We’ve been using Google Docs to collaborate on our weekly Elephant Posts, and the more I use it, the more I love it. With real-time collaboration, combined with easy access to the cloud-based documents platform,  Google Docs is an amazing place to work on projects with others in your office, or across the world.

We (IT) are getting more and more pressure to develop systems that enable the client to interact with the Firm in what is being coined as a “real time” or near real time basis.  The technology to communicate in real time has been around for many years, we call that technology a telephone.  You have

I recently had the privilege of participating in a mentoring session given by a senior partner in my firm.  This partner is a consummate rainmaker and he was sharing how he approaches finding opportunities.  In essence, he is always looking for opportunities to make connections with people.  He talked about making the effort to provide

I just finished reading a piece (PDF available here) by one of my favorite law firm Competitive Intelligence gurus, Shannon Kay Sankstone. Shannon and her co-worker Charlotte Graesser Henderson from Quarles & Brady explained the need for the Library/Research staff within a law firm to work in tandem with the Marketing department. I

Computing in the Cloud (f.k.a. SaaS, Hosted Applications, ASP, Thin Client computing, etc.) is all the rage these days. And it incites a high level of emotion amongst both its supporters and detractors. Those holding back against the Cloud trend point to security of information (for lawyers this is your clients’ information) as

I know, you don’t expect to see “open source” and “law firms” in the same sentence unless it is discussing how a law firm is trying to find a way for its clients to claim copyright on something they built upon an open source product. But that’s not what we’re talking about here. I really