Earlier this week, I had the honour of attending the SLA (Special Library Association – for the non-librarian 3 Geeks crowd) Annual Conference in Chicago.  As one of the competitive intelligence guest Geeks, it should come as no surprise that I mostly spent my time at the CI Division sessions.  Each CI session was was

Competitive Intelligence in law firms happens.  I know it does because for almost ten years, I have been doing it. And still, it seems CI in law firms is a mystery, an enigma to those in the legal community as much as in the CI community.  I am writing this post as I fly home

I’ve had a number of conversations over the past couple of years about the information that lawyers place on their LinkedIn pages versus there law firm attorney profile pages. As someone that prides themselves on the ability to uncover good information on people, I’ve come to appreciate the information found on LinkedIn. Many times there

Some good friends of mine sent me a link to an interesting blog post about Competitive Intelligence (CI). The post, written by Eric Garland, is a fascinating interpretation of not only the process of CI but the way CI is received by the decision makers. The author seems frustrated that the intelligence and analysis

Back in August, some of you may remember I blogged about the power of news aggregators, asking the question, How Do We Make Them Read? Since that time, I have been watching new aggregators come on to the scene, new products being offered, new interfaces introduced, new pricing models worked out and all the

In the last several years, Know Your Customer or Know Your Client (KYC) legislation has come to the forefront. Professional service firms everywhere write about KYC rules, and law firms themselves are creating new processes and procedures for dealing with the KYC rules. Every time I see an email circulate in our firm about KYC