I had the privilege and pleasure of moderating a terrific panel at the ILTA conference this year.  The title of the session was the title of this post.  And the intention of the session was to explore, not WHAT new technology was coming down the pipe, but HOW that technology would fundamentally change lawyers, law

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Toby Brown and I have had a number of discussions over the past few months on how law firms gather information during the new business intake (NBI) process. Toby comments that all of the focus on NBI is process driven, and that we are speeding up the process, but not really doing a

Someone asked me recently why I think more and more law firms are creating CI roles or increasing their CI capacity, encouraging their BD and Library staff to work more closely so forth. I didn’t really have a good answer on the spot, “cause it makes good business sense, or because market competition and consolidation

For those of you that attend the ILTA conferences, you may be aware of the (in)famous band called Legal Bytes. Legal Bytes is the world’s only band made up entirely of current and former Chief Information Officers from law firms. At this year’s ILTA conference, Legal Bytes will actually be releasing a 12-song CD of

They say that everything is bigger in Texas.  Apparently that even includes self-deluding opinions. Yesterday, a friend pointed me toward an article in Texas Law Book entitled Get Wall Street Out of the Practice of Law. (Subscription Required) In this opinion piece, the author, a former Big Law partner and current Legal Communications Advisor,