A few weeks ago I wrote a post attempting to define KM. It was simplistic and possibly naïve, but you have to start somewhere. Since then, I’ve come to realize that beyond a conceptual understanding of KM, you shouldn’t waste too much time trying to define it. The search for a single definition that

Mary Abraham at Above and Beyond KM suggests that “the current approach to legal research is fundamentally flawed”, and should be turned on its head. While lawyers skills rests within their ability to negotiate, write, analyse and advise, the way Westlaw and Lexis (Wexis) research is conducted, it turns the process in to “a frustrating

We’ve all probably sat through those “60 Apps in 60 Minutes” programs at a conference and watched as a bevy of applications flew past us on the screen. Those are cool, but what how many of those do we actually use when we get back to our office? So, we’ve asked you to share with

A wise man once said, “It is better to remain silent and be thought a fool than to open your mouth and remove all doubt”. Today I’m introducing my own corollary to that maxim. “Sometimes it’s worth the risk of proving you’re a fool in the hope that you might learn something from the backlash.”

We have some interesting contributions this week on what the legal industry needs more of right now. I was a little disappointed that my friend Emily didn’t follow through on her dibs on “cowbell” – just because I really wanted her to say something like “The legal industry’s got a fever and the only prescription is more

If you’re like me, you probably read more blogs than you do magazines or maybe even newspapers. It’s a great platform that allows anyone (good or bad) to write about the topics that are interesting to them. I remember my boss back in 2003 talk about blogging, and I thought it sounded like the craziest

When you’re at the proverbial cocktail party, and someone asks you what you do, do you have an answer? As a professional in a field known by virtually no one (knowledge management), I can tell you that one of the situations I used to fear most was getting the dreaded “what do you do?” question.

In February, Toby and I are going to participate in a Private Law Libraries Special Interest Section (PLL-SIS) of AALL discussing how law librarians’ skill sets can be used to support strategic Knowledge Management. Of course, Toby will be doing all the heavy lifting, and I’ll be sitting back asking him some off-the-wall questions.

The

As a corollary to the profitability series, this post tackles the need for KM to be tied to profitability in a law firm. Otherwise it becomes KM for the sake of KM. Ron Friedmann’s recent post on KM Reincarnated combined with some recent evaluations of Legal Project Management (LPM) software got me thinking