Among the nontraditional stakeholders who bring so much to the delivery of legal services, technology trainers hold a special place in my little lawyer heart.
the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need
Good enough.
I’ve been discussing structured dialogue between law departments and law firms focused on continuous improvement in the use of process and technology to deliver legal services. A point I have yet to make, however, is the importance of nontraditional stakeholders to the success of such initiatives.
By nontraditional stakeholders, I mean anyone other than the
I keep using the term “structured dialogue” to describe an important piece of my Service Delivery Review. I want to dig into what I mean.
I believe law departments, law firms, and individual legal professionals have an ethical obligation to do things Better, Faster, Cheaper wherever possible regardless of the economic incentives. But the
I received a press release from Lexis this morning with this eye-catching headline: “Recent LexisNexis Survey Uncovers Gap in New Attorney Readiness for Real World Practice.” The first thing the whitepaper mentions is that 95% of hiring partners and associates believe that recently graduated law students lack key practical skills. The deficient skills include “advanced legal research,
If you follow the automotive industry (I was in-house counsel at a car company), you follow Toyota (usually the top selling automaker in the world). If you study process improvement (I am a Lean Six Sigma Black Belt), you study Toyota (the Toyota Production System is the precursor of Lean). If you are interested in
In the last two weeks, the MLB’s Toronto Blue Jays have made trades and acquisitions from all over the U.S. The team is on fire, the Rogers Centre is selling to its 45,000 person capacity and there is a winning energy in the air. But the Blue Jays, their fans, and their latest string of
I’ve been labeled a Legal Rebel, an Innovator, and a “humorless moron.” The last one I understand. But the first two have always struck me as a slightly silly. I feel like what I am best known for—the suggestion that legal professionals should get slightly better at using the machines they’ve
In its announcement regarding the opening of the new A. Alfred Taubman Health Sciences Library (THSL), U-M Med School removed all of the books, and bookshelves, and