[Guest Blogger – Ryan McClead


I have seen the future and there is no IT. Oh, there will be people called IT personnel and there will be external IT corporations, but the corporate IT operations and development departments as we know them today, will cease to exist…and soon. A few wise souls may realize

Recently, I presented at the Ark Group’s KM conference on using KM to advance the AFA game for law firms. Greg has previously posted on his reaction to KM based on the conference, and here I share mine. For my presentation I put together a case study from an actual exercise in building a

Without sharing, what is knowledge?  As parents we work hard to share our life experiences with our kids.  Why is the work environment so different?  
I have said for years that the term Knowledge Management is so misunderstood that it does more harm than good.  I strongly believe there is a place for knowledge

A recent post from Eric Elfman got me thinking about the ROI of process improvements versus project management for lawyers. Much attention is being given to legal project management (LPM) these days as the savior for attaining efficiency in a legal practice.
Eric’s point is that process improvement will bring more value to lawyers. In

I reviewed Fulbright’s Litigation Trends Survey Report for Alternative Fee Arrangement (AFA) findings and came up with the following analysis.
It’s clear from the Report that clients have a significant focus on reducing legal costs. It is also apparent that the focus on reducing costs will not be decreasing any time soon and is expanding