If you think about how most firms are focused 100% on the billable hour, and then you start thinking about what technology achieves … that ends up reducing billable hours, you immediately start to realize that there’s a big contradiction…. Unless you have an incentive structure that is consistent with the notion of efficiency and better, faster, cheaper, you’re not going to get adoption. Everyone’s going to run in the opposite direction of that tool.” – Sanjay Kamlani
Last Thursday, a group of some 400 legal knowledge management professionals came together for the Strategic Knowledge & Innovation Legal Leaders Summit (SKILLS) conference. Oz Benamram asked me to pull together a 20 minute recap of all of the presentations that day, and share it with the 3 Geeks’ readers. So, here’s about a 20 minute recap of the 20 presentations for that day. Enjoy!!
Jason Barnwell – Keynote
There are two things that most of us know about Jason. First, he thinks there is always opportunities for improvement. Whether that is for himself, his team at Microsoft, and especially for law firms looking to better service their clients. His takeaway quote for me was when Kay Kim asked him what are law firms doing right and what are they doing wrong?
So the biggest challenge I see is, is structural, and as much as the business model works pretty well for about right now. But it doesn’t necessarily work great for where we’re going.
The other thing that we know about Jason is that if you are presenting on innovation in a law firm, he’s going to ask you specifically “is what you are doing benefitting the law firm only, or does it benefit the client?” So, expect to answer that question… at a minimum to yourself, even if Jason isn’t in the room.
Digital Transformation – Shark-TED-Talk-Tank (Part 1)
I loved all three sessions of our Shark-Ted-Talk-Tank presentations. We were just missing the three billionaires, and the large red carpet. But, the content was all there.
Continue Reading SKILLS 2022 – Recap
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I had the opportunity to speak at the CodeX, FutureLaw Conference at Stanford Law School last week. Its my second time attending, and I continue to be impressed with the diversity of topics, professions and people who participate. One of the presentations to catch my attention was conducted by Professor Daniel Linna, from Michigan State University. Professor Linna is the Director of LegalRnD, the Center for Legal Services Innovation, and gave a presentation showcasing an index he has developed to measure legal innovation in law firms and universities. The measurement of innovation adoption is challenging. Casey Flaherty established test criteria to grade lawyer’s mastery of technology, and Jeff Ward at Duke Law has spoken at the AALL conference about innovation levels students reach as they progress in law school. I think even Professor Linna will be the first to say his index is version 1.0, and there is much room for further development (OK, he did say that actually), but the point is all these people are trying to tackle the measurement and data presentation challenge.
Continue Reading Is Measuring Legal Innovation Adoption a Thing Now?