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As the market moves away from hourly rates to fee-based billing, law firms are facing a significant market challenge. One of the foundations of a functioning market is “free information.” Economists mean “free” in the sense that information about pricing is freely available to everyone in a market. That way the market can continually set

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Are you starting to think that your e-newsletter is looking a little tired? Interested in adding some social media features?
Here’s a quick guide on what to consider when undertaking a redesign:
  1. Look at your current newsletter and identify what’s lacking. If you are working with a committee, ask each person to come to the

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Good morning from Chicago! As many of you may know, there is a meeting going on up here at the McDonald’s resort (The Lodge) where 40 or so vendors, law librarians, and stakeholders are meeting to discuss some of the issues that are currently affecting the relationship of the overall industry. You probably know it…

Since Ayelette called me out on delivering depressing news earlier in the week, I thought I would end the week on a consistent, low-note by highlighting a emerging trend in downward pressure on legal fees.
The existence of fee/pricing pressure in the legal market is common knowledge. However, based on my experience I see some

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In one of those about-to-fall-asleep, mind-is-wandering moments, it occurred to me that law firms are financially structured a lot like the US Social Security system. I wish I could give the genesis for this thought, but I was lucky to retain the overall analogy. However, it may have come from Ayelette’s post about my recent

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I’m going to play “Devil’s Advocate” for a few minutes, so bear with me. I hear a lot of talk about how law firm administration has to:

  • “do more with less” 
  • “everyone has to wear multiple hats” 
  • “times are tough” 
  • “budgets have to be cut in hard times” 
  • “clients just aren’t paying for that any

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