Dr. Caitlin Handron

When Ropes & Gray launched their R&G Insights Lab consulting arm, one of their goals was to create a dynamic legal team with specialized expertise in analytics, behavioral science, and strategic consulting. Dr. Caitlin Handron completes the behavior science part of that mission, and she talks with us about how that expertise helps guide clients on issues of risk and compliance, DEI goals, and cultural assessments. Dr. Handron’s experience at Stanford University’s SPARQ “Do Tank” prepared her for applying behavioral science to the real world of the corporate environment and put those scientific techniques into practice. While it may seem strange for a law firm to apply these types of scientific principles to the advising of clients, Dr. Handron mentions that the legal environment is really not much different from the rest of the world… as much as we lawyers would like to think we are.

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Information Inspirations
In a recent Bloomberg Law article, former TGIR guest, Olga Mack discusses no-code and low-code processes will be the key to automating tasks, and that a recent Gartner report pointed out that these processes will help reduce legal tasks in in-house legal departments by 50% in just a few years.
Ryan Steadman writes that the rising costs of mental fatigue us costing us dearly at law firms, and that technology is both a solution and a problem.
The Artificial Lawyer took a look at Wilson Sonsini’s Build-A-Bot program and how Summer Associates are required to design bots to improve their processes by using tools like Contract Mill and Documate.
The prosecutors in the Rudy Guiliani case have once again shown that redaction only works when you actually properly use the redaction software. Otherwise, you end up with embarrassing details uncovered on CNN.
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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca.
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Continue Reading The Geek in Review Ep. 119 – Law and Cultural Psychology with R&G Insights Lab’s Dr. Caitlin Handron

As much as we complain about the PACER federal dockets, it pales in comparison to most of the state court docket systems when it comes to tracking and searching cases at the state and local levels. Josh Blandi, the co-founder, and CEO of Unicourt is leveraging APIs and normalizing court data across multiple state and local courts to help clean up the data and make searching and tracking better. Josh joins us to discuss how they are gathering the information, the roadblocks that state courts and the private companies they contract with throw up to restrict data, and some new advancements in Unicourt’s APIs that link multiple pieces of data to allow for better analytics. We also discuss the collaboration between companies like Justia, Fastcase, and others to pool their resources and reduce the overall costs of accessing the very expensive data that courts produce. One other side project Josh is doing with Public.Resources’ Carl Malamud is the Code Improvement Commission GitHub where they are posting the state statutes for Georgia, Tennessee, and other states for anyone to download and use without any copyright or licensing restrictions.

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Information Inspiration

Rocket Lawyer just announced that they will be testing the sandbox of non-lawyer ownership in Arizona. Rocket Lawyer already established such an operation in the UK and in Utah, and they and eight other companies have applied to the Arizona Supreme Court for their approval to start operations there with the goal of providing legal services for less than the price of hiring an attorney. Eyes are moving over to California now to see if they are the next state to create a sandbox for companies to provide alternative legal services.

The legal job market is hot! Leopard Solutions released a report showing that there are almost 8,300 open and available attorney jobs in the 1,000+ law firms they are tracking. Recruiters are overloaded with opportunities, so if you have a decent practice, expect some calls. We speculate that the same is going on for many of the law firm support positions. There’s going to be a lot of movement over the next year.

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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca. 
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Continue Reading The Geek in Review Ep. 118 – Unicourt’s Josh Blandi on Improving Access to Federal, State, and Local Court Data

To modify the quote from Field of Dreams, “ask for it, and they will come” applies to this week’s show as we mentioned the Bloomberg Law Diversity, Equity, and Inclusion (DEI) Framework survey a few weeks ago and suggested that they come on the show and talk more about it. Molly Huie from Bloomberg Law is running the survey and joins us this week to talk about what the mission of the survey is, and how it differs and supplements other surveys and certifications currently in the industry. The DEI Framework is Bloomberg’s effort at creating a benchmark for DEI results in the legal industry. With corporations asking law firms for their diversity statistics, the DEI Framework may work as a common metric between firms and clients. Huie discusses the nearly two-year process of pulling the survey together, their efforts to work with other DEI partners in the legal industry, and the process of how to score firms who submit data. While getting diversity statistics may be a challenge, Huie thinks that the DEI Framework will get firms to start collecting the data and measuring their success. Firms can use the contact form to request access to submit their data. The survey is open until the end of August.

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Information Inspirations

Dechert is collaborating with Silicon Valley design firm Ideo to create a human-centered design approach for their new innovation program. With around 100 hours of training and projects lined up for the initial 40 participants, Dechert is looking for “real-life or business challenges” to solve.

