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On this episode, we speak with Nicole Bradick, CEO and founder of Theory & Principle, a legal technology design company. Nicole gives us an update on how their product, Map Engine, is being used by clients to track regulations and laws around the world. She also discusses how the legal industry is becoming more sophisticated in terms of user design and experience, and how this is changing the way law firms and legal tech companies approach product development.

Nicole’s passion for user design and experience is evident throughout the conversation, and she emphasizes how it can make or break a product’s success in the market. She notes that clients are becoming more knowledgeable about UX, and are able to identify and ask for better design. Additionally, law firms and legal tech companies are recognizing that better design is not just a nice-to-have, but a business imperative. Nicole is dedicated to educating the legal community on the importance of UX, and helping them integrate it into their product development process. She believes that legal technology should be built with the user in mind, and that this approach will lead to better outcomes, both for clients and for the industry as a whole.

Nicole sees immense value in starting T&P Studios because it allows her to bring her expertise in designing and launching products to clients who have great ideas but lack the resources to bring them to market. She describes a unique partnership with Simpson Thatcher’s Pro Bono team, where they collaborated to build a product that they wanted to exist in the market, but didn’t want to take on the long-term burden of owning software. With T&P Studios, they were able to co-develop the product and bring it to market, while Simpson Thatcher now has their version of it as well. This model of collaboration and revenue sharing allows T&P Studios to work with other law firms and organizations to build and launch products that solve real problems in the legal industry, without the upfront capital expense.

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Contact Us:

Twitter: ⁠@gebauerm⁠, or ⁠@glambert⁠
Voicemail: 713-487-7821
Email: geekinreviewpodcast@gmail.com
Music: ⁠Jerry David DeCicca⁠

⁠Transcript:

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Continue Reading Revolutionizing Legal Technology Design with T&P Studios’ Nicole Bradick (TGIR Ep. 195)

Benjamin Alarie and Abdi Aidid are legal experts who are heavily involved in the development of legal technology. They are releasing a new book, The Legal Singularity: How Artificial Intelligence Can Make Law Radically Better later this year. 
Benjamin Alarie is a tax law professor at the University of Toronto and has been in the tax law profession since 2004. He became interested in the future of legal education and how artificial intelligence will affect the profession, which led him to co-found Blue J, a legal technology company in Toronto. On the other hand, Abdi Aidid practiced as a commercial litigator in New York before becoming the Vice President of Legal Research at Blue J. He led the team of lawyers and research analysts and helped develop AI-informed predictive tools, which predict how future courts are likely to rule on new legal situations. Abdi is now a full-time law professor at the University of Toronto, teaching subjects like torts and civil procedure.
Naming the book “The Legal Singularity” is a big claim by the authors, so we asked them to explain what they meant by it. According to Abdi Aidid, the legal singularity is the practical elimination of legal uncertainty and its impact on our institutions and society. It is a future state where the law is unknowable in real time and on demand, and we can start doing things that we were not previously able to do because the law was either difficult to ascertain or we did not have a normative consensus around what the law ought to be. The concept of the legal singularity is related to the idea of a technological singularity, but it is not a totalizing event like the technological singularity. Instead, it is an equally socially important concept that focuses on how technological improvements affect the law and related institutions.
Alarie and Aidid suggest that the legal market needs to address bias in AI tools by keeping humans in the loop in arbitration and judicial contexts for a significant period of time. They believe that even as the legal singularity approaches and people begin to have confidence in algorithmic decision making, humans should still be involved in the process to audit machine-generated decisions. They argue that this is necessary because the law deals with deeply human questions, and there is more at stake than just ones and zeros. They believe that humans have to contribute to the legal system’s notions of mercy, fairness, empathy, and procedural justice. They also suggest that involving humans in the process helps to inform the technology before disastrous consequences and helps to refine it. Therefore, they emphasize the need for human review of machine judgments, which will lead to accelerated learning in the law. Furthermore, they highlight that the legal market needs to distinguish between the kinds of problems that are a reflection of unaddressed social problems or those that are new technological problems. They stress that the legal market is still collectively responsible for resolving these issues.

