The Geek in Review Ep. 86 – Using Data to Really Know Your Clients and Predict Their Needs – David Kamien
Information Inspirations
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The Culturally Disruptive Possibility of CI
The past week I had the pleasure of presenting at the 13th Annual Ark Conference Competitive Intelligence in the Modern Law Firm. I am totally blown away that this one day conference is in its 13th year and still going strong. The quality of the presentations was outstanding. There were new and…
Data Doesn’t Make Decisions
I was recently approached by the ARK Group to write a chapter for their forthcoming book about How Intelligence Functions within Law Firms Can and Should Support One Another. For years, and most recently in a series of ILTA webinars on CI, I have been advocating for collaborative intelligence. I may have even blogged about it here once or twice too. While writing my chapter, with the same title as this post, I was able to articulate a few concepts that I thought were worth sharing and reiterating, even if they all seem obvious.
Data Doesn’t Make Decisions it seems obvious, but I think in all the AI, RoboLawyer hype we need to be reminded. People are still central to decision making, data in its various forms and all the ranges of analysis from SWOT (simple) to AI algorithms (complex) still does require human intelligence and interaction to get at the nuance and understand sometimes complex emotional context.
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