The Utah Supreme Court expanded its regulatory sandbox to include legal advice on medical debt advice given by non-lawyers.

What happens when you combine a collection of mini-hackathons and the concepts of eSports gaming? You come up with something that NYU Law Professor Houman Shadab calls the No-Code Sports League.

Michigan Legal Help is assisting in Access to Justice issues through DIY tool kits arranged by Michigan counties.

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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca. 
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Continue Reading The Geek in Review Ep. 117 – Molly Huie on Bloomberg Law’s New DEI Framework

This week’s guest is Jennifer Leonard, Chief Innovation Officer at The University of Pennsylvania Carey Law School and the Executive Director of the Future of the Profession Initiative (FPI) at Penn Law. Jennifer joins us to talk about her work with FPI, the record $125M donation to Penn Law from the W.P. Carey Foundation, and the amazing Board of Advisors and people behind FPI. The multidisciplinary approach that FPI takes toward shaping the future of the practice brings together the wealth of schools there at Penn, including the Wharton School, Penn Engineering, the School of Nursing, and more. This approach fits Penn’s founder, Benjamin Franklin’s “entire notion of what education should be is deeply interdisciplinary” and it bridges the ideas of different industries in a way that overcomes some self-limitations that the legal industry places upon itself.

The Future of the Profession Initiative allows for creative approaches to how we educate our lawyers, and how we envision what the profession looks like in ten years with events such as the Law 2030 Conference, and the Future of Racial Equality webinar. One of the most unique projects coming out of Penn Law and FPI is the Five-Year Out Academy which brings back Penn Law alumni at their five-year post-graduation mark and helps these grads navigate the next phase of their career.

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Information Inspirations

There are big data, and there are small data, and there is storytelling. The trick is understanding how to leverage all three. The upcoming webinar on “Storytelling: How to bridge the gap between small and big data” looks to explain exactly how to do that.

Sara Lin, a former guest on the podcast, points out that Data Science and Library Science are partners when it comes to ways of working smarter with information. Her article, “10 ways Data science can help Librarians“ in AALL Spectrum, checks off the reason librarians need to develop data science skills.

Non-Fungible Tokens (NFT) are a big deal these days. K&L Gates decided to put out a client alert explaining NFTs and then minted that article into its own NFT.

In-house legal departments are demanding that tech companies start recruiting talent who have firsthand knowledge of the problems facing their departments. With companies like Deloitte hiring people like Bob Taylor, it seems that some are getting the message.

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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca. 
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Continue Reading The Geek in Review Ep. 116 – Jennifer Leonard of Penn Law’s Future of the Profession Initiative

Nicole Bradick, Founder and CEO of Theory and Principle, along with Ryan McClead, Principle at Sente Advisors, join us to talk about their collaborative product Map Engine. Map Engine is an easy-to-use, but powerful data visualization tool that allows law firms to quickly and easily turn their multi-jurisdictional data into beautiful, shareable maps. Instead of the common approach of placing data in flat documents like PDFs, Map Engine allows the firms to tell the story embedded in some or all of the data and allows for the maps to enhance the consumer’s experience through the interactive interface.
Along the way, we also discuss Nicole and Ryan’s individual experiences in launching a startup (without breaking the bank or eating only ramen.)

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Information Inspirations
Bloomberg Law is developing a Diversity, Equity, & Inclusion (DEI) Framework to measure how law firms are meeting and/or surpassing DEI metrics which Bloomberg is developing with experts across the industry.
Steve Embry breaks down some of the problems AmLaw firms will eventually face if they keep moving more partners into non-equity roles, and keep the “old boy’s network” going on in the equity ranks.
The Association of Legal Administrators released a new white paper on “Remote Working as an Effective Recruitment and Retention Tool for Law Firms Post-COVID-19. [PDF]” The firms that remain flexible on remote working options will benefit over those competitors that demand that all work be done in the office.
Clients love multidisciplinary teams (MTD), but it seems that law firms only have a very narrow definition of what that means. Spoiler: only lawyers should make up the MTD.
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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca. 
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Continue Reading The Geek in Review Ep. 115 – Nicole Bradick and Ryan McClead on the Launch of Map Engine and Life as a Startup Founder

We hope that you like your Geek in Review with a little extra geekiness this week because we dive in with CaseText’s Chief Product Officer Pablo Arredondo on their innovative search tool, WeSearch.  This completely unique method of indexing texts into what Arredondo calls a “sublimely complex, 768-dimensional vector space”  creates a truly beautiful, and useful method of searching not just the words in the documents, but the concepts and meanings of those documents. Unlike the Artificial Intelligence tools many of us in the legal industry currently use, there’s no need to spend weeks or months training the system to understand the documents. The Neural Net techniques developed by the likes of Jacob Devlin, Google Researcher, and BERT author, allows the system to train itself, and the folks at CaseText have turned it loose to learn American case law.

