Photo of Marlene Gebauer

Many of us have wondered when the big two legal information providers would jump into the Generative AI game, and it looks like LexisNexis is going public first with the launch of Lexis+ AI. We sat down with Jeff Pfeifer, Chief Product Officer for UK, Ireland, Canada, and US, and discuss the launch and what it means for LexisNexis going forward.

Pfeifer discusses how LexisNexis+ AI offers conversational search, summarization, and drafting tools to help lawyers work more efficiently. The tools provide contextual, iterative search so users can refine and improve results. The drafting tools can help with tasks like writing client emails or advisory statements. The summarization features can summarize datasets like regulations, opinions, and complaints.

LexisNexis is working with leading AmLaw 50 firms in a commercial preview program to get feedback and input on the AI tools. LexisNexis also launched an AI Insider Program for any interested firms to learn about AI and how it may impact their business. There is definitely demand for the AI Insider Program with over 3,000 law firms already signed up.

Pfeifer emphasizes LexisNexis’ focus on responsible AI. They developed and follow a set of AI principles to guide their product development, including understanding the real-world impact, preventing bias, explaining how solutions work, ensuring human oversight and accountability, and protecting privacy.

Pfeifer predicts AI tools like LexisNexis Plus AI will increase access to legal services by allowing lawyers and firms to work more efficiently and take on more work. He also sees opportunities to use the tools to help pro se litigants and courts. However, he cautions that the responsible and ethical development and use of AI is crucial.

Overall, Pfeifer believes AI will greatly improve efficiency and capacity in the legal profession over the next 2-5 years but that responsible adoption of the technology is key.

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Continue Reading LexisNexis Bets Big on AI Transforming the Legal Industry: Jeff Pfeifer on the Launch of Lexis+ AI (TGIR Ep. 203)

In this 200th episode of The Geek in Review, talk with Toby Brown, CEO and founder of DV8 Legal Strategies, and Nita Sanger, Director of Digital Advisory Services at Cherry Bekaert. There are three rules for growth and success when it comes to large law firms. Strategy, strategy, and strategy.

Brown emphasizes the need for law firms to develop strategies that prioritize clients and build meaningful relationships. He argues that “firms should start thinking of clients as customers and using customer experience as a way to differentiate themselves.” Sanger shares this view, adding that law firms should “focus on value creation, continuous improvement, and customer experience” as they grow and evolve.

Both Brown and Sanger discuss how law firms can reframe their view of growth, moving away from a talent management perspective and toward a mergers and acquisitions approach. Brown highlights his experience at a prior law firm, where he transformed the lateral partner program into a strategic acquisition initiative. He explains, “this is straight up M&A. So I renamed the program the lateral partner acquisition and integration program. And we treated it much like Apple or Google or any of them would treat their acquisitions.”

Sanger and Brown also touch on the importance of integrating newly acquired practices or firms into the existing business. Sanger emphasizes the need for planning and a program management office to ensure a smooth transition, while Brown shares his success with where hist firm had one of the highest lateral retention rates in the market due to the strategic approach and focus on integration.

Looking into the future, Sanger envisions law firms as technology-enabled platforms, providing a wider range of services, while Brown expresses concerns about the reluctance of law departments and law firms to prioritize standardized business processes over the individual preferences of frontline lawyers. Despite their differing perspectives on the future, both agree that a focus on strategy, client experience, and growth through mergers and acquisitions will be crucial for the success of law firms moving forward.

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Twitter: ⁠⁠@gebauerm⁠⁠, or ⁠⁠@glambert⁠⁠
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Music: ⁠⁠Jerry David DeCicca⁠

Transcript


Continue Reading Rethinking Law Firm Strategy: The Road to Growth and Success with Toby Brown and Nita Sanger (TGIR Ep. 200)

In this episode of “The Geek in Review,” hosts Greg Lambert and Marlene Gebauer engage in a fascinating conversation with legal technology experts Pablo Arredondo, Evan Shenkman, and Darth Vaughn. They discuss their proactive approach to incorporating AI technology, specifically CaseText’s CoCounsel, into their legal practice and business operations.

