In this episode of The Geek in Review podcast, hosts Marlene Gebauer and Greg Lambert wrap up their series of interviews from the LegalWeek 2024 conference in New York with a conversation with Kelly Griswold, CEO of Onna. Kelly shares her objectives for attending the conference, which include interacting with customers and partners, staying on top of industry trends and innovations, and bringing her remote team together to build community.

Kelly provides an overview of Onna, explaining that the company primarily serves enterprise and corporate clients by managing their unstructured data with a focus on internal collaboration apps. Onna collects and integrates with various data sources to establish live connectivity and data transformation, making the data ready for searching and discovery to power downstream workflows such as litigation requests, early case assessment, and investigations. Kelly emphasizes the importance of data management as a necessary enabler for future innovations in the legal tech space.

The conversation touches on the challenges of managing data in the enterprise and how Onna helps clients improve their processes. Kelly explains that Onna’s approach involves helping enterprises build a data foundation that is accessible when needed, allowing them to skip several steps in the traditional linear workflow. This value proposition is particularly appealing to enterprises looking to avoid downstream costs by having better visibility and control over their data.

Kelly also discusses the impact of generative AI on the legal industry, noting that while there is a lot of buzz around the technology, companies are realizing the importance of getting their data in order before diving into experimentation and implementation. She believes that the awareness brought by the hype around generative AI is driving companies to make fundamental investments in data management.

Looking to the future, Kelly shares her crystal ball prediction for the next 5-10 years, envisioning a world where natural language communication and automation will transform the way legal workflows are handled. She imagines a scenario where drafting a contract could be done through verbal communication and a system that asks questions and generates the agreement, reducing the need for manual, hands-on work.

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Transcript

Continue Reading Kelly Griswold of Onna on the Fundamental Investments Needed in Data Management

Adam Curphey’s new book, The Legal Team of the Future: Law+ Skills guides the reader through the need for less silos in legal practice and much more reliance upon teams and collaborative efforts. The idea of a “Law+” model for the profession brings in the essential processes of adding people, business, change, and technology to the law and creating legal teams to solve legal problems.
Curphey’s experiences at law firms like White & Case LLP, Reed Smith LLP, and Mayer Brown LLP helped provide insights into what worked and didn’t work in legal innovation. His membership on the O-Shaped Lawyer Steering Board also provided the human-centric skills needed for the integration of teams into an industry filled with accomplished individuals used to going it alone. This expansion of the T-Shaped and the Delta Model Lawyers brings in more of that human interaction that is needed in today’s complex legal environment.
The Legal Team of the Future: Law+ Skills also lays out multiple case studies and examples of collaboration, teamwork, and professional progression. We talk about some of the case studies along with Adam Curphey’s view into his crystal ball on what is on the horizon for the legal industry in terms of legal innovation.

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Links to Order The Legal Team of the Future: Law+ Skills
LVNx Crystal Ball Answer
This week, Purvi Sanghvi  from Paul Hastings, and a current Legal Value Network Executive Board Member, explains how the legal industry may approach a potential economic downturn in 2023, and how that must be different from the 2008 or the 2020 approaches on previous challenges to the profession.
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Email: geekinreviewpodcast@gmail.com
Music: 
Jerry David DeCicca
Transcript

Continue Reading Preparing for the Legal Team of the Future – Adam Curphey (TGIR Ep. 176)

Five years ago, Dr. Heidi Gardner, Distinguished Fellow at Harvard Law School and co-founder, Gardner & Co, wrote the book, “Smart Collaboration” where she laid out the “why” behind smart collaboration efforts. In her upcoming sequel, “Smarter Collaboration: A New Approach to Breaking Down Barriers and Transforming Work,” Dr. Gardner explains the “who” and the “how” behind collaboration. The issues that law firms face today are incredibly complex and multifaceted. And in an industry famous for “going it alone,” that approach exposes firms to much greater risk than those who find ways of implementing “smarter collaboration” techniques. 
Smarter Collaboration helps increase revenues, profits, and efficiencies while reducing risks and improving client relationships and positive outcomes. While the idea of collaboration may sound like a “soft topic” for law firm leaders, Dr. Gardner points out that there is empirical data behind this and if firms are not engaging in smarter collaboration when doing the “real work” then they are either doing something that is pretty low value, or that falls into the realm of commodity work.  
In addition to data driven analysis, Smarter Collaboration also includes a number of examples of how companies and law firms thrive through the use of Smarter Collaboration. Plus, there is a test on determining behavioral tendencies when it comes to collaboration. This psychometric tool helps identify seven different dimensions which can lead to great collaboration within the organization, or may be barriers to collaboration. And, as strange as it may sound to those of us in the legal industry, law firms are not unique when it comes to collaborative behaviors. In fact, Dr. Gardner says law firms are more different from each other than they are from other professional services industries or large corporations.
Listen in for more details on the upcoming book, Smarter Collaboration.