While this new method of research opens many potential usages (and we brainstorm a few in the interview), but it also opens up some issues that aren’t unique to the legal industry, but are common in this industry. Issues such as acceptance of cloud-based utilities, what can and what cannot be accessed by the neural net tool, and perhaps the biggest issue we discuss, and that is the black box issue. Traditionally, when vendors provide search tools with AI and Natural Language Processing (NLP), there are Intellectual Property issues of the “Black Box” of the tool. While the methodology of how the system works is known by the vendor, just like the formula for Coke, it isn’t something they are willing to share. When it comes to this tool, the neural net and vectors work in ways that can be explained on a basic level, but after the system is trained, it begins functioning in a way that can’t be explained. This will be an issue that law librarians and academics may need to dive into in the not-so-distant future.

The WeSearch tool is available to test out. Let us know what you think.

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Information Inspirations

We’d all like to know what “The Future of the Law Firm Office” is going to be after we begin entering a post-pandemic workplace. Texas Lawbook’s Brooks Igo is hosting an upcoming webinar on May 11th which tackles that very topic.

Jae Um gives us ten questions we need to ask ourselves on how resilient our law firms are as we come out of COVID. Resiliency was a key factor in 2008, and it will be in 2021 as well.

Law firms might be different than corporations, but our clients have a Customer Experience (CX) with us whether we think about it or not. In a new podcast launched by Accenture called Built for Change, the inaugural episode discusses the importance of CX, and how some companies have successfully pivoted how their customers interact with them, and make that experience better.

Law firms have an issue with the “NONs”… only this time it is non-equity partners.

 

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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca.
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Continue Reading The Geek in Review Ep. 114: Pablo Arredondo on CaseText’s New WeSearch Tool and How the Neural Net Is Making Its Way Into Legal Information

After 25 years at Liberty Mutual, Bob Taylor began his new adventure in legal services when he joined Deloitte’s Legal Business Services (LBS) as the Managing Director a few weeks ago. His in-house experience and desire to help create innovative and creative ways of providing legal business services make him a perfect fit to join his new colleagues, Valerie Dickerson, Legal Business Services Partner at Deloitte Tax LLP in Washington, DC, and Mark Ross, Principal at Deloitte Legal Business Services in Los Angeles.
We discuss Bob’s move over to Deloitte, along with the holistic approach LBS is taking with understanding its client’s entire business, and providing multiple services where the overall service is greater than the individual sum of its parts. We also ask each of them to look into their crystal balls and project how they see the Big Four Professional Services, like Deloitte, changing the legal environment over the next decade.

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Information Inspirations
Our friend Kristin Hodgins asked a very interesting question on Twitter about how to start a start-up when you’re not wealthy or have a partner to rely upon.
You don’t have to be a young lawyer to enjoy the insights of young lawyers. The ABA Young Lawyer Division launched its new Young Lawyer Rising Podcast this week and the first two episodes cover Civility and being a young lawyer in the era of COVID.
We all know there’s some hype around big tech, AI, and ethics. Well, MIT Tech Review gives us “50-ish words you can use to show you care without incriminating yourself.”
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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca.
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Continue Reading The Geek in Review Ep 113 – Bob Taylor, Valerie Dickerson, and Mark Ross on Deloitte Legal Business Services

Last night (April 13th, 2021) I had the privilege of being on the “stage” for a Clubhouse discussion around the Billable Hour. Is it alive and well? Yes. It is COVID resistant. Is it ever going to change?  Hopefully! What do in house counsel think about the billable hour? Some hate it, some love it.

The Billable Hour, is it the industry’s friend or foe?

When I was asked what the Billable Hour meant to me, I suggested that the Billable Hour is the scapegoat for everything that is wrong with the legal industry.  It’s an old model that has not moved with the times, it’s a perpetual cycle of gloom.  But it’s comfortable, its working (mostly) and a paradigm we all understand.  And I have purposefully chosen to capitalize the term  here, as I feel like in this industry the Billable Hour has earned a proper noun moniker.

Unpacking the long-established Billable Hour is messy and complicated. Some of the discussion points last night were around the cost of law schools, the pedigree of firms vs the pedigree of GCs, CEOs or other buyers of legal services, the impact of the billable hour on associate wellness and the impact of the billable hour on bias when staffing files.  We also heard from in house counsel who preferred the billable hour because it was a metric that could be tracked and traced and accounted for – data runs the world.

