Nick Milton is one of my favorite bloggers on the issue of Knowledge Management because he is able to succinctly lay out KM procedures and processes in a way that even those who have been in KM for years can learn. I’ve complained about KM becoming a group that merely supports “products” and “software” more than preserving
I had lunch yesterday with a some folks from outside the legal industry where we discussed issues of making existing knowledge more readily available to others within our companies. I was taking my own advice and discussing the issues of libraries and knowledge management with those outside of law firms to see if there are
This week has seen a great string of blog posts that discuss the relationship between Librarians and Knowledge Management professionals. I’m going to give you a reading list below (read them throughly, there will be a test!). As I read through these posts, a slightly morphed quote from Will Rogers kept popping into my head…
I attended a wonderful conference in New York yesterday (and am subsequently writing this post from LaGuardia airport during a snowstorm and hoping to make it back to Houston today.) The Ark Group/Managing Partner Magazine’s 4th Annual “Best Practices & Management Strategies for Law Firm Library & Information Service Centers” focused on topics ranging from Libraries getting
In yesterday’s post, I predicted that 2010 would be the year the Knowledge Management (KM) thrived or died. In its current state, KM has turned into a mechanism that attempts to capture explicit knowledge in a way that is seamless to the person creating that knowledge. The results turn out to be databases filled
Now that the awful year of 2009 is over, let’s take a guess at what to expect for 2010. My initial thoughts are that we really need to hit the “Refresh” button [F5] and look at how we operate our business processes. Here are my predictions for 2010:
Whenever I mention “The Cloud” to my IT/KM friends, I usually see the hairs on the back of their necks stand up and a flash of anger cross their faces. Up until yesterday I assumed that the general dislike of “The Cloud” was one born out of instability and lack of security issues.
If you are like me, you spend most of your time “reacting” to the demands of the day. People walk into my office, call me on the phone, or email me requests all day long, and I (like the good little automated message that I am) try to answer them in the order they were
Reading Patrick Lambe’s Green Chameleon post entitled “Memory and Infantilism” reminded me of a saying I heard in law school about identifying what is, and what is not important. Lambe discusses the total screw-up that NASA did with the Lunar tapes, and the UK police did in losing important files related to a