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This week, we welcome Laura Clayton McDonnell, President of the Corporates Business Segment at Thomson Reuters. Laura shares her inspiring journey from corporate securities law to executive leadership at top technology companies, including Apple, Cisco, IBM, Microsoft, and now Thomson Reuters. She discusses how her Silicon Valley upbringing and her family’s immigrant experience have shaped her leadership style and commitment to innovation in the legal industry. Laura’s personal purpose—rooted in values like courage, curiosity, and integrity—drives her mission to deliver measurable value to clients through legal technology and business transformation.

The conversation highlights the rapid advancements in legal technology, with a special focus on the impact of generative AI and agentic AI in the legal sector. Laura explains how she stays ahead of legal tech trends by collaborating with internal teams, listening to customer feedback, and learning from her daughter, a practicing transactional lawyer. She emphasizes the importance of a growth mindset, continuous learning, and adaptability—qualities she honed during her time at Microsoft under Satya Nadella’s leadership and through the teachings of Carol Dweck’s “Growth Mindset.”

Laura provides insights into how corporate legal, tax, and compliance departments are evolving from traditional cost centers to strategic business partners, thanks to innovative legal technology solutions from Thomson Reuters. She discusses how tools like Westlaw, Practical Law, Legal Tracker, and OneSource are helping legal professionals automate routine tasks, reduce contract review times by over 80%, and save millions on outside counsel spend. Laura notes that forward-thinking clients are not just adopting new legal tech tools—they are developing comprehensive strategies to transform business processes, training, and staffing for the future of legal work.

The episode also explores the rise of alternative legal service providers (ALSPs) and the ongoing bifurcation of the legal market driven by technology adoption. Laura observes that general counsel are increasingly sophisticated in their approach, weighing cost, complexity, and the use of AI to achieve better outcomes. She stresses that legal technology is now essential for law firms and ALSPs alike, and that innovation and value delivery are key to staying competitive in the evolving legal landscape.

Looking to the future, Laura predicts that predictive analytics, risk assessment, and cross-functional insights will become even more critical for legal, tax, and compliance professionals. She highlights the growing demand for skilled legal talent and the importance of ongoing training, ethical oversight, and building resilient, growth-oriented teams. Laura encourages legal industry leaders to prepare for a future where human expertise and advanced legal technology work together to drive strategic transformation and business success.

For more information on legal technology trends, AI in the legal industry, and upcoming events, Laura invites listeners to connect with her on LinkedIn or visit Thomson Reuters. She also highlights the upcoming Thomson Reuters customer conference in November, where attendees can experience product demos and gain insights into the latest legal innovation and industry trends.

 Links:

Listen on mobile platforms:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

[Special Thanks to ⁠Legal Technology Hub⁠ for their sponsoring this episode.]

Blue Sky: ⁠⁠@geeklawblog.com⁠⁠ ⁠⁠@marlgeb⁠⁠
⁠⁠⁠⁠⁠Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠⁠

Transcript

Continue Reading Laura Clayton McDonnell on Legal Technology, AI, and Corporate Transformation at Thomson Reuters

This week’s guest, HBR Consulting‘s Axelle Flemming, stresses that “Intentional Leadership” creates leaders who “own their purpose.” And a purpose is separate from a business “goal.” Axelle’s experience showed her that when a leader truly knew what their purpose was, the purpose they were trying to achieve, they went to that level of execution. In addition to being an Intentional Leader, that must be balanced with the wellness of the organization and its people. In today’s work environment, we are in 24/7 fight or flight mode and intentional leaders understands that challenge. Leaders also see beyond their own goals and purpose and see other people’s goals and purpose as well.
On Thursday, September 15th, Axelle Flemming is presenting a Keynote presentation at HBR’s Legal Information + Knowledge Services (LINKS) Conference, on this very issue. She “sprinkles” in some of the spice of her talk her on the podcast, but will bring the “secret sauce” to the LINKS Conference.
Marlene Gebauer and Greg Lambert, along with John DiGilio will wrap up the conference through a discussion of Axelle Flemming’s and the other presentations of the day.
Registration for the LINKS event is open all the way through the day of the conference.

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AALL Crystal Ball Answer
Our good friend, Mark Gediman of Alston & Bird, answers our Crystal Ball question by predicting how Law Schools and Law Firms will collaborate on business and competitive intelligence processes to help law students better prepare for the practice of law once they enter the profession.
Links Discussed:
Contact Us:
Twitter: @gebauerm or @glambert
Voicemail: 713-487-7821‬
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:

Continue Reading Intentional Leadership is about Owning Your Purpose – HBR’s Axelle Flemming (TGIR Ep. 173)