Pablo shares, “I think the law is such a fascinating space for this kind of AI because it really brings together two things that are really deep in the human experience, which is language and rules.” The guests discuss their experiences in using CoCounsel and its features, such as the ChatGPT feature, which enables them to draft and review documents more efficiently. Evan emphasizes, “The tools are there, and the more that we can sort of get folks up to speed on this stuff, and really help them understand how to use the tools, the better we’re all going to be.”

They explain how the integration of AI in their work has led to improved legal outcomes, happier clients, and better work-life balance for attorneys. Darth notes, “The legal industry tends to be a bit of a slow adopter of technology. It’s not because we’re not smart or we’re not hardworking. I think it’s because we’re risk-averse.”

Pablo, Evan, and Darth emphasize the importance of being passionate about leading the way in legal technology advancements. Pablo encourages listeners to embrace this technology with joy, rather than fear, to truly make a difference in their practice and industry. This positive approach helps them excel and bring others along on this transformative journey.

The discussion also touches on access to justice issues and how tools like CoCounsel can potentially help bridge the justice gap. By being intentional in utilizing AI technology to assist in pro bono cases, they believe it is possible to make a significant impact on improving access to legal services for those in need. Overall, this episode of “The Geek in Review” offers valuable insights into how AI and CaseText’s CoCounsel can revolutionize the legal industry. The guests’ passion and joy for embracing cutting-edge technology serve as an inspiration for others to follow suit and lead the way in transforming the legal landscape.

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Twitter: ⁠⁠@gebauerm⁠⁠, or ⁠⁠@glambert⁠⁠
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Music: ⁠⁠Jerry David DeCicca⁠

Transcript


Continue Reading Revolutionizing Legal Practice: The Impact of CaseText’s CoCounsel on Law and Technology with Pablo Arredondo, Evan Shenkman, and Darth Vaughn (TGIR Ep. 199)

AI is now a significant part of the legal industry, and technology companies such as LexisNexis are at the forefront of this technology shift. We sat down and talked with Jeff Reihl, the Executive Vice President, and Chief Technology Officer at LexisNexis, and discussed the current state of AI and its relevance to the legal and research sector. The recent survey conducted by Lexis uncovered that 39% of lawyers, 46% of law students, and 45% of consumers agreed that generative AI tools will significantly transform the practice of law. During Reihl’s sixteen years at LexisNexis he witnessed many innovations such as the nearly universal adoption of iPhone and other mobile products, cloud computing, and document automation, but the speed a acceleration around Generative AI tool like GPT 4.0, Bing, Bard, and others is causing even the big players in the legal industry to quickly adjust to the demands of the market. Jeff highlighted the flexibility and benefits of LexisNexis’ technology, which can provide valuable insights and information to its users on-demand. The organization generates and applies AI-enabled insights that assist users in finding, evaluating, and curating content more quickly and effectively. Jeff went on to explain how AI technology is helping lawyers reduce research time and increase accuracy in creating legal documents. In conclusion, Jeff explained that LexisNexis is committed to promoting innovation in the legal field by utilizing innovative technology solutions to advance research and meet the growing research demand, thereby improving legal professionals’ efficiency and accuracy.

Of course, Lexis is not a new player in the AI field for the legal industry. They began using tools like Google’s BERT AI as early as 2018 and included AI functionality in many of their products on the backend of the resources. With the popularity of chatbot-like AI and the interaction that users are now demanding, it will require a shift in Lexis’ approach going forward. One focus that Reihl stresses, however, is that unlike the public AI chat tools, Lexis’ approach will take in the issues of privacy, security, citation of sources, and the ability to understand how their tools get to the results its users see. Less “black boxes” and more transparency is the goal.

