It is nice of LexisNexis to give me a good example of how some IT/KM departments approach the problem of users not using the existing technology. I want to start off by giving a disclaimer that this isn’t a critique of the LexisNexis product (as I haven’t used it), but rather this is a general
KM's View of E2.0 – Savior or Harbinger of Death?
There seems to be a lot of discussion around Knowledge Management (KM) and where it fits within the ever popular Enterprise 2.0 (E2.0) world. Seems like the discussion is coming straight out of a Dickins novel: “Knowledge Management in 2009… It was the best of times, it was the worst of times.”
We took a
Has ‘IT’ Killed ‘KM’?
I’ve commented in the past about how I think that Knowledge Management (KM) has become so overwhelmed with technology products that the individuals in KM have become ‘tech support’ rather than knowledge managers. Yesterday, I read two different articles that reinforced my conception of what I think is a major flaw in the idea of
Review of Headshift's Penny Edwards' "Social Networking for the Legal Profession"
Although I follow a number of blogs dealing with the topics of law and technology, I would have to admit that one of the best out there is the Headshift Blog. Their byline of “smarter, simpler, social” hits a chord with me and it is one of those types of blogs where you tend
KM 1984
I came across this PC World article highlighting Google’s Latitude. The title, “Spy on Your Workers,” caught my eye so I checked it out. It explores this new offering and some implications it may bring.
Since KM is about capturing knowledge and then making it easily accessible, Latitude falls squarely on the KM dime.
How to – Step One
Having been taken to task on my How To Alternative Bill post by Ron Baker, I have been making some progress on this effort so it’s time for an update. Ron presses the Just Do It approach. When we just do it, we need to be able to do two things up front.
First
MicroBlogging Within the Enterprise: The Missing Communications Tool
I have touted the benefits of using MicroBlogging tools like Twitter in the past as a good method of replacing listservs and as a way of creating a virtual water cooler to bounce ideas off of others. MicroBlogging – basically, a method of small electronic message communication – has many ways of streamlining communications in
Stretching for KM – the Inauguration
Well I have been out-of-pocket this week since I traveled to D.C. to witness the Inauguration with my lovely wife. We had an incredible time. We had tickets in one of the front sections with seats and actually made it there in time to see the whole thing. We also made it to the reception
Alternative Billing – What Does It Mean For Non-Billable Staff?
Although Toby is the master of this discussion, I thought I’d chime in with some open-ended questions of my own. There has been a lot of talk about attorneys moving away from the billable hour method and look toward either flat rate or some type of maximum billable rate in order to coax more
In Search of the "Holy Grail" – Competitive Intelligence, and KM's Role
Since the first day I walked into a large law firm, I have been amazed at the vast amount of information that is compiled within the four walls of each of these firms. Even more so, I’m am amazed at the normalization of the data that is compiled. Each office has a specific designation number;