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Transcript

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Continue Reading The Legal Singularity and the Future of Legal Research – Benjamin Alarie and Abdi Aidid (TGIR Ep. 193)

We give you the true “3 Geeks” experience on this week’s show as we are joined by an OG (original geek) Toby Brown. Toby, Marlene, and Greg talk with Litify’s President and COO, Ari Treuhaft, and Pam Wickersham, the VP of Product and Engineer there at Litify. One of the taglines at Litify is that they #BreakLegalSilos. Treuhaft and Wickersham explain what that means, and how they focus on providing an operating system, built on Salesforce, that creates transparency between Corporate Counsel and their law firms.

Both Ari and Pam got their start in Financial and Professional services, so they come at these business problems with a different approach. With Pam’s engineering background, and experiences at Google, she brings in a unique perspective on how to build the technology through the lens of the customer. Ari’s experiences with the Financial Services industry going to the cloud over a decade ago also positions him to better understand the naysayers in the legal industry who are still resistant to placing data in the cloud.

It’s a great conversation. We want to thank the great folks at City Acre Brewery in Houston, Texas for letting us record this episode there. And, for not laughing too hard as Greg destroyed his laptop by spilling an entire Maple Porter into his brand-new laptop. We hope this is a semi-regular event! (Recording at City Acre… not pouring a beer into laptops!!)

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Crystal Ball Question

Toby Brown takes on our question this week by talking about the fact that attorneys are resistant to changing behaviors, not because they are unwilling to adapt to new technology, but because this is an industry that is very reputational based.

Links Mentioned:
Contact Us:

Twitter: @gebauerm, @glambert, or @gnawledge
Voicemail: 713-487-7821
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca

Transcript

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Continue Reading Creating Actual Transparency Between Law Firms and Clients – Litify’s Ari Treuhaft and Pam Wickersham (TGIR Ep. 182)

In a recent article from Legal IT Insider, Caroline Hill wrote about how “63% of all legal contracts are gender-biased” based on a report from Genie AI. We wanted to dive deeper into that topic, so we asked Caroline and Alex Denne, Genie AI’s Growth Marketing Lead, to come on at talk with us.
Genie AI is an Open-Source product with some 1,500 legal templates available in the UK currently and is looking to expand into the US in 2023. Alex Denne mentions that in the evaluation of these templates, and in discussions he was having in the industry, there was talk of gender-bias in contracts, but that there was no baseline to measure whether the industry was improving or regressing in its bias. Therefore, Genie AI took it upon itself to evaluate the contracts it had for bias terms and phrases. It was this evaluation that found that nearly 2/3rds of contracts had gender-biased terms in them.
Caroline Hill shares her experiences in the Legal Tech industry to note that the number of CIOs in the UK who are women is actually going down instead of up, and that she’s noticed that even in simple things like job descriptions, gender-biased terms have a cumulative effect. Jobs which pull from STEM graduates still used gender-biased terms and according to Hill, phrases like “we are looking for a strong” or “aggressive” or “go getter” tend to have a direct effect on whether women apply for these positions or not.
Alex Denne points out that the UK government is requiring gender-neutral language in all contracts they approve. Both Denne and Hill agree that in order for law firms to adjust their own contract language to use more gender-neutral terms, clients have a direct impact on how seriously they take that mission. If it is part of the culture of the client to reduce gender-bias, then perhaps that should be part of the outside counsel guidelines for the firms they use.

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Links Mention:
Legal Value Network Crystal Ball Question:
This week, Erik Perez, Central Legal Operations Officer at Shell USA, Inc., answers our Crystal Ball Question by focusing on the long-term needs of legal operations to both stay on task, hire and retain excellent talent, and use the right people for the right tasks.
Contact Us:
Twitter: @gebauerm or @glambert
Voicemail: 713-487-7821
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript

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Continue Reading Nearly Two-Thirds of Legal Contracts are Gender-Biased and Why That Matters – Alex Denne and Caroline Hill (TGIR Ep. 181)

