In a recent episode of “The Geek in Review” podcast, hosts Marlene Gebauer and Greg Lambert interviewed a team of innovation leaders from the law firm Faegre Drinker. The guests included Shawn Swearingen, Chief Innovation Officer; David Gross, Design Lab co-founder; and Ruben Gonzalez, Design Lab Director. The discussion centered around the relaunch of Faegre Drinker’s Legal Design Lab in Scottsdale, Arizona, exploring its origins, evolution, and impact on legal problem-solving.

The Legal Design Lab’s inception traces back eight or nine years when an associate at the firm, Helen Chacon, reconnected with her Stanford Law School friend Margaret Hagan, who was pioneering the concept of legal design. Intrigued by the idea of applying design thinking—a user-focused, empathetic approach to problem-solving long used in other industries—to the legal field, the firm embarked on a deep dive into the methodology. This included David (DJ) Gross auditing courses at Stanford’s D-School and team members like Kate Razavi designing courses on visual advocacy at the University of Minnesota Law School.

The relaunch and relocation of the Design Lab to Scottsdale were influenced by several factors, notably the firm’s merger that expanded its geographic footprint and the practical considerations brought about by the COVID-19 pandemic. The move allowed the firm to acquire a significantly larger and more cost-effective space. With input from architects, designers, and Margaret Hagan herself, the new lab was designed to be a flexible, creative environment featuring movable furniture and an industrial aesthetic, fostering collaboration and innovation.

Throughout the podcast, the team shared concrete examples of how design thinking has been instrumental in solving complex legal challenges. One such example involved simplifying a profitability tool for lawyers by using a color-coded system akin to credit score reports, making it more accessible and actionable. Another highlighted the use of tennis balls to demystify crystallography during a jury trial, showcasing how visual aids and empathetic explanations can lead to successful outcomes. These instances underscore the lab’s focus on user-centric solutions and visual advocacy to enhance understanding and efficiency in legal processes.

The guests also discussed the challenges of integrating design thinking within the traditional legal framework, particularly in encouraging open-mindedness and collaborative participation among lawyers and clients. They emphasized the importance of a learning mindset, active listening, and the willingness to embrace creativity and risk-taking. To further disseminate these ideas, the team mentioned an eBook available on their website, aimed at introducing legal professionals to design thinking and visual advocacy concepts.

Links:

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Music: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠⁠⁠⁠⁠

 

TranscriptContinue Reading Designing the Future of Law: Inside Faegre Drinker’s Legal Design Lab Relaunch

We kick off our new “Love & Legal Tech” series this week where we embark on a journey to explore the personal and professional lives of couples in the legal tech industry. We are excited to interview couples who share in the excitement of weaving their professional endeavors into their personal relationships. We think this is going to be a great series where couples get a chance to tell their stories of how they balance what one of our guests describes as “Work-Life-Integration.”

Our inaugural guests, Alex Macdonald and Cassie Vertovec share their unique story of how a solid professional collaboration slowly turned into a deep, personal connection.  Alex, the Chief Strategy Officer at McCarter and English, LLP, and Cassie, the Practice Director of Corporate and Director of Practice Strategies at Barnes & Thornburg, began their journey in the legal tech world at Seyfarth Shaw.  Over the years they have found themselves leading teams together, moving across the country, isolating together during the pandemic, and most recently working in similar firms. They navigated their careers with mutual respect and understanding, highlighting the importance of communication and shared values in both their professional and personal lives.

They provide insights into the dynamics of working as a couple while maintaining a balance between work and persona life. Which is no easy feat as they are both intertwined with the legal profession. Their story is a testament to the idea that professional collaboration can lead to personal growth and deeper connections.

Our hopes with the “Love & Legal Tech” series are that we not only offer a glimpse into the lives of a couple navigating love and legal tech but also shed light on broader themes within the legal industry, including the shift towards greater tech integration and the challenges and opportunities it presents. Our sincere thanks to Cassie and Alex for sharing their story with us on this series premiere.

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Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠

⁠Transcript

Continue Reading Love and Legal Tech: Cassie Vertovec and Alex Macdonald

This week on The Geek in Review, hosts Greg Lambert and Marlene Gebauer spoke with Katie DeBord and Kristin Zmrhal, two vice presidents from legal tech company DISCO. Greg kicked off the episode by discussing his recent work with a Houston nonprofit called Project Remix Ventures that helps at-risk youth. He took their leader on a visit to innovation hub The Ion to showcase reinventing old spaces for new purposes, like DISCO has done with legal tech. The hosts then welcomed Katie DeBord, who moved from being Chief Innovation Officer at law firm Bryan Cave Leighton Paisner to DISCO. In her current role, Katie focuses on leveraging technology like AI to improve the litigation process for lawyers. She drew experience from her past analyst role at the CIA, where she honed her skills in synthesizing complex data sources.

