity. Their cowardice and failure to stand for the rule of law, makes them an accessory to its destruction in the United States. It’s not yet too late for any of these firms to “right the ship” and “return to the light”, but failure to act decisively now, to demand due process for all people in this country, regardless of demographics, is beyond the pale. These firms and any who follow their lead from today forward, have passed a point of no return.

If you are a partner at one of these firms, and you choose to continue your affiliation, then you are a baseless coward who has chosen lucre over law and are therefore unfit to practice.

If you are a non-partner lawyer practicing at one of these firms, I’m sorry. You have worked very hard to gain a position at one of the formerly best firms in the country, but that firm’s partnership has failed you and your profession. Further association with the firm will reflect poorly on your future career. Leave now.

If you are a non-billing employee at one of these firms, you are not responsible for your firm’s cowardice. If you have opportunities to work other places, then take them. If you don’t, or if you are comfortable with a little subterfuge in the name of liberty, then continue to do the great work you have done in the past, just do it a little more slowly. Use the firm’s bureaucracy, risk aversion, and internal politics to raise its costs and further tarnish its reputation (which may not be possible.)

If you are a client of one of these firms and continue to purchase their legal services, history will judge you harshly. There are plenty of other firms that can handle your matters, choose one that believes in the rule of law and is not willing to look the other way for a few dollars more. If you continue to hire these firms, we can safely assume that their being unencumbered by ethics or professional obligations likely holds substantial appeal for your business.

If you are a vendor who is not currently selling to one of these firms, good. Don’t market to them. Don’t take meetings with them. Don’t try to sell to them. You have nothing to lose by not selling to a particular firm, this should be easy.

If you are a vendor who sells to one of these firms already, do not renew their contracts when they come up for renewal. Your company will probably not survive living in a country without the rule of law anyway. Do not hasten that reality by supporting firms that are actively trying to bring it about.

If you are a consultant, and this one is near and dear to me personally, you choose your clients as surely as they choose you. If you are working with these firms, you are likely working with individuals you love. Those people are probably not partners and had no influence on the firm’s decision to capitulate to an authoritarian regime. Still, upon completing your current projects — or at the very first opportunity to withdraw according to your MSA — stop working with these firms. They have failed us as an industry, as a profession, and as a country.

This is not personal. It’s not business. It’s liberty.

And it doesn’t come cheap.

If you think the price is too high, then be sure to explain that to Kilmar Abrego Garcia when you meet him in El Salvador.

In this week’s Geek in Review, we sit down with Patrick Waldo, CEO of Unicorn Forms and proud Houstonian, to explore the intersections of data, document automation, and legal tech innovation. From the vibrant startup culture at Houston’s ION and the Capital Factory’s SXSW House event to the regulatory grind of form design, Waldo shares how his journey—from working in compliance-heavy industries to launching a playfully named but technically serious platform—is reshaping how we think about document-driven workflows.

Waldo pulls back the curtain on Unicorn Forms’ approach to digitizing and structuring data trapped in PDFs. With a background in regulatory intelligence, he understands firsthand how critical, yet painfully inefficient, static documents can be. Unicorn Forms aims to transform the “eight-and-a-half-by-eleven world” into structured, field-driven digital tools. By mimicking the look and feel of familiar e-sign interfaces while embedding structured fields and integrations like Calendly or Stripe, the platform bridges the gap between legal formality and technical interoperability.

Security and compliance are at the heart of the conversation as Waldo outlines the different levels of electronic trust, explaining how Unicorn Forms distinguishes itself with hashed documents, timestamp authorities, and encryption standards that exceed many traditional e-signature solutions. He highlights how many professionals—especially in legal, healthcare, and finance—aren’t aware of the risks they take when using non-secure PDFs for sensitive data like social security numbers or payment details.

The episode also dives into the often-overlooked role of data ontologies in making government and enterprise forms interoperable. Waldo describes the complexity behind something as seemingly simple as a name or address field and how lack of standardization leads to inefficiencies and errors. By applying his years of ontology-building experience, Unicorn Forms aims to enable more intuitive, human-readable, and system-compatible data capture, with real-world use cases already in place—like improving film permitting processes for the Houston Film Commission.

From a startup perspective, Waldo gets candid about fundraising challenges, the paradox of needing metrics to raise money and needing money to build metrics, and how early-stage companies must balance marketing, sales, and product development. He emphasizes the value of angel investors and local ecosystems like the ION and the Canon, while acknowledging the rising bar of investor expectations in today’s post-2023 funding environment.

Finally, Waldo shares his philosophy behind the Unicorn Forms brand—born as an April Fool’s joke but grown into a conversation starter and signal for early adopters. With Party City swag, a pink logo, and a message that draws in the curious and the creative, Unicorn Forms is redefining legal tech not just through software, but through an intentional, approachable identity. As Waldo looks ahead, he sees opportunity in pairing strong data engineering with AI tools—not just to automate, but to make legal and regulatory processes smarter, faster, and more human-centered.

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to Legal Technology Hub for their sponsoring this episode.]

Blue Sky: ⁠@geeklawblog.com⁠ ⁠@marlgeb⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

Transcript

Continue Reading Beyond the PDF: Patrick Waldo on Structuring Data for Security and Efficiency