We’ve all probably heard some variation of the following two business quotes:

Prepare your staff so they can leave and go anywhere… treat them well enough so they don’t want to leave.

Q: What if I train them, and they leave?
A: What if you don’t train them and they stay?

I thought about both

My friend John Grant made a mistake.

Many moons ago he was consulting on process improvement for a large law department. He surveyed in-house counsel on their biggest complaints about outside counsel. The response was that outside counsel:

  • Don’t understand my business
  • Can’t tell me how long anything will take
  • Overwork a problem/introduce complexity
  • Don’t

So, it was snowing in Houston today. My sister texted a photo full of snow at 6:30 am–a neighborhood once covered in Harvey now covered in snowflakes.

Just finished my analytics reports. Not sure how many of you use Google Analytics. It has changed a lot since I first started using it back in

Mysteries, the law and movies: podcasts for everyone by @Lihsa

A quick post: I’m not feeling very well–Houston allergies.

Fun fact: if you move to Houston, you will develop allergies within 2 years of moving here. Because it is abnormally warm, allergy cycles are accelerating. Tomorrow it is going to be 84 degrees Fahrenheit with