Tim Parilla isn’t just the Chief Legal Officer at LinkSquares… he’s also a customer. That unique position of being the leader of the legal department of a company whose mission is to improve the workflow and efficiency of corporate legal departments, creates an exciting environment for Tim and his team.
Juliette Kopecky is the Chief Marketing Officer at LinkSquares and is leading the company’s DEI Initiatives and works closely with the in-house legal team to handle everything from internal issues to reviewing all the marketing and business development contracts. Juliette points to the fact that both she and Tim sit on the company’s executive team and have aligned their individual departments to the company’s overall mission, helps both of them understand and prioritize their overall processes.
Tim also gives us some insights on how he works with his outside counsel in large law firms. He lists some very simple, but effective ways that he interacts with law firms:
  • Have clear communications
  • Set scope and expectations
  • Be professional and competent
Most of all, Tim and Juliette point to the fact that regardless of if you are dealing with outside counsel, in-house legal teams, or even with the software development teams… the goal is to solve “business problems.” Not legal problems. Not organizational problems. Not technology problems. Solve business problems. If that is the way in which you address your issues, then that helps put you on the right path for creating an effective solution.

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Crytal Ball Answer
Stuart Dodds is Principle at Positive Pricing and is an executive board member at the Legal Value Network. When it comes to the future of legal pricing, he sees a focus on setting expectations for delivering superior client service, understanding the need to find the right people with the correct skillsets, and establishing the correct change management processes to help lawyers and others adjust to the upcoming shifts in the legal market.
Contact Us:
Twitter: @gebauerm or @glambert
Voicemail: 713-487-7821
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript

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Continue Reading LinkSquares’ Tim Parilla and Juliette Kopecky: These Aren’t Legal Problems or Tech Problems… These Are Business Problems (TGIR Ep. 180)

In a recent ALM Pacesetter survey, the report found “that innovators among professional services providers are grappling less with technology installation and more with process and culture reengineering.” We sit down with one of the people behind that report, Tomek Jankowski,  Director, ALM Intelligence Pacesetter Research, and dive into the ways law firms and in-house legal departments are working to change the cultural roadblocks to advance innovation and improve overall client experiences. We discuss some specific examples of firms going to great lengths to improve their interactions with clients, but that Jankowski reminds us that it doesn’t take a Moon Shot project to improve overall satisfaction with your clients. Sometimes, it is as simple as talking with your clients.
Tomek Jankowski also sees a future filled with challenges over the next few years with financial, social, and global political issues bringing back old Cold War problems than not many lawyers today experienced first-hand like he did.
Links Discussed:
Crystal Ball Question:
This week we continue our crystal ball answers from the recent Legal Value Network eXperience conference in Chicago. This week we have Damien Riehl from Fastcase and SALI discussing the need for a true organized method of allowing legal vendors, attorneys, clients, and governments to label and share information.

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Contact Us:
Twitter: @gebauerm or @glambert
Voicemail: 713-487-7821 (note the NEW NUMBER!)
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca

Transcript

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Continue Reading It’s Not Legal Technology That’s the Problem… It’s the Culture – ALM’s Tomek Jankowski (TGIR Ep. 177)

There are lots of legal issues covered in She-Hulk: Attorney at Law Ep. 4, but almost all of that coverage missed the mark this week. Still, we dive into the legal issues ranging from False Imprisonment and Theft, all the way to Tax and Insurance law. There’s a lot to unpack in “Is this not Magic.”
Can you get an injunction against magic?
Donny Blaze and his hype-man, Cornelius, are presenting magic shows using the mystic arts that Donny learned in his one week at Kamar Taj. Wong is not happy about it and hires She-Hulk to stop him using the courts. (Although, the shadow dimension was offered up by Wong as an extrajudicial alternative.)
Madisynn/Wongers/Titania
We were just as happy as the rest of the MCU watchers on the Madisynn/Wongers BFF coverage and we’re excited to see the potential for the “Big Bad” on the show, Titania, using Intellectual Property Law to strike at the heart (and name) of She-Hulk.

