When I graduated from high school, I knew three languages. I was fluent in two and had a fairly good working knowledge of the third. Today, my second and third languages are a bit rusty but I can get by when spoken to or making an inquiry. Yet, I feel compelled to learn another bunch
Law Librarians + Legal Marketing = Successful Client Service
Last week the Twitterverse and other content spaces were abuzz (or atweet?), with commentary on the story from Bloomberg Law on how Law Firm Librarians Feel Underused and Underpaid. Many in the sector agreed or felt that it was a wake up call of some kind. The article was based on a survey compiled
Welcome to Toronto!
In the last two weeks, the MLB’s Toronto Blue Jays have made trades and acquisitions from all over the U.S. The team is on fire, the Rogers Centre is selling to its 45,000 person capacity and there is a winning energy in the air. But the Blue Jays, their fans, and their latest string of
Google Loogle
In his post the “Great Google Debate“, Mark Gediman suggested I was wise to not touch the debate on Google, and while I am happy to take the compliment, it also makes me wonder if somewhere down the road we (and by we, I mean those industry insiders, you know who you are)
C Is For….
When I started in law firm competitive intelligence (CI),
there were few of us doing it and making any headway at the time. Over time, lots of people have tried to do
legal CI, Librarians, marketing folks, even seasoned CI professionals from
other industries have tried their hand at it, but eventually walked away. There
Movin' On Up!
To Be CI or Do CI – That is the Question
On December 23rd, Arun
Jethmalani, Founder & Managing Director at ValueNotes Database Pvt. Ltd. in India, published an article to LinkedIn
entitled 5
Debates about Competitive Intelligence that will never be resolved. The article essentially lays out five of the
canonical questions that are a constant dialogue in the CI community. I won’t
share
CanLII Connects – A Canadian Content Success Story in the Making
It is not often that my role in the world as the Canadian Geek Add-On enables me to write about things happening in the Legal Research world up here, north of the border. But today, I have the honour and privilege to share with all 3 Geeks Readers, who share my interest in technology, law
Let CI Be Your Guide
Someone asked me recently why I think more and more law firms are creating CI roles or increasing their CI capacity, encouraging their BD and Library staff to work more closely so forth. I didn’t really have a good answer on the spot, “cause it makes good business sense, or because market competition and consolidation
An Open Letter to Sales People
In the last several weeks, I have been called, emailed or otherwise pitched to by a variety of solutions providers. I have to tell you despite having a great memory, I can’t remember a single company name nor what any of the companies who wanted my firm’s money do. The reason I can’t recall any