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Twitter: ⁠⁠@gebauerm⁠⁠, or ⁠⁠@glambert⁠⁠
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Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠Jerry David DeCicca⁠

Transcript


Continue Reading The Future of AI within LexisNexis and the Legal Industry with Lexis CTO Jeff Reihl – TGIR Ep. 197

In this episode, we dive into the fascinating story of Kristina Kashtanova, author of “Zarya of the Dawn,” a comic book that she illustrated using AI-generated images. Kristina shares their personal struggles during the pandemic, including losing loved ones, being unemployed, and undergoing dental surgery. She talks about how she discovered the power of AI-generated images through OpenAI DALL-E and how it helped them overcome their pain and isolation. We learn about their creative process of generating various images before remembering their story and deciding to use AI-generated images to illustrate it. Kristina also shares their experience of sharing their progress on social media and receiving positive feedback from the AI community. Their story is a testament to the intersection of art and technology and how it can be used to overcome personal struggles and create something beautiful.

We are also going by a duo of Richmond Law School Professors, Ashley Dobbs and Roger Skalbeck. Professor Dobbs runs the IP and Transactional Law Clinic at Richmond and explains that the clinic provides an opportunity for law students to work directly with clients on intellectual property matters, such as copyright and trademark protection, under her supervision. The clinic primarily works with startups, entrepreneurs, and creators who cannot afford legal services. Ashley and her team also handle various transactional matters related to intellectual property, such as forming entities, reviewing contracts, and assigning rights. By working with clients in a real-world setting, law students are able to apply their book learning to practical situations and gain valuable experience before entering the workforce. She is also providing assistance to her fellow professor Roger Skalbeck for his “Copyright §101” Comic Book.

Roger Skalbeck created a comic book to teach his students about copyright laws in the United States. Roger explains that he wanted to create something that looked like the comic books he grew up with, such as the Avengers and Spider-Man, with a vibrant and simplified aesthetic. He used various tools, including Mid-Journey for image generation and Photoshop and Pixlr for updates, before putting it together with a layout program called Comic Life 3. Roger’s comic book provides a visual representation of each individual definition in the statute, making it easier for students to understand complex legal concepts. By using a comic book as a teaching tool, Roger is able to engage his students in a fun and creative way while also providing them with a valuable learning experience. Tune in to learn more about Roger’s efforts to use a comic book to teach copyright laws and how it is helping to transform legal education. Roger has a class set up in the Fall Semester this year that will require his students to create a comic book that focuses on a practical aspect of Access to Justice.

Tune in to learn more about the intersection of law, comic books, AI, and copyright. Make sure to subscribe on your favorite podcast platforms and share the podcast with your colleagues.

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Twitter: ⁠@gebauerm⁠, or ⁠@glambert⁠
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Continue Reading From Pain to Creativity: How AI Helped Kristina Kashtanova Illustrate Their “Zarya of the Dawn” Story – featuring Richmond Law’s Ashley Dobbs and Roger Skalbeck (TGIR Ep. 196)

On this episode, we speak with Nicole Bradick, CEO and founder of Theory & Principle, a legal technology design company. Nicole gives us an update on how their product, Map Engine, is being used by clients to track regulations and laws around the world. She also discusses how the legal industry is becoming more sophisticated in terms of user design and experience, and how this is changing the way law firms and legal tech companies approach product development.

Nicole’s passion for user design and experience is evident throughout the conversation, and she emphasizes how it can make or break a product’s success in the market. She notes that clients are becoming more knowledgeable about UX, and are able to identify and ask for better design. Additionally, law firms and legal tech companies are recognizing that better design is not just a nice-to-have, but a business imperative. Nicole is dedicated to educating the legal community on the importance of UX, and helping them integrate it into their product development process. She believes that legal technology should be built with the user in mind, and that this approach will lead to better outcomes, both for clients and for the industry as a whole.

Nicole sees immense value in starting T&P Studios because it allows her to bring her expertise in designing and launching products to clients who have great ideas but lack the resources to bring them to market. She describes a unique partnership with Simpson Thatcher’s Pro Bono team, where they collaborated to build a product that they wanted to exist in the market, but didn’t want to take on the long-term burden of owning software. With T&P Studios, they were able to co-develop the product and bring it to market, while Simpson Thatcher now has their version of it as well. This model of collaboration and revenue sharing allows T&P Studios to work with other law firms and organizations to build and launch products that solve real problems in the legal industry, without the upfront capital expense.

