Its a great time to be a marketer and an English major . . .
Check out this fascinating video about technology and its impact on the world.
Its a great time to be a marketer and an English major . . .
Check out this fascinating video about technology and its impact on the world.
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I’ve been hearing some rumblings about the Adobe AIR product, and its ability to make web products work in a desktop environment.
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TIP: Whatever You Do, Don’t Offer Online Collaboration
There is a lot of good information out there about using technology to collaborate directly with clients.
The Lawyer’s Guide to Collaboration Tools and Technology: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell Don’t read it. It might give you ideas about offering…
TIP: Under No Circumstances Personalize Anything for the Client One of the best ways to annoy your client is to remind them that they are just one of the cogs of your great legal empire. Taking the time to personalize a communication and making the client feel that they are important to you, is just…
TIP: Use Technology to Deliver Boring Stuff
A classic, annoying favorite of ours is building PowerPoint presentations with tons of text in small font on each slide. Don’t bother utilizing graphics, videos and other visually appealing tools. The only thing that makes this approach better is if you read the text to them. An annoying…
TIP: Make It Complicated for the Client (the more difficult, the more satisfying) The more technologically advanced you make your web site, the more your clients will see you for the technology wizard that you are. One of the best ways to annoy your clients is to assume that they are all using Internet Explorer…
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TIP: Share Useless ContentA lawyer once said: “It is better to keep one’s mouth shut and be thought a fool than to open it and resolve all doubt.” Following Abe Lincoln’s advice, send clients e-mail announcements on major changes regarding a government regulation, but only send the title of the regulation and a link to…
Greg and I put together a fun article on how to annoy clients with technology. It was on track to be published, but at the 11th hour was rejected. Apparently our writing style lacks a certain diplomacy. But then we had our “duh” moment and wonder why the heck we were trying to publish something…