[Ed. Note: We’ve talked a lot recently about innovation, design thinking, creativity, and curiosity. If you are wondering where you can go to do some hands-on learning, then the American Association of Law Libraries’ Innovation Bootcamp might be for you. I asked Celeste Smith from AALL to write up a description of the bootcamp so

On this episode of The Geek in Review, we talk with CEO and Principle of Sente Advisors, Ryan McClead. Ryan is also a frequent contributor to 3 Geeks. His new venture into consulting and solution building is unique, in that his team builds across multiple platforms to find creative solutions for the problems we all face in the legal industry. Just as in life, very few solutions to our problems are found in one place. Ryan discusses what Greg refers to as Legal Jazz Innovation – the combining of things which have never been combined before. Listen as Ryan takes us through the twists and turns of how he uses his experience as a legal technology innovator, musician, writer, and consultant to creatively weave together a solution.

In addition to Ryan’s Jazzfest… there is going to be a Geekfest in NYC on February 21st, 2019. Marlene, Greg, and 3 Geeks’ own, Toby Brown, are going to be speaking at the Ark Group conference on Best Practices & Management Strategies for Law Firm Library, Research & Information Services. (Which is a mouthful to say.)

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Marlene reminds American Association of Law Libraries (AALL) members to take the time to fill out the State of the Profession survey. AALL extended the deadline to December 14th, so go fill that survey out and help your fellow legal information professionals by sharing your knowledge.

Check out Caren Luckie’s post on Legal Competitive Intelligence. It’s a great primer to help explain what CI is in the legal field.


Continue Reading Ep. 20 – Ryan McClead, CEO of Sente Advisors – Legal Innovation is not a One-Stop Shop

Having recently attended a conference on law firm innovation, I came to the realization that Blockchain has lost its pre-eminent place in the legal BS stratosphere. This is a sad day. Blockchain had a good life and provided tons of opportunities for people to opine on how ‘everything’ will change because of it. I recall one especially insightful article on emerging crypto-toilet paper offerings. Too bad we will never know the warm comfort of crypto-paper making a pass around the seventh planet.

Moving right along – we now will enjoy six to nine months of “innovation” articles, seminars, conferences, white papers, case studies and booze-induced discussions.

Oh sweet pessimism.
Continue Reading Law Firm Innovation – The Newest BS Phrase

Over the past month I have given about a dozen talks in large conference settings with hundred of people, or at smaller intimate partner/ counsel lunches, or for people spanning the globe via webinar. The discussions have ranged in content and theme but all were legal industry favourites including:

  • the state of the legal industry 10 years out from the great recession of 2018;
  • the seat change from Baby Boomers to Millennials in firms, and what that means for the way work is done, how people are motivated and what success looks like;
  • competitive intelligence – what is means in and for the legal industry right now;
  • personal branding for lawyers and non lawyers and why it matters; and
  • emerging legal technology tools, adoption techniques, use cases and efficiency plays;


Continue Reading You Spin Me Right Round…

I live in an environment which there is a passion to drive innovation. We want to make things better, cheaper, faster, seamless, more intelligent, and a hundred other adjectives to support our goals. When I read an article this morning from Mark A. Cohen on Forbes’ website this morning, I felt like he was speaking my language. Cohen starts off by saying that one of the reasons law firms struggle with keeping pace with business innovation “is that there are too many lawyers involved in legal delivery and too few logistics, supply chain, and management experts, technologists, project managers, data analysts, and other professionals/paraprofessionals.”

Operations is where it’s at! Right? Just ask a group like CLOC. Operations is in the title for Pete’s sakes.

Then I saw Jeff Carr’s tweet regarding the article, and it got me thinking in a completely different direction.
Continue Reading Law Firm Innovation: When the Client is Not the Customer

Marlene (@gebauerm) and Greg (@glambert) talk with Legal Rebel, Jae Um (@jaesunum), Founder & Executive Director at Six Parsecs, about her unique writing style (it involves the use of emojis), and her ideas behind her series on Legal Innovation Woes.
Greg breaks

down a conversation which amplified the idea of why it’s important to be seen as a driver for the firm’s bottom line, and how he deleted Facebook and twitters apps from his phone, as well as how didn’t melt while in Arizona over the weekend.

Marlene talks about CIVIL, a new cryptocurrency model helping to rebuild trust and integrity in journalism. Marlene also needs some suggestions on multi-player mobile games. Ones in which she can win.


Continue Reading Podcast Episode 11 – Jae Um on Legal Innovation, Emotions, and Emojis

I had the opportunity to speak at the CodeX, FutureLaw Conference at Stanford Law School last week.  Its my second time attending, and I continue to be impressed with the diversity of topics, professions and people who participate.  One of the presentations to catch my attention was conducted by Professor Daniel Linna, from Michigan State University.  Professor Linna is the Director of LegalRnD, the Center for Legal Services Innovation, and gave a presentation showcasing an index he has developed to measure legal innovation in law firms and universities.  The measurement of innovation adoption is challenging.  Casey Flaherty established test criteria to grade lawyer’s mastery of technology, and Jeff Ward at Duke Law has spoken at the AALL conference about innovation levels students reach as they progress in law school.  I think even Professor Linna will be the first to say his index is version 1.0, and there is much room for further development (OK, he did say that actually), but the point is all these people are trying to tackle the measurement and data presentation challenge.

Continue Reading Is Measuring Legal Innovation Adoption a Thing Now?

Innovation is hard.  Despite how easily the word gets tossed around, like a “bong at a frat party” as a friend likes to say, but to truly innovate, to truly change a process, a culture, a product is one of the most difficult things to do. 

Many legal industry pundits call for law firm innovation,