Using Machine Learning, Artificial Intelligence, and Natural Language Processing to hold a conversation might seem like a far off idea when it comes to the legal industry, but it is not. We sit down with Baker Hostetler’s Katherine Lowry, and Puerto Rico defense attorney Diego Alcala to get a better understanding of how chatbots work, and what value they can bring from legal practices ranging from BigLaw Bankruptcy practice to a solo attorney’s criminal law practice.
Katherine Lowry won the American Association of Law Libraries’ Innovation Tournament in 2018 with her attorney-facing chatbot. In the nearly two years since that recognition, she has created a chatbot for her Bankruptcy practice that answers thousands of potential questions and helps her attorneys find information quickly and frees up her researchers’ time for more complex questions.
Diego Alcala is working on chatbots which will assist him in his practice by answering basic questions that family members need to know about the clients he is representing. While Diego is not a programmer, he has learned the concept of chatbots through numerous platforms that allow for those with no coding skills to still create powerful chatbots to answer practical questions.
Listen in and see if the ideas shared by Lowry and Alcala spur any ideas of how automating a conversation might help you in your practice.
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SpotifyThere’s another bill in Congress that creates a FREE PACER! Congressman Hank Johnson, D-GA, is not stopping there. He is also requiring more transparency in the Federal Courts by requiring audio and video recordings are made available of court proceedings. While the bill creates a FREE PACER for most, there is a surcharge for power users who have $25,000 or more in quarterly usage. That means some BigLaw firms will have to pay that surcharge.
Continue Reading The Geek in Review Ep. 70 – A Chat About Chatbots and The Law With Katherine Lowry and Diego Alcala
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Greg got to drop in on a Houston Young Lawyer Association meeting for First-Generation Lawyers on the topic of lawyer recruiting. The meeting was great, but the biggest impact was made by a question a minority law student was asked on why his experience as a person of color would bring value to the firm. Is that something a firm should even be asking?
Marlene geeks out over Evan Parker’s article on How to Talk Data and Influence People, Including Lawyers. This dovetailed nicely with our guests’ discussion on presenting the information in a way that tells a story and presents information in a way that is understandable by the reader. Data analytics is just another method of communicating. The trick is communicating in a way that actually makes sense and informs.
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While we may have had a tough time pronouncing things correctly, this week’s guests said all the right things when it comes to being a leader within their organizations. Laura Toledo, Communications and Marketing Manager at Nilan Johnson Lewis PA in Minneapolis, and Kevin Iredell, Chief Marketing Officer at Lowenstein Sandler LLP in New York, discuss their year-long experience in the SmithBucklin Leadership Institute. Both are leaders within the Legal Marketing Association, which sponsored their attendance at the institute. While people in leadership positions may feel that they need to have all the answers, Toledo says that she learned it is okay to be patient and learn more about the situation before just going with her gut reaction. Iredell stressed that the key to being a great leader is making sure that you’ve given those who report to you all the tools and support they need in order to succeed. The Institute brings together leaders from different industries and helped both of our guests understand that the legal industry does not have a monopoly on stressful situations and the need for solid leadership. Take a listen, and learn more from their LMA article, “Leadership That Pays it forward.”
Apple Podcasts | Overcast | SpotifyGreg points to a recent TED talk article from Tomas Chamorro-Premuzic called “Why do so many incompetent men become leaders? And what can we do about it?” The article and video are about as harsh as the title implies. While Chamorrow-Premuzic takes liberties at the expense of men, pointing out that the traits of bad leaders skew toward men, the traits of a good leader do not have a gender bias. We have a tendency to value confidence over competence, narcissism over humility, and the belief that leaders can do anything rather than know their limitations. This inspiration dovetails nicely with our guests today.
Continue Reading The Geek In Review Ep. 64 – The Leadership Journey with Laura Toledo and Kevin Iredell
With the new decade comes a new tagline for The Geek in Review introduction. Let us know what you think of the change.
Ellyssa Valenti Kroski is the Director of Information Technology/Director of Marketing at New York Law Institute and is the editor of the new book, Law Librarianship in the Age of AI.
While we try to put out a Geek In Review podcast episode weekly, we average about 40 episodes a year, so the math tells us that we skip a week every month. Still, not too shabby if we say so ourselves.
We have a number of interviews and ideas lined up for 2020, but we wanted to take a quick look back one last time at 2019 and point out a list of episodes that were popular with our audience. If you haven’t had a chance to listen to them yet, give it a try and let us know what you think.
Before we start the list, we wanted to thank all of our guests who have taken the time to talk with us and put up with the joys of building a garage band style podcast… and all the technical difficulties that entails. We’d also want to thank Jerry David DeCicca and Eve Searls for the music that you hear on the podcast.
Let’s jump into the ten most popular episodes:
We have twelve stories from legal professionals and what they see as the benefits and detriments of working from non-traditional spaces.
Jennifer Roberts discusses her work as a Data Scientist in the legal field. She thinks that law firms are just scratching the surface when it comes to the value of data.
Continue Reading Top Ten Geek In Review Podcast Episodes for 2019