Mary Abraham at Above and Beyond KM suggests that “the current approach to legal research is fundamentally flawed”, and should be turned on its head. While lawyers skills rests within their ability to negotiate, write, analyse and advise, the way Westlaw and Lexis (Wexis) research is conducted, it turns the process in to “a frustrating game of ‘find the needle in the haystack.’”
The approach that Abraham suggests is that Wexis should basically do a reference interview of the researcher before asking the researcher to start entering in his or her queries. Such things as:
- what are the pertinent facts of the case?
- what jurisdiction?
- what procedural approaches?