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AALL Crystal Ball Question
This week we have John Beatty from the University of Buffalo Law School answer our crystal ball question where he points out that the pipeline of traditional law librarians for law schools may be running dry.
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Transcript

Continue Reading Increased Revenue, Profits, and Efficiencies through “Smarter Collaboration” – Dr. Heidi Gardner (TGIR Ep. 169)

The past ten years have been what University of Tennessee Law Professor Ben Barton calls “the lost decade” for law schools. In his new book, Fixing Law Schools: From Collapse to the Trump Bump and Beyond, Professor Barton walks us through the issues he sees with the current structure of legal education in the United States, and ways to actually fix it. The book focuses on three areas that need correction:
  1. The cost of legal education is simply too high, and cannot be maintained.
  2. Technology has to be leveraged within the educational curriculum to help future practicing attorneys to do more work, charge less, and make more money in the end.
  3. Regulations have to be focused on the outputs of legal education, and be given teeth so that students are more likely to succeed.
While the book title is about the lost decade of the 2010s, the root of the problem goes back well over a hundred years. Professor Barton talks with us about where we’ve been, where we are, and where we need to go so that we really are Fixing Law Schools.

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Information Inspirations

We keep it short and sweet this week (mostly because neither of us has finished our holiday shopping.)
Wireframes are becoming less relevant — and that’s a good thing – In his Medium article, Sean Dexter argues that using wireframes is basically old school now, especially given the rise of Agile product development, and Lean UX processes. Today’s visualizations require more on-the-fly modifications which standard wireframes just don’t allow. Newer products like Think Sketch, Adobe XD, or Figma are the modern tools you might want to check out.

Continue Reading The Geek in Review Ep. 62 – Professor Ben Barton on Fixing Law Schools

On this episode of The Geek in Review Podcast, we have a wonderful conversation with Steve Embry of the TechLaw Crossroads blog. Embry walked away from his AmLaw 200 partnership almost a year ago to follow his passion to become a full time legal blogger. He discusses how there is an art to storytelling, and as a lawyer, there are different ways to present those stories. Storytelling is a skill which needs to be honed, whether that is through legal blogging, or through leveraging technology to present your story in a courtroom environment. Embry’s passion in this new phase of his life is palatable throughout this interview and even inspires those of us who have been blogging for years to remember why it is we do it.

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Information Inspirations:

Ernst and Young is poised to swoop in and acquire Thomson Reuters’ managed legal services company, Pangea3. Marlene wonders what this means for the future of both the Big 4 entering the legal market, and what the future objectives of Thomson Reuters in the legal industry.
Continue Reading Stephen Embry – The Passion Behind Legal Blogging

“All Problems Are Communications Problems.”

This is Greg’s go to phrase when it comes to working with and leading others. Marlene actually beats Greg to the punch this week when they talk with this week’s guest, Heather Ritchie. Heather is the Chief Knowledge and Business Development Officer at Hicks Morley Hamilton Stewart Storie LLP in Toronto, and as her title suggests, she wears multiple leadership hats at her firm. In her recent ILTA KM article, “12 Ways Marketing & Business Development Can Leverage Library & Knowledge Management Teams,” Ritchie walks us through the value of collaborating between the Marketing/Business Development, Knowledge Management, and Library operations of a law firm. Knowing who brings what talent to the table is key to creating stable and successful environment which results in wins for the law firm. 

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How Is Your Business Changing the Legal Industry?

In part two of our three part series, we hear from four more providers of legal industry products on how they are changing the industry. This week we hear from:

Information Inspirations:
Continue Reading Episode 27: Heather Ritchie on Marketing, BD, KM, and Library Collaboration

There are two standard answers to questions asked in a law firm setting.

  1. Well… it depends.
  2. You have to understand, we’re unique.

Both of them drive us nuts, but we get used to them and adjust or responses over time to limit the eye-roll and shaking of the head to a minimum.

When it comes