For many of us that use the many products of the Thomson Reuters Legal stable, we can thank TR Legal’s Chief Scientist and head of R&D for many of the great features that make our research results better. Sadly, that giant of the industry died suddenly this morning at the age of 62. The announcement

“‘Is it making all of us uncomfortable? Yes. Especially when you start to move away from the more routine sort of work,’ says Toby Brown, the director of pricing at Vinson & Elkins LLP.”

Pricing Tactic Spooks Lawyers

Companies Use of Reverse Auctions to Negotiate Legal Services Is Accelerating

Read more: http://online.wsj.com/article/SB10001424053111904292504576482243557793536.html#ixzz1TsgujGyd

Recently I attended a presentation where a client in the legal space gave his critique on how the services he purchased were priced. He had obviously thought this issue through and outlined a litany of complaints with how the services are priced and billed.
The list included:
  • Confusing bills – With so many rates and

Michael Saint-Onge and I had the pleasure of waking everyone up at the AALL conference last week with our 8:45 AM presentation on technology tools used in law firm libraries. Although not everything we’ve listed has practical use in the law firm library setting, we thought we’d have a little fun with running through a

For a project I’m working on, I asked a number of county law librarians to share their mission statements with me in order to see how individual law libraries view their services for the community they serve. In addition to the mission statements that were sent to me, I also attempted to go through a

Ron Freidmann recently posted a question about why lawyers and their clients avoid defining customer service. I posted a comment about ‘fear of accountability’ which got me thinking about why lawyers avoid accountability.
Too many times I have seen good, great and excellent ideas die at law firms based on the fact that they would


A new conundrum past my plate today.

Do you place an apostrophe to create a possessive after a trademarked name?
I’m sure a few of you are thinking, “who the heck gives a crud about this kind of stuff?”
This is one of the few instances when intellectual property attorneys and marketers share common ground.