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Don’t threaten your opponents with demons
While Jennifer Walters seems to be coming into her own in her role as She-Hulk, Attorney at Law, we did notice that she may be too eager to use her SuperHuman status to threaten legal opponents. We hope that Jen will rely more on the legal system, and not hold demons over other legal parties to get them to sign settlement agreements.
GLK/H Technology – Heavy use of MS Office
At the encouragement of our friend Sarah Glassmeyer, we look into the type of technology at GLK/H. So far, it looks like they are a “Windows Shop” with Microsoft Windows and MS Office. We do get a look at Jennifer’s “To Do List.” How would you like to be a Summer Associate in the SuperHuman Law Division of GLK/H?? Apparently, Jen will be interviewing law students for those positions. Along with her other 91 tasks on that to do list.
Everyone would be disbarred in this show
All in all, this was a fun episode, but we go through a list of legal practice issues that just wouldn’t fly in the real world. But then, that’s why this is the MCU/Disney+, and not the real world.
Share/Contact/Subscribe
Contact us at @glambert, @JoshuaLenon, or @SuperHumanPod and let us know what you think!
Share this with friends, and don’t forget to subscribe on your favorite podcast platform.
Stay Super Everybody!!
Transcript

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Continue Reading Case Closed! #Madisynn #Wongers (SHLD Ep. 4)

For the first time ever, we have a guest co-host this week while Marlene wears her fancy sneakers around ILTACon seeking answers to our Crystal Ball question.
Katie Brown, Associate Dean for Information Resources at Charleston School of Law is on a mission to increase the teaching of practical technology skills to law students. In her view, law professors “are required to educate people so that they can go out into the practice and successfully do that. And so beyond just, rule 1.1 with legal technology and having that competency, for us as law schools, I think we have an ethical obligation to be teaching legal technology.” This approach needs to be embedded into the Law School’s culture, because it costs money, time, and effort to do correctly.
In upcoming research collected with University of Connecticut Law’s Jessica de Perio Wittman, Brown and de Perio Wittman calculated that on average, law students have less than 4 classes during their entire time in law school that have some aspect of teaching them the technology skills in that topic. Brown wants to see that number rise.
AALL Crystal Ball Answer

While in Denver at the AALL Conference, Katie not only answered our Crystal Ball question, she also persuaded Abby Dos Santos, Reference Librarian at Caplin & Drysdale, to sit down with her and have a conversation about the pipeline of technology teaching from law school to law firms. We cover both of those answers and then Katie turns the mic on Greg to ask what law students need to understand about court dockets before landing in law firms.

Special thanks to Katie Brown for stepping in and co-hosting this week!!

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Contact Us:
Twitter: @gebauerm or @glambert
Voicemail: 713-487-7821‬
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript

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Continue Reading Teaching (and Pressuring) Law Professors to Teach Technology – Katie Brown (TGIR Ep. 171)

We are all pretty familiar with the phrase “Legal Tech.” Maya Markovich and Yousef Kassim would like you to also become more familiar with the phrase “Justice Tech” as well. In fact, they have a new trade association focused on this issue called the Justice Technology Association or JTA. Justice Tech is defined as those companies which build tech solutions which are designed to improve or open access to legal rights, improve outcomes, and increase equity within a system that is stacked against users who are often going it alone in the justice system. Yousef Kassim’s product, EasyExpunctions.com is one example.
Maya Markovich is the Executive Director of JTA, and along with founders like Yousef Kassim and a diverse board of advisors, JTA is looking to leverage technology to help those seeking access to justice. This group of founders and advisors are not limited to lawyers, as access to justice is not a problem that can be solved by lawyers alone. JTA brought in engineers, policy advisors, academics, venture capitalists, and a wide range of other professionals to help guide the mission of the trade association. You can learn more at JusticeTechAssociation.org.
LegalWeek Crystal Ball Question:
We wind down our series of LegalWeek Crystal Ball responses with another former guest, Steve Embry. Steve recently wrote on his TechLaw Crossroads blog about the desire to be in the office less, and what that means for law firms when it comes to office space, training, and culture. Embry doesn’t see it as all doom and gloom as some law firm leaders might.
Links:

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Contact Us
Twitter: @gebauerm or @glambert
Voicemail: 713-487-7270
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca

Transcript

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Continue Reading The Geek in Review Ep. 158 – Justice Technology Association’s Maya Markovich and Yousef Kassim