The hosts also introduced Kristin Zmrhal, who has over 20 years of experience in the legal tech space. At DISCO, she helped build their eDiscovery products and services. Kristin explained that DISCO’s vision is to create great legal technology that helps lawyers find evidence faster. Their product suite now covers the entire litigation lifecycle, from intake to discovery to case management. DISCO uses AI tools like their new Celia application to automatically surface insights from case documents, allowing lawyers to review documents more efficiently. They are also careful to cite sources to ensure transparency.

In terms of company culture, Katie and Kristin discussed how DISCO values rapid experimentation, quick decision-making, and collaborating as a team. They also emphasize empathy in how they treat each other and design products for users. Being a public company also gives employees a sense of ownership. On the innovation side, Katie sees billable hours changing due to advancing legal technology, which will impact law firm profitability models. Kristin predicts AI adoption will reach a tipping point in legal tech within 2-5 years, drastically improving processes like eDiscovery. However, regulating AI poses challenges for the legal industry.

For giving back, DISCO has community service and pro bono programs. DISCO Cares allows employees to volunteer locally. Through DISCO Pro Bono, they donate their technology to support pro bono legal matters. This aligns with their mission of making legal services more accessible. When asked for parting thoughts, Katie emphasized lawyers needing to leverage professionals from adjacent disciplines as part of their teams. Kristin reiterated that this is the most exciting time in her 20 year legal tech career, with AI poised to transform legal workflows.

This engaging discussion provided insights into DISCO’s innovative products and empathetic culture. With seasoned experts like Katie and Kristin leading the way, DISCO seems well-positioned to help shape the future of legal technology. Listeners can connect with Katie and Kristin on LinkedIn and find out more about DISCO’s offerings at csdisco.com. Be sure to stay tuned to The Geek in Review for more insights from leaders in legal tech.

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Music: ⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠

⁠⁠TranscriptContinue Reading Fast, Smart, and Empathetic: How DISCO’s Culture Drives Legal Tech Innovation (TGIR Ep. 217)

In this episode of The Geek in Review Podcast, hosts Greg Lambert and Marlene Gebauer interview Richard Tromans, founder of Tromans Consulting and artificiallawyer.com. Tromans shares his insights on the future of legal innovation and the upcoming Legal Innovators California conference, scheduled to take place on June 7-8 in San Francisco.

Tromans begins the conversation by highlighting the role of artificial intelligence (AI) in the legal industry. He emphasizes the importance of not only adopting AI but also using it to its full potential to deliver better legal services. He also discusses the potential impact of AI on law firm business models.

Moving on to the topic of alternative legal service providers (ALSPs), Tromans examines their role in the legal industry and how it has evolved over time. He believes that the future of ALSPs depends on their ability to embrace technology and shift their focus from being mere “bodyshops” to incorporating more sophisticated technology and consulting services.

The discussion then moves on to the Legal Innovators California conference. Tromans shares his views on what attendees can expect, including insights into the latest legal innovation trends, opportunities for cross-fertilization between private practice and in-house legal teams, and exposure to a variety of ALSPs.

Tromans also shares information on his own platform, artificiallawyer.com, which provides news, features, and educational videos related to legal innovation, and the upcoming conference. He invites listeners to check out the conference website, legalinnovatorscalifornia.com, for more information.

Tromans emphasized the need for the legal industry to shift its focus from traditional metrics like profits and risk reduction to a more holistic approach that considers broader outcomes. He believes that this shift will take time, but he is hopeful that the Legal Innovators California conference and similar events will pave the way for the industry to move forward in this direction.

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Transcript

Continue Reading Richard Tromans on the Future of Legal Innovation and The Legal Innovators California Conference (TGIR Ep. 201)

Adam Curphey’s new book, The Legal Team of the Future: Law+ Skills guides the reader through the need for less silos in legal practice and much more reliance upon teams and collaborative efforts. The idea of a “Law+” model for the profession brings in the essential processes of adding people, business, change, and technology to the law and creating legal teams to solve legal problems.
Curphey’s experiences at law firms like White & Case LLP, Reed Smith LLP, and Mayer Brown LLP helped provide insights into what worked and didn’t work in legal innovation. His membership on the O-Shaped Lawyer Steering Board also provided the human-centric skills needed for the integration of teams into an industry filled with accomplished individuals used to going it alone. This expansion of the T-Shaped and the Delta Model Lawyers brings in more of that human interaction that is needed in today’s complex legal environment.
The Legal Team of the Future: Law+ Skills also lays out multiple case studies and examples of collaboration, teamwork, and professional progression. We talk about some of the case studies along with Adam Curphey’s view into his crystal ball on what is on the horizon for the legal industry in terms of legal innovation.

