On this episode we will talk with Jeff Marple, Director of Innovation, Corporate Legal at Liberty Mutual Insurance company. Plus, we have our monthly update on government action in legal information from AALL’s Director of Government Relations, Emily Feltren. So, it’s an action packed episode, so grab a drink of your choice and settle in for a good one.

 

15:13 – Jeff Marple, Director of Innovation, within Corporate Legal at Liberty Mutual discusses what it is like to be the innovations guru within a large corporate legal environment. The key is incremental change, lots of communications, having the customer in the room, and publicly executing poor performing processes or projects in the town square.

 

07:22 – Emily Feltren, Director of Government Relations at American Association of Law Libraries (AALL), gives us her monthly update on happenings in the legal information field in regards to government actions. AALL submitted an amici curiae brief in the recent PACER class action, National Veterans Legal Services Program et al v. United States of America, which is currently on appeal. AALL made the points that PACER Fees Harm Patron Access And Legal Research Instruction and that PACER Fees Impede Law Libraries’ Responsibility To Preserve Legal Materials.

There are a number of bills at the federal level focusing on opening up access to PACER. Is free access to PACER on the horizon? Seem that there are a number of politicians looking to do just that.  Continue Reading Podcast Episode 14 – Jeff Marple and the Art of Incremental Change; Plus “Free PACER”?

On the latest episode of The Geek In Review:

Laurent Wiesel, Founder and CEO of Justly, talks with us about leaving his BigLaw partnership to create a startup focused on litigation analytics. Wiesel discusses how he saw that there was a growing gap between what clients were asking on issues of pricing and process, and what law firms were able to deliver. Greg (@glambert) talks about his ability to post an actual written blog post this week about who is the customer.

Legal Startup CEO, Laurent Wiesel

Continue Reading Podcast Ep. 13 – Litigation Analytics with Laurent Wiesel of Justly

I live in an environment which there is a passion to drive innovation. We want to make things better, cheaper, faster, seamless, more intelligent, and a hundred other adjectives to support our goals. When I read an article this morning from Mark A. Cohen on Forbes’ website this morning, I felt like he was speaking my language. Cohen starts off by saying that one of the reasons law firms struggle with keeping pace with business innovation “is that there are too many lawyers involved in legal delivery and too few logistics, supply chain, and management experts, technologists, project managers, data analysts, and other professionals/paraprofessionals.”

Operations is where it’s at! Right? Just ask a group like CLOC. Operations is in the title for Pete’s sakes.

Then I saw Jeff Carr’s tweet regarding the article, and it got me thinking in a completely different direction. Continue Reading Law Firm Innovation: When the Client is Not the Customer

On this episode, we interview Alameda County Law Library Director, Mark Estes, and get his insights on how modern county law libraries support their communities, and how their communities support them.

Marlene and Greg were interviewed by Sharon Nelson and Jim Calloway for The Digital Edge Podcast.

Should vendors put out surveys which they directly sponsor and write? If they do, it might not pass the sniff test.

Marlene (@gebauerm) discusses the creepy ideas behind Augmented Eternity, as well as the proper methods behind YouTube apology videos.

Marlene is also speaking at the ARK Group Knowledge Management conference in New York, October 23rd-24th.

Greg (@glambert) recommends listening the CBC’s new podcast, Undercover: Escaping NXVIM, and the ideas behind a manipulation process called “Engineered Epiphanies.” Plus, why you shouldn’t name buildings after people who are still alive.

Transcript Continue Reading Podcast Episode 12 – Augmented Eternity, Engineered Epiphany, and Alameda

Marlene (@gebauerm) and Greg (@glambert) talk with Legal Rebel, Jae Um (@jaesunum), Founder & Executive Director at Six Parsecs, about her unique writing style (it involves the use of emojis), and her ideas behind her series on Legal Innovation Woes.
Greg breaks

down a conversation which amplified the idea of why it’s important to be seen as a driver for the firm’s bottom line, and how he deleted Facebook and twitters apps from his phone, as well as how didn’t melt while in Arizona over the weekend.

