Back in August, some of you may remember I blogged about the power of news aggregators, asking the question, How Do We Make Them Read? Since that time, I have been watching new aggregators come on to the scene, new products being offered, new interfaces introduced, new pricing models worked out and all the

In the last several years, Know Your Customer or Know Your Client (KYC) legislation has come to the forefront. Professional service firms everywhere write about KYC rules, and law firms themselves are creating new processes and procedures for dealing with the KYC rules. Every time I see an email circulate in our firm about KYC

Recently there have been a few blog posting here about vendors, people who try to sell other people products and services. The postings are rants or raves, the kind of things that are well suited to the self indulgent nature of blogs. One such story was mine, recounted by another member of the 3 Geeks

The saying goes, you can lead a horse to water, but you can’t make it drink. The same could be said of information/media/current awareness in a law firm. We can lead our lawyers to the content but there is no way to ensure they read …or is there?

We are currently in the process of

It has been almost a month since my trip to Philly for the 2011 annual SLA conference and INFO-EXPO. Over the course of the month, I have been thinking about what lessons I learned, and what I took away from the conference, and after letting it all stew, I am ready to share my

I totally missed the opportunity to chime in this week’s Elephant Post and rather than comment on everyone else’s comments, I thought – What would Greg do? The answer is axiomatic – blog about it. And so I am. From a competitive intelligence perspective, I hope legal directories never die, in print or online. But

First off, let me say that I am not a social media fiend. There are some social media tools who’s value I see and there are others that I just don’t get. Out of fear of being labeled a luddite or a relic in my generation, I am trying to get to know social media,