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Links to Order The Legal Team of the Future: Law+ Skills
LVNx Crystal Ball Answer
This week, Purvi Sanghvi  from Paul Hastings, and a current Legal Value Network Executive Board Member, explains how the legal industry may approach a potential economic downturn in 2023, and how that must be different from the 2008 or the 2020 approaches on previous challenges to the profession.
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Music: 
Jerry David DeCicca
Transcript

Continue Reading Preparing for the Legal Team of the Future – Adam Curphey (TGIR Ep. 176)

When it comes to the future of legal innovation, Olga Mack of Parley Pro at LexisNexis says that as the legal industry becomes more focused on being a ‘service’, legal technology will just become part of the overall design of products and services. It will not stand alone as a separate process, but rather legal innovation will be built into products such as HR tools that build in compliance processes, or financial tools build in legal components by design. Legal tech simply integrates into all technology processes.

Olga Mack is the CEO of Parley Pro and recently led the company through an acquisition with LexisNexis. Olga points out that while she was not a founder of Parley Pro, she took her role at leading the company of contract management and collaboration tools very seriously on how it handled its success during the pandemic. She points out that all startups go through a process of looking at its future and deciding do we go public, do we get acquired, or do we die and file for bankruptcy. Her previous relationship with LexisNexis helped her understand the value that Lexis’ content would bring to Parley Pro and she says the relationship is exactly what Parley Pro, and their customers needed.

Olga has a strong reputation within the legal community and she actually insists that she wakes up each day and works to live up to that reputation. It’s not a ‘brand’ that she presents to the world, but rather her authentic self as she presents at webinars, conferences, or even in TEDx speeches.

In both an upcoming (early 2023) release of her ABA book, Visual IQ for Lawyers, and a soon to be released third TEDx talk on the same subject, Olga’s current inspiration is the adding of visual aspects within documents and contracts. Companies such as Google and others are already using these visual processes in their contracts and it is a skill and concept that Olga thinks many lawyer currently lack. “I think visual intelligence is not something you’re born with. It’s like reading, writing and arguing. It’s something you learn, intentionally.” Olga Mack continues, “And this book is an attempt to, one, show the importance of visual intelligence in communications, and to give frameworks and basic concepts to allow legal professionals, not just lawyers, to understand, relate, interpret, communicate in an increasingly visual world.”

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Links Discussed:
AALL Crystal Ball Answer:

We keep it within the LexisNexis family this week with Loyd Auerbach answering our Crystal Ball Question on how the industry, and law librarians specifically are changing the traditional work model as we make remote and hybrid work a part of our daily work process.

Check out Greg’s Newest Podcast, The SuperHuman Law Division.

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Transcript

Continue Reading The Future of Legal Innovation Will Be Built In By Design – Olga Mack (TGIR – Ep. 172)

HyperDraft’s Tony Thai knew he could produce a better method of practicing law and producing legal documents. He viewed processes more like an engineer than a lawyer and understood that there were more efficient ways to do the work, not for the sake of efficiency, but because like any good engineer, he was lazy. Or, as he describes himself, “aggressively lazy.” Not lazy in the traditional sense, but rather lazy in the way that many of us understand that the current way of working is just wasting everyone’s time, and there has to be an easier/better/faster way of doing it. The good kind of lazy.
So after months and years of waiting for the industry to find ways of creating a better process, and failing to actually do it, he jumped in and just did it himself. The idea that he’d been working on and developing to make his own corporate law work better, became his full-time gig and the launch of HyperDraft. This year his fellow BigLaw colleague, Sean Greaney joined HyperDraft as its first General Counsel.
We talk about their journey to create a commercial product. Along the way we ask if creativity, innovation, and producing viable commercial products like HyperDraft means that lawyers at firms have to split off from that firm? The answer is a mix of yes, no, and maybe. One thing that both point out is that while the idea may be viable, a young associate really doesn’t have the legal experience needed to understand the nuances involved in creating a deliverable that scales and fits the overall needs of the lawyer and the client. That’s why Tony and Sean stuck around for a few more years to learn the in’s and out’s of the processes before leaving to launch HyperDraft. It’s a lesson that many entrepreneur/lawyers may want to learn before launching their own startups.

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AALL Crystal Ball Questions:
We recorded a number of crystal ball answers at this year’s American Association of Law Libraries (AALL) annual conference in Denver. This week, Susan DeMaine from Indiana University Maurer School of Law looks at the effect that inflation is having on law schools and how she and other law school professors and administrators are needing to do to stay ahead of those effects.
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Listener Perk:
HyperDraft is providing Geek in Review podcast listeners with a complimentary month free of its document automation software.
Save 90% of the time drafting legal documents. Click here to try HyperDraft for free.
Transcript:

Continue Reading HyperDraft’s Tony Thai and Sean Greaney – The Compatibility of BigLaw and Innovative Lawyers (TGIR Ep.167)

A few weeks back, we talked with Norton Rose Fulbright’s Zack Barnes on how law firms can invest in their communities through local innovation hubs like Houston, Texas’ Ion District. We wanted to dive deeper into that law firm/local innovation idea, so Zack is back with us and introduced us to Joey Sanchez, Senior Director of Ecosystems at The Ion Houston. With his weekly “Cup of Joey” innovation gatherings, Sanchez says his responsibility is to “engineer serendipity” in the innovation community.