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Twitter: @gebauerm, or @glambert
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Music: Jerry David DeCicca

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Continue Reading Revolutionizing Legal Technology Design with T&P Studios’ Nicole Bradick (TGIR Ep. 195)

In a special episode of The Geek in Review podcast, we wanted to play a recent episode of the Future Ready Business (FRB) Podcast. FRB is a podcast that Greg Lambert produces and is hosted by Jackson Walker attorneys Art Cavazos and Erin Camp and is focused on how new ideas, regulations, laws, and overall societal changes affect the way businesses operate.

In this episode, Art Cavazos and Erin Camp host Courtney White and William Nilson, attorneys from Jackson Walker’s Houston and Austin offices, and discuss the future of the fashion industry. The conversation touches on how the intersection of art and business has evolved, with topics such as sustainability, diversity, and social media influencers’ impact on the industry. The group also discusses the growing relationship between technology and fashion, including the role of artificial intelligence in streamlining production and enabling customization. Social media’s role in marketing and intellectual property concerns relating to the fashion industry round out the discussion. It is a great conversation, and we hope you enjoy it as much as we did.

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Continue Reading The Future of Fashion and the Law (TGIR Ep. 194)

Benjamin Alarie and Abdi Aidid are legal experts who are heavily involved in the development of legal technology. They are releasing a new book, The Legal Singularity: How Artificial Intelligence Can Make Law Radically Better later this year. 
Benjamin Alarie is a tax law professor at the University of Toronto and has been in the tax law profession since 2004. He became interested in the future of legal education and how artificial intelligence will affect the profession, which led him to co-found Blue J, a legal technology company in Toronto. On the other hand, Abdi Aidid practiced as a commercial litigator in New York before becoming the Vice President of Legal Research at Blue J. He led the team of lawyers and research analysts and helped develop AI-informed predictive tools, which predict how future courts are likely to rule on new legal situations. Abdi is now a full-time law professor at the University of Toronto, teaching subjects like torts and civil procedure.
Naming the book “The Legal Singularity” is a big claim by the authors, so we asked them to explain what they meant by it. According to Abdi Aidid, the legal singularity is the practical elimination of legal uncertainty and its impact on our institutions and society. It is a future state where the law is unknowable in real time and on demand, and we can start doing things that we were not previously able to do because the law was either difficult to ascertain or we did not have a normative consensus around what the law ought to be. The concept of the legal singularity is related to the idea of a technological singularity, but it is not a totalizing event like the technological singularity. Instead, it is an equally socially important concept that focuses on how technological improvements affect the law and related institutions.
Alarie and Aidid suggest that the legal market needs to address bias in AI tools by keeping humans in the loop in arbitration and judicial contexts for a significant period of time. They believe that even as the legal singularity approaches and people begin to have confidence in algorithmic decision making, humans should still be involved in the process to audit machine-generated decisions. They argue that this is necessary because the law deals with deeply human questions, and there is more at stake than just ones and zeros. They believe that humans have to contribute to the legal system’s notions of mercy, fairness, empathy, and procedural justice. They also suggest that involving humans in the process helps to inform the technology before disastrous consequences and helps to refine it. Therefore, they emphasize the need for human review of machine judgments, which will lead to accelerated learning in the law. Furthermore, they highlight that the legal market needs to distinguish between the kinds of problems that are a reflection of unaddressed social problems or those that are new technological problems. They stress that the legal market is still collectively responsible for resolving these issues.

