[Guest Post by Elaine Egan]
For decades technology has been an enabler for Knowledge Management.  Industries have surrendered to the pressure of a technology solution that doesn’t factor in the real human element of organized information, defined terms and evaluation that lead to actionable knowledge.  The founding principles of knowledge management are that unique information held

Tips for Delivering CI via Email

Social media advocates predict the end of email but, while it is always interesting to consider new, improved ways to disseminate intelligence, most law firms are not likely to drop email any time soon.

Scenario: A litigation partner is leaving for a lunch with a target client and needs

It has been almost a month since my trip to Philly for the 2011 annual SLA conference and INFO-EXPO. Over the course of the month, I have been thinking about what lessons I learned, and what I took away from the conference, and after letting it all stew, I am ready to share my

I knew this morning that I felt a blog post coming on… (it’s a little like a cold with less sneezing)

Does everybody know this trick? Maybe I’m the last one to figure it out…either way, it’s a good one! I didn’t want to pick on anyone so I’ve redacted this, hope it still makes

[Guest Blogger Emily Rushing]
I made a (very) quick stop through a record heat wave in New York for a short CI conference presented by the Ark Group. (For y’all Yankees, when a Texan says it’s too hot…it’s really too hot.)
A link to the conference agenda can be found here (PDF).  My notes

I totally missed the opportunity to chime in this week’s Elephant Post and rather than comment on everyone else’s comments, I thought – What would Greg do? The answer is axiomatic – blog about it. And so I am. From a competitive intelligence perspective, I hope legal directories never die, in print or online. But

Tell me if you’ve heard this (true) story before… A Partner calls up the Marketing team and says that he is going to be attending a conference this weekend and wants to get some background information on a small group of General Counsels (GC’s) that will be attending. Immediately, Marketing calls the library and asks

We have some interesting contributions this week on what the legal industry needs more of right now. I was a little disappointed that my friend Emily didn’t follow through on her dibs on “cowbell” – just because I really wanted her to say something like “The legal industry’s got a fever and the only prescription is more

Every once in a while, we like to lob a softball out for everyone to answer. Of course, if you hate what you do, then I guess this wouldn’t really be a softball question for you (good luck on the job search when the economy rebounds, though!) For the rest of us, there are just