Marlene talks about CIVIL, a new cryptocurrency model helping to rebuild trust and integrity in journalism. Marlene also needs some suggestions on multi-player mobile games. Ones in which she can win.

Continue Reading Podcast Episode 11 – Jae Um on Legal Innovation, Emotions, and Emojis

This episode of The Geek In Review has it all. We talk with Kyle Doviken, Senior Director at Lex Machina about their legal analytics tool, and about Kyle’s passion for helping out in the Austin community through substantial Pro Bono efforts. (17:05)

Greg disturbs a recent third-time father, Noah Waisberg, CEO of Kira Systems to see how the acquisition of $50 million in minority funding will help Kira expand its reach into the legal market and, according to Waisberg, well beyond the legal market. (5:35)

We are adding a new (hopefully) installment of updates on government actions, public policy, and other actions affecting the legal information profession. Emily Feltren, Director of Government Relations at the American Association of Law Libraries fills us in on potential actions coming before the midterm elections, and AALL’s push to fill the Privacy and Civil Liberties Oversight Board. (11:10)

Continue Reading Podcast Episode 10 – Lex Machina on Analytics, Kira System’s $50M, and a Gov’t Update

Marlene (@gebauerm) and Greg (@glambert) talk with the University of Oklahoma School of Law’s Director of Technology Innovation, Kenton Brice. Kenton discusses how OU is leveraging the advances in technology to expand upon the university’s commitment to not only teach students how to think like a lawyer, but to also have a grasp of some of the skills needed to practice law efficiently.

Continue Reading Podcast Episode 9 – Getting Law Students Familiar with Legal Tech

On this episode of The Geek In Review, Marlene (@gebauerm) and Greg (@glambert) talk with long time friend and colleague Emily Rushing, Competitive Intelligence Director at Haynes and Boone in Dallas, Texas. In Emily’s decade at Haynes and Boone, she has implemented a stellar competitive intelligence process and has found a method of encouraging partners to share information and to build trust among throughout the firm. In addition to traditional CI tools, Emily has leveraged her firm’s CRM tool in ways that would make most of us in other firms envious.

Once again, Marlene and Greg get to record this week’s podcast together while Marlene is visiting Texas. Greg also “triple-dog dared” Marlene to reach out to one of their podcasting heroes, “Make Me Smart’s” Molly Wood while Marlene was in Austin. Continue Reading Podcast Episode 8 – Emily Rushing on CI, CRM, and Collaboration

On this episode of The Geek In Review, Tom O’Connor, Independent Litigation Technology Consultant, talks to us about his recent blog post, What in the Wide World of Sports is Going on at ILTA?
In addition to ILTA’s woes, Tom covers other issues regarding member associations, and how new entries into the legal vendor market are changing the vendor-customer relationship… and not for the better.

Continue Reading Podcast Episode 7 – Tom O’Connor Wonders What’s Going on at ILTA

If you’ve been reading this blog for more than a few years, you may have wondered what happened to Ryan. Until about a month ago, I had only written 2 or 3 posts in the last 2 and a half years.  If you check my work history on LinkedIn, you’ll see that my dearth of writing coincides with my departure from a large law firm and entry into the vendor space.

In a large firm I was busy, but I could focus on the things in front of me knowing that all the other business pieces were taken care of. In my free time, I could write on 3 Geeks regularly. In a startup/small tech company, everyone wears a lot of hats. I traveled a lot, I did marketing, business development, product testing, and I built solutions for clients. If I wrote, it was usually web content for the company, or thought pieces for publication. Writing for the blog was complicated, because I always felt compelled to write about my company’s products or solutions and I never wanted to take advantage of 3 Geeks to advertise. What changed in the last month, you ask?  Well, I quit my job. Continue Reading Introducing Sente