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This week we talk with Factor’s Ed Sohn and Michael Callier on the consulting for in-house legal teams through what they describe as New Law companies. New Law is who corporate legal counsel reach out to in order to streamline their operations and find ways of integrating themselves into the overall mission of the corporation, rather than just the department which mitigates legal and business risks. Sohn and Callier stress that New Law companies are not a threat to established law firms, but rather a partner who can help firms differentiate themselves from their peers by allowing for the consultation to clients for alternative legal strategies.
Ed Sohn on Barriers to Adoption in Law
Process adoption, or its failure oftentimes rests with people. It actually rests with social learning. it actually rests with how do you celebrate and story tell and create a culture that’s conducive to the adoption of technology and innovation. 
Michael Callier on Change Management in the Legal Industry
To be honest, it’s not that people fear change, it’s that people fear the loss associated with change. We change every day. We change clothes. We eat different things. We go to different places that we’ve never been before. So it’s not it’s not fear of change, it’s fear of the loss associated with change. And so in particular, with the legal industry.

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Information Inspirations
Jean O’Grady helps bring Thomson Reuters’ abandonment of 24/7 Research Attorney Help Desk from her Dewey B. Strategic Blog, as well as her discussion on Bob Ambrogi’s Legal Journalists Roundtable.
Mergers are hot!
Contact Us
Twitter: @gebauerm or @glambert.
Voicemail: 713-487-7270
Email: geekinreviewpodcast@gmail.com.
Music: As always, the great music you hear on the podcast is from Jerry David DeCicca.
Transcript 

Continue Reading The Geek in Review Ep. 143 – Factor’s Ed Sohn and Michael Callier on Leading through New Law

While technology is part of innovation, technology alone is not innovation. We brought in three guests this week to talk about what they are doing to innovate in the area of process improvement and give us some examples of some of the projects they are working on.
There is a methodology when it comes to how law firms handle process improvement. O’Neil’s process starts with communicating with the attorney and staff teams to determine what pain points they have and evaluate the current workflow. Sometimes it is as simple as tweaking the processes that already exist by adding or removing steps in the workflow, or by adding or removing the number of people involved. Sometimes it means reaching out to Alana and Jack to see how a technology tool like HighQ can improve the overall workflow through automation and improvements in communications and clearly defining and assigning steps in the overall process.
The firm’s clients are also involved in the process improvement design as well. Carson and Godsey mentioned that including clients in the overall process enables them to define what they need, and makes the law firm/client relationship stickier so that the clients really feel like a part of the firm’s efforts toward process improvement and creating a better value for the client.
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Contact Us
Twitter: @gebauerm or @glambert.
Voicemail: 713-487-7270
Email: geekinreviewpodcast@gmail.com.
As always, the great music you hear on the podcast is from Jerry David DeCicca who has a new album coming out in October!
Transcript

Continue Reading The Geek in Review Ep. 129 – Zen and the Art of Process Improvement – Tiffany O’Neil, Alana Carson, and Jack Godsey

I am writing this blog post on the plane as I fly back to Toronto from Halifax, having just spent the last three days at the CALL/ACBD annual conference. The conference was fantastic, highlights for me included an opening session with Jordan Furlong who suggested we are entering an era of Legal Intelligence – a topic near and dear to my heart, a stellar lunch keynote from Janet Maybee on the wrongful conviction of Pilot Francis Mackey in respect to the 1917 Halifax explosion, and of course a meet up with fellow 3 Geeks blogger Greg Lambert. I think my colleagues from Thomson Reuters Canada showed him just how the vendor client relationship can actually be quite strong and positive.  But all of that pales in comparison to the many great one-on-one conversations that I was able to have with people about the state of the industry, the position of law librarianship, the influence of legal tech – AI, Machine Learning, predictive analytics and what the (very exciting) future holds for all of us.
Continue Reading Bored Walk and Profit Place

Image [cc] Vyperx1

We very often hear from bloggers on this site regarding the struggles associated with change and innovation.  Fear of failure, lack of inertia, protecting territories—all seem to be stumbling blocks that many firms face when initiating change.  It seems, however, some organizations have found a way to successfully encourage and nurture new ideas…

Image [cc] billychic

Usually, I ignore unsolicited emails that rant about a vendor or association or how I could benefit from having a real editor review my posts before hitting “submit.” Every once in a while, however, I do get some gems, and this weekend I got one I wanted to share with you. The…