Last Thursday, a group of some 400 legal knowledge management professionals came together for the Strategic Knowledge & Innovation Legal Leaders Summit (SKILLS) conferenceOz Benamram asked me to pull together a 20 minute recap of all of the presentations that day, and share it with the 3 Geeks’ readers. So, here’s about a 20 minute recap of the 20 presentations for that day. Enjoy!!

Jason Barnwell – Keynote

There are two things that most of us know about Jason. First, he thinks there is always opportunities for improvement. Whether that is for himself, his team at Microsoft, and especially for law firms looking to better service their clients. His takeaway quote for me was when Kay Kim asked him what are law firms doing right and what are they doing wrong?

So the biggest challenge I see is, is structural, and as much as the business model works pretty well for about right now. But it doesn’t necessarily work great for where we’re going.

The other thing that we know about Jason is that if you are presenting on innovation in a law firm, he’s going to ask you specifically “is what you are doing benefitting the law firm only, or does it benefit the client?” So, expect to answer that question… at a minimum to yourself, even if Jason isn’t in the room.

Digital Transformation – Shark-TED-Talk-Tank (Part 1)

I loved all three sessions of our Shark-Ted-Talk-Tank presentations. We were just missing the three billionaires, and the large red carpet. But, the content was all there.
Continue Reading SKILLS 2022 – Recap

We have a double-header of interviews this week with Marlene talking with Suffolk Law School’s Gabe Teninbaum on his new book, Productizing Legal Work: Providing Legal Expertise at Scale. Greg talks with Lindsie Rank, Student Press Counsel at the Foundation for Individual Rights in Education (FIRE) about the new website to help journalists answer the question, “Can I Publish This?
Gabe Teninbaum’s book discusses the variety of ways that processes can be productized, ranging from simple orientation tasks, to more complicated, but repetitive task which can be streamlined through technology, or even by just creating checklists or instructions. While the idea of taking task which we are used to performing and productizing them may be scary for some, it is necessary if we are going to move beyond repetitive tasks and work on processes that really benefit from our skillsets.
Lindsie Rank (12:56 mark) calls herself a 1st Amendment geek, and she and others at FIRE help defend student journalists in colleges across the country when their First Amendment rights are challenged. Surprisingly, the biggest threat to student journalists isn’t the hyper-partisan environment we find ourselves in these days, but rather the threat to university or administrative reputations. In addition to protecting student journalist after the fact, FIRE productized the process that allows journalists to determine the risks before they publish when it comes to liable, intellectual property issues, or other potential risks from publishing stories. Staying with Gabe Teninbaum’s theme, FIRE has productized the process and allowed journalists to access the information through the self-help website, 24-hours a day.

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Information Inspirations
Does the DIY home improvement boom have staying power? Now, if they would only open one of these close to Marlene’s house.
Contact Us
Twitter: @gebauerm or @glambert.
Voicemail: 713-487-7270
Email: geekinreviewpodcast@gmail.com.
Music: As always, the great music you hear on the podcast is from Jerry David DeCicca.
Transcript


Continue Reading The Geek in Review Ep. 141 – Gabe Teninbaum on Productizing Legal Work / Lindsie Rank on Can I Publish This?

Alex Babin, CEO at Zero, says that the beautiful part about automating processes is to make the machines work the way the lawyers work so that you get a Return on Invest starting the very first day. For many of us, Alex brings up what we might think as the Holy Grail of implementing change in a law firm, and that is to allow the attorneys to continue working the same way and have the technology do the administrative tasks in the background. With little to no interaction from the attorneys. He says that the best product is the product that doesn’t have to be implemented. The best software is no software so that you don’t have to teach them how to use it. Babin’s product Zero for email compliance, along with the new mobile time capture Apollo is designed to reduce the time spent on these non-billable, administrative tasks for lawyers.

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Information Inspirations
Brittany Luce and Eric Eddings have returned to their podcasting roots after finally leaving The Nod and the mess at Gimlet Media, and their video version of The Nod after the collapse of Quibi. After seven years, they resurrected their original podcast, For Colored Nerds (FCN) on Stitcher/SiriusXM where they discuss Black culture from their own nerdy perspective. Brittany and Eric are great and vulnerable storytellers and their return to FCN, as more mature adults, is a great place to tell and listen to their stories.
Sometimes hardcoding tech gets better results than what you might find with AI, machine learning, or neural networks. BRAIN was developed in the 1980s and is still around today using the idea of “weaving” to identify objects like pastries. The accuracy of this established technology is very good and shows that not all shiny new things are better than the tried and established processes. The New Yorker has a great article on the use of BRAIN.
Contact Us
Twitter: @gebauerm or @glambert.
Voicemail: 713-487-7270
Email: geekinreviewpodcast@gmail.com.
Music: As always, the great music you hear on the podcast is from Jerry David DeCicca.
Transcript


Continue Reading The Geek in Review Ep. 137 – Zero’s Alex Babin – Getting the Machines to Work the Way You Work

The social media platform Fishbowl is designed to create an anonymous but verified space for professionals to socialize with others in the same profession. CEO and co-founder Matt Sunbulli joins us this week to talk about FIshbowl’s entry into the legal industry social media space. It’s been about eight weeks, but there is already a large number of attorneys and other legal professionals using the platform to discuss issues ranging from what’s an appropriate salary range, to advice on lateral moves, to is it okay to vape in the workplace. The answer to that last one is a solid, NO!
Fishbowl creates an optional identification for its users which range from anonymized job title (Attorney, Partner, etc.), to “works at X law firm,” to full identification, based on the user’s needs on individual interactions. Because users have to sign up with their real names and be verified by your work email and LinkedIn profile, there’s a self-policing aspect to the platform. This seems to have tamped down the Troll factor you find on other platforms like Reddit. Because it allows for anonymity in the posts, users are more comfortable about asking questions to peers or others in more senior roles. It’s a very interesting concept of professional anonymity that brings us some very interesting conversations that we just don’t find on other professional networks like LinkedIn.

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Information Inspirations
The American Association of Law Libraries has allowed for full Open Access to the Law Library Journal and Spectrum magazine. The Open Access movement in professional journals and publications is something that has been occurring in academic circles, and once again, AALL is leading the way for other professional organizations to promote professional writing and promotion for its members.


Continue Reading The Geek in Review Ep. 65 – Matt Sunbulli on Fishbowl’s Entry into the Legal Industry Social Media Space

I wrote a post last week in which I called for a moratorium on the term Artificial Intelligence in relation to the law.  Instead I suggested that you should just replace AI with the term Automation because “they’re exactly the same thing, at least as far as the current legal market is concerned.”

Some people

I am calling for an official moratorium on the term Artificial Intelligence in relation to the law!  Everyone please just stop using it. It’s a needlessly charged word that only confuses and clouds the underlying issues whenever it comes up.

From now on any time you feel the need to use the term Artificial Intelligence, replace