Photo of Toby Brown

With apologies to Thomas Friedman, I can’t help but marvel at how connected the world is by technology. As I ponder KM and its applications to the practice of law, I keep stumbling upon incredible people with intriguing ideas.

One example is the Green Chameleon blog on KM. I’m not sure how I first

I continue to hold out hope that alternative billing methods will gain a true foot-hold in the legal profession. Thus far, my hopes have been dashed. Yet the possibility of this type of change continues to intrigue me.

From all that I hear, more sophisticated clients will have alternative billing as a key question on

At the core of the law firm knowledge management (KM) challenge is the problem of unstructured data. Since KM is storing useful information such that it can be easily retrieved when needed, unstructured data presents significant challenges. To clarify, ‘unstructured’ means you don’t know what it means. For instance you don’t know if ‘brown’ is

Recently I spoke to the Texas Society of CPAs (TSCPA). A friend had passed this opportunity along to me, given my geographic position. The topic was Tech Toolbox and was your standard hot geek-stuff presentation to a solo/small firm crowd. I covered everything from cool gadgets, to hosted software applications.

My first observation

A term like ‘paperless marketing’ conjures up thoughts of e-mails. But I saw a new technology, used in marketing that caught my eye. It’s offered by nxtBook Media and creates an online version of a magazine or catalog that actually looks and feels like a paper one, but incorporates interesting technology tools to create motion

After reading Ron Freidmann’s post on the Eversheds 21st Century Law Firm Report – as well as the various posts he linked to, I had to go have a look. The 10 page document is a quick read and gets right to the point. The survey methodology appears sound, so the results are worth considering.

I vacillate back-and-forth between intense frustration and mild curiosity when faced with the task of defining knowledge management (KM) for law firms. When talking with lawyers about KM, the most frequent response I get is quite curious. “KM? It’s about time we get into KM. It’s absolutely necessary to a firm’s success.” But then

Recently LexisNexis, via their Martindale service, added a new feature. For law firm profiles, there is now a LinkedIn button next to the firm’s name. This button is a signal of things to come. Directly from the mouth of the Lexis CEO – is that there is a deal between the two companies and