Imagine working in a toxic workplace where you’ve recently laid off a third of your employees and the company is on the verge of bankruptcy. Then a few weeks later, that toxic leader pulls the rest of the leadership team into a conference room for a “all hands on deck” meeting, where he starts the meeting by stating that he loves this team and he cares about all of them. Sounds strange? Well, according to Jeff Ma and Frank Danna, co-authors of Love as a Business Strategy, they thought someone had swapped bodies with their CEO. But, it turns out that this CEO, and fellow co-author of the eventual book, found the motivation to change his behavior and transform himself, and the team, so that they led with love in how they worked with each other, and with their clients. It ultimately saved their business, and their relationships with each other.
Jeff Ma stresses that they are still on the journey into this transformation and that it doesn’t get easier, it actually gets harder. There has to be tough conversations where co-workers commit to the accountability that they have for one another. Honesty is stressed over harmony. And as Ma puts it, “it sucks sometimes to be honest.” Otherwise you end up with what Frank Danna calls “unforgiveness.” That situation where, because the issue is never addressed, it festers and causes a rift, and that unforgiveness grows and grows. So stressing honesty over harmony prevents this air of unforgiveness and leads to a better work environment.
We discuss the six-pillars defined in the book:
  • Inclusion
  • Empathy
  • Vulnerability
  • Trust
  • Empowerment
  • Forgiveness
Even in the law firm environment, Love as a Business Strategy has a place and can improve the overall performance and culture in the workplace.

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Links Mention:
Contact Us
Twitter: @gebauerm or @glambert
Voicemail: 713-487-7270
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript

Continue Reading Leading with Love as a Business Strategy with Jeff Ma and Frank Danna (TGIR Ep. 166)

Dolly Parton, Songteller: My Life in Lyrics

As with everyone else in the world, the pandemic destroyed my morning routine. My thirty-minute drive to the office is literally just rolling out of bed and putting up a green screen in front of the computer at the foot of my bed. It took me a long time to find another process of finding…

The i.WILL professional networking forum is a culmination of Taft Stettinius & Hollister LLP’s CIO, Andrea Markstrom’s passion for empowering women. i.WILL (Inspiring Women Igniting Leadership & Learning) works to connect, professional women across different industries and leverage this network to help give these women the guidance to build upon their leadership skills. i.WILL now has a foothold in New York, New Jersey, Minneapolis, Fort Lauderdale, and (with Marlene’s help) soon coming to Houston. There are over 400 members within the network and growing. Andrea discusses the three pillars of the organization of Networking Events, Giving Back and Paying Forward, and the Grant Fund called i.WILL Accelerate. Andrea puts it best when she describes the mission in that, “We are strong women. We are smart women. We have experience. We all have a story to share, and we can learn from each other.”
To learn more about i.WILL, contact Andrea via LinkedIn and she can get you on the mailing list. There is an upcoming event called the Board Boot Camp in coordination with The Fourth Floor.

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Information Inspirations
While we talk about the value of Data Scientists, it could be Social Scientists like Dr. Zeynep Tufekci who are really the best situated to understand how information (or “the truth”) needs to be exposed to the public. Trying to manipulate the truth because you’re afraid that the public might do something bad with it, is actually not a good idea. (See Dr. Tufekci’s keynote at the 2015 CALI Conference)
What can you do with professionals like Firefighters who have open work schedules? Perhaps a version of the gig economy might leverage them into a B2B model. David Heim-Buck is trying that very thing with his new start-up, Hidrent.

Continue Reading The Geek in Review Ep. 84 – Andrea Markstrom and the i.WILL Forum. Women Empowering Women

While we may have had a tough time pronouncing things correctly, this week’s guests said all the right things when it comes to being a leader within their organizations. Laura Toledo, Communications and Marketing Manager at Nilan Johnson Lewis PA in Minneapolis, and Kevin Iredell, Chief Marketing Officer at Lowenstein Sandler LLP in New York, discuss their year-long experience in the SmithBucklin Leadership Institute. Both are leaders within the Legal Marketing Association, which sponsored their attendance at the institute. While people in leadership positions may feel that they need to have all the answers, Toledo says that she learned it is okay to be patient and learn more about the situation before just going with her gut reaction. Iredell stressed that the key to being a great leader is making sure that you’ve given those who report to you all the tools and support they need in order to succeed. The Institute brings together leaders from different industries and helped both of our guests understand that the legal industry does not have a monopoly on stressful situations and the need for solid leadership. Take a listen, and learn more from their LMA article, “Leadership That Pays it forward.”

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Information Inspirations

Greg points to a recent TED talk article from Tomas Chamorro-Premuzic called “Why do so many incompetent men become leaders? And what can we do about it?” The article and video are about as harsh as the title implies. While Chamorrow-Premuzic takes liberties at the expense of men, pointing out that the traits of bad leaders skew toward men, the traits of a good leader do not have a gender bias. We have a tendency to value confidence over competence, narcissism over humility, and the belief that leaders can do anything rather than know their limitations. This inspiration dovetails nicely with our guests today.
Continue Reading The Geek In Review Ep. 64 – The Leadership Journey with Laura Toledo and Kevin Iredell

If you are a current American Association of Law Libraries (AALL) member, and are in a leadership role, or looking to be in a leadership role, then this program is for you. Expand your leadership skills while networking with your peers. The AALL Leadership Academy is designed to prepare you with core leadership skills and…

Recently, I’ve encountered something that I’ve found unsettling. Compromising seems to be something that we equate with failure. In fact, people would rather watch something fail – even things they say they value – rather than take ownership of the change needed to make it succeed. I couldn’t understand why the current environment seems to promote and all-or-nothing approach in how we deal with other people, the management of processes, or the allocation of resources. I brought this up with a group of my peers, and I got a very insightful response from one person in the group.Continue Reading No One Wants to Own the Change