The Ion Houston is a lesson in “fail fast.” The original idea revolved around the bid to lure Amazon’s second headquarters. And despite being the fourth largest city in the United States, Houston didn’t even make the top 20 of Amazon’s list. What that told the innovators in Houston, along with the biggest backer of the project, Rice University, was that Houston needed to reevaluate itself and make a concerted effort to organize its innovative community.

The Ion is not just a beautiful reimagination of a 1930’s era Sears building. It is a 12 block district in the center of Houston that is looking to reimagine a city that has long been viewed as having a cowboy culture rooted in the fossil fuel industries. While the rest of the world may think of Austin as the hot area for innovation, Sanchez reminds us that Houston has the biggest potential for growth with its variety of industries like the Medical Center, NASA, the Port of Houston, the influx of alternative energy companies, and its large, diverse population.

The legal industry is also taking note of what is happening in the Ion District with firms like Baker Botts, Norton Rose, Hunton Andrews Kurth, and other law firms making a presence for themselves among the startups. Entrepreneurs are looking for protections for their intellectual property, reducing risks associated with being a new company, and for guidance through the legal and regulatory landscape. Having innovation districts in large cities like Houston are a prime spot for law firms to position themselves to help innovators within their local communities.

Links Mentioned:

The Ion Houston
The Ion District
Cup of Joey
Blue Tile Project
Texas Startup Manifesto

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Transcript

Continue Reading Engineering Serendipity with The Houston Ion’s Joey Sanchez (TGIR Ep. 165)

When three legal innovators gather together in their town of Houston, the topic drifts toward the interesting innovation and creativity hubs happening around the city. Both inside and outside of law firms. In a special “after-hours” episode of The Geek in Review, we talk with Norton Rose Fulbright US’ Head of Innovation, Zack Barnes. The conversation is a diverse as the city. We talk about the The Ion innovation epicenter and Zack’s interest in how these types of innovation hubs can use help from the law firms within the city to help guide entrepreneurs in the early stages. 
In addition to the conversation revolving around legal innovation and creativity, we also talk on Zack’s experiences with creating and writing patents as a start-up entrepreneur himself, and finding other start-ups to invest in for companies like Halliburton. One big difference between innovation within corporations and innovation within law firms is the story that the innovators need to tell. At corporations, it’s about establishing a viable product, where at law firms, the story is more around the value and the relationship enhancements to the clients.
Zack also describes how he went to college to be a mountain bike racer and how that love of speed expanded to a faster, but less bone breaking hobby of racing Corvettes. To top things off, we lubricate the discussion with some wonderful local Houston beers. Buckle up and grab your own favorite beverage as we talk all things innovation and happenings here in our favorite city of Houston. Let us know if you are ever in town and we can take you to one or more of the great innovation and brewing spots around town.

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Links mentioned:
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Transcript

Continue Reading The Geek in Review Ep. 159 – After-Hours with NRF’s Zack Barnes

With the influx of Venture Capital and overall interests in Contract Lifecycle Management (CLM), the rest of the legal industry is finally figuring out what InnoLaw‘s Lucy Bassli has known for years; contracts are sexy. We sit down with Lucy to discuss her second book, CLM Simplified: Efficient Contracting for Law Departments and the potential of making the contract process faster, better, easier, smarter, more efficient, operationalized, and automated is the concept that is so appealing. Lucy Bassli’s experience in-house with Microsoft helped launch her new career advising other in-house and outside counsel on legal operations, and how to really communicate with one another in ways to produce true innovation.

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Information Inspirations

The Debt Relief Clinic was named the 2022 recipient of the Louis M. Brown Award for Legal Access for its commitment to increasing legal services to low-income Tennesseans and reaching that goal through the innovative use of technology.

We talked about the Law Firm Antiracism Alliance back in August of 2020 (Ep. 83), well our guest, Skadden’s Brenna DeVaney along with Cravath’s Kiisha Morrow talk with Thomson Reuter’s Thomas Kim to catch us all up on the progress that LFAA member firms are doing in order to keep up the momentum we all felt after the summer of 2020.

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Email: geekinreviewpodcast@gmail.com.

Music: As always, the great music you hear on the podcast is from Jerry David DeCicca.

Transcript

Continue Reading The Geek in Review Ep. 148 – InnoLaw’s Lucy Bassli on the Sexiness of Contracts