I am probably breaking every Clubhouse rule by sharing the conversation and I sort of feel like I should channel my inner Toby Brown when writing this post which is all about practice efficiency and the current or changing business models for buying legal services. Value came up a lot – there was much mention of how to create and assign value to legal work, how to quantify the value of legal services both bespoke, bet the company work and regularly daily legal assistance. I think once we crack the code on value – and have an agreed upon metric that we can counterbalance against Billable Hour, currently the  only quantifiable data point, then we will be in a better place to review the Billable Hour and all that it represents. That is, in part what the Legal Value Network is trying to help the industry create. And it’s necessary because we know the current models are flawed – hence the rise of the ALSPs, the non-partner track associate and the various law firm in-sourced or captive ALSP divisions.  The markets are changing we see elements in all parts of the workflow.

We ended the discussion by thinking about how we foresee people reflecting on the Billable Hour 20 years from now….on some level you hope it will be gone and on another level it’s a part of the fabric of industry.  I think it will change, I think there will always be engagements that are billed hourly but that the notion of the Billable Hour as the defacto business model and basis for compensation, targets, credit attribution will evolve.  A year ago, Cloud computing was still dubious in the legal industry and working 100% remotely was unheard of, but a global pandemic changed that. Today we see both cloud adoption and a real shift in the mindset around remote working. I think this is just the beginning of a cultural shift within the industry one that is a long time coming. I hope in 20-30 years that if we are still talking about the Billable Hour we’ll be talking about its real evolution and how while it was a difficult transition, we got through to the other side and the industry is better for it.

Over the past year, many of us have said “I guess all law firms are virtual law firms now.” While that may technically be true, there are many firms whose business model is based on being a virtual firm. Dan Packel from The American Lawyer gives us a primer on Distributed Law Firms like Fisher Broyles, Ramon, Taylor English and Duma, and Culhane Meadows and how they operate without a physical environment. While many of these firms may fly below the radar for many biglaw firms, distributed firms like Fisher Broyles may be poised to break into the AmLaw 200. And if that happens, and it might happen this year, many big firms will start to take notice.

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Information Inspirations

While we don’t want you to replace us as your favorite podcast, we do think that Stephen Poor’s new podcast from Seyfarth, Pioneer and Pathfinders, provides some good sit-down discussions with legal innovators like Dr. Heidi Gardner, Dan Linna, Nicole Bradick, and more to come. Go check it out.

There are only eleven states now which do not require lawyers to have a competence level when it comes to legal technology. California is the latest to make such a requirement.

Our fellow geek, Casey Flaherty is the last of the Baker McKenzie dream team to finally leave Baker and go back into the legal innovation consulting world. Casey is now the Chief Strategy Officer at LexFusion and is bringing his talent back into the open legal market to help legal departments and law firms implement technology to improve overall legal processes.

The Good, the Bad, and the Ugly brings us a new blockchain sheriff in Texas. The Texas Blockchain Council is a nonprofit trade association with the objective to make Texas the center of the universe for blockchain technology.

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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca.
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Continue Reading The Geek in Review Ep. 112 – Dan Packel on the Rise of Distributed Law Firms

For those who went to law school, do you remember that class we all took on creativity in the legal work environment? No? We don’t remember it either. That’s why Adam Tsao decided to write The Creativity Playbook for Lawyers: Strategies for the Business of Legal Practice. Adam sits down with us and discusses how he integrated creativity into his own legal education at Penn Law School, as well as his legal work at Skadden and Covington before starting his own business, At Philosophy. He stresses that creativity is a vital process in a person’s legal career, and why we each need our own playbook to help us build creative processes into our professional activities. Adam also co-hosts a non-legal podcast on creativity called Double Agent.

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Information Inspirations

Baseball season is upon us. If you are a fan, you most likely have a favorite team. Darren Siegle from Specops Software reminds us that it is okay to root for the home team, just don’t use them as your password.

While law librarians can take a joke as much as the next profession (maybe even more), a recent American Lawyer article that runs comparisons between lawyer’s spouses, kids, and pets to secretaries and law librarians didn’t land well with Greg. Legal reporters seem to lack an understanding of what amazing benefits law librarians brought to their firms during COVID. We take the time to educate them.

It seems that the law firm librarians aren’t the only ones taking a hit from the press. The latest US News Law School rankings admitted to some flaws in its initial numbers for this year in how it measured law library metrics. In a portion of the ranking that only made up .25%, the change in the statistics caused nine schools to have their rankings altered.

While officially, Womens’ History Month came to a close yesterday, it’s always a good time to honor women in the legal industry, and we bring you a couple of good podcasts that do just that.

 

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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca.
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Continue Reading The Geek in Review Ep. 111 – Adam Tsao and The Creativity Playbook for Lawyers