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Continue Reading The Legal Singularity and the Future of Legal Research – Benjamin Alarie and Abdi Aidid (TGIR Ep. 193)

In this episode of The Geek in Review, hosts Marlene Gebauer and Greg Lambert interview M.C. Sungaila, an appellate attorney and the host of The Portia Project podcast. The podcast is geared towards highlighting women in traditional and non-traditional legal careers and is set to celebrate its 100th episode during Women’s History Month in March. M.C. Sungaila initially intended to highlight women appellate judges and justices in a book, but quickly realized that a podcast would be the best medium to capture the stories of these women. The podcast now includes women leaders across the industry and beyond, providing a career touchstone for law students and showcasing where women are leading inside and outside the legal profession.
The Portia Project podcast explores a range of courts, including state, federal, and magistrate courts, as well as the process of becoming a judge, and was a finalist for the California Legal Award for Innovation in Diversity and Inclusion. M.C. talks about partnerships with organizations like Girls Inc. to amplify their work. The podcast eventually expanded beyond the judiciary to include legal tech founders, legal design innovators, and others who are making an impact in the legal world. M.C. Sungaila encourages law students to explore these new career paths.
There is a common thread among the guests in that there is no straight path to success, and everyone has unique experiences and skills that lead to their success. M.C. emphasizes the importance of recognizing that success can be different for everyone, and there are many paths to success. She plans to continue focusing on women judges, especially appellate judges, and to include more unique journeys and different approaches to legal practice in the podcast. Additionally, she hopes to branch out beyond the legal industry to bring in guests from other disciplines to provide new thoughts and ideas for women in the law.
M.C. Sungaila discusses the disproportionate share (in a good way) of women on the Supreme Court benches in Michigan and Washington and the desire to diversify the courts in those states. She also talks about the lightning round questions she asks her guests and how it helps her get to know them as people. M.C. shares her optimism for the future of women in the legal industry and the importance of being people centered. We ask MC about her motto, which she attributes to her mother’s notes to her throughout her career, such as “make this the best day ever” and “paint your canvas with your own brush.”
M.C. Sungaila’s Portia Project podcast is an excellent resource for law students and individuals interested in learning about the diverse career paths and approaches to legal practice for women in the legal industry.

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Contact Us:
Twitter: @gebauerm, or @glambert
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Email: geekinreviewpodcast@gmail.com
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Jerry David DeCicca
Transcript


Continue Reading Breaking Barriers: The Portia Project’s MC Sungaila on the Unique Paths to Success for Women Lawyers and Judges (TGIR Ep. 192)

The promise of AI has been around for decades, but it is the last three months that has finally caused an awakening so forceful, that even the legal industry understands it needs to be ready for the upcoming Age of AI. This week’s guest has worked toward that goal of integrating AI and other technologies into the practice of law for more than forty years. Johannes (Jan) Scholtes is Chief Data Scientist for IPRO – ZyLAB, and Extraordinairy (Full) Professor Text Mining at Maastricht University in The Netherlands. He joins us this week to discuss the need for lawyers and law firms to use these tools to enhance the power of the practice of law. And he warns that if the traditional legal resources of lawyers and firms won’t step up, there are others who will step in to fill that void.
While the AI tools like GPT and other generative AI tools have finally begun to be true language tools, there is still a lot that these tools simply cannot do. Scholtes says that there is plenty of legal work to be done, and in fact perhaps more work now that the computers can do most of the heavy lifting and allow the lawyers to do the thinking and strategy.
Scholtes compares the relationship between the lawyer and the technology to be that of a pilot and co-pilot. A relationship in which the co-pilot cannot be completely trusted but can be trained to assist through the process of vertical training. This means that a law firm needs to work with the AI to have it better understand how to process legal information. Having the technology alongside the lawyers provides a stronger legal representation than just the lawyers or the technology alone. In addition to reducing risk and improving outcomes, Scholtes also projects that Lawyer + AI means higher rates and better profitability, while the clients receive better results.
It is exciting to be at the beginning of this change in the way law is practiced. It is important, however, that law firms, lawyers, and legal professionals understand how to teach and control the technology, and that there needs to be transparency in how the tools work and make decisions. His recommendation is that if all you are offered is and AI Black Box, then you should simply walk away. That lack of trust will come back to bite you.
For more insights from Jan Scholtes, visit his blog, Legal Tech Bridge.

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Contact Us:

Twitter: @gebauerm, or @glambert
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Transcript:


Continue Reading Johannes Scholtes: AI Is Finally Here. Now the Hard Work Begins for the Legal Industry (TGIR Ep. 191)