Consider the degree of trust you should have in your auto mechanic. You will probably never know the quality of work before, during and even after you receive it. You have to trust your mechanic’s diagnosis and then trust the quality of service you receive in the repair. It is difficult-to-impossible to truly know anything

Yet another 2011 ILTA Conference chance meeting lead to an interesting Q&A with Jim McGann VP of Information Discovery at Index Engines. In my prior role at Fulbright, I worked with the e-discovery practice group on developing ideas for building client relationships. As part of this we offered a “Litigation Readiness Audit” to help

Culture is a very important aspect of how well an organization functions.  Most experts agree, culture is more important than pay when discussing employee satisfaction, and yet, many organizations place no value on corporate culture.  They believe, because you cannot easily measure culture, it does not connect with the company’s bottom line.

Here are the top three motivators

Image [cc] nayukim

Oh, to define Knowledge.

Is it:

Data + Information = Knowledge?

Could it be the circular argument of:

Experience leads to Knowledge, which leads to Decisions, which lead to Action, which lead to Experience, which leads to Knowledge… [E+K+D+A…] 

One of my favorite Knowledge Management bloggers, Nick Milton, discusses this in

Many ground breaking, earth shattering, paradigm shifting solutions have begun with the words, “wouldn’t it be really great if…” Great ideas and solutions require people of vision with the ability to see beyond the current reality and dream fantastic possibilities for the future. Unfortunately, many stupid, dead-end, wastes of time have started exactly the same

All this talk of Value related to legal services brought back a value lesson I recall from a few years back. The methodology I saw provides a direct way of assessing any value proposition. In its most basic form the measurement is: If you removed “X,” what will the impact be on “Y.”
For instance

Steve Jobs

1955 – 2011

Steve Jobs has had a profound impact on personal computing and beyond.  His vision, drive, care, aesthetic eye and belief in self should serve as an example to us all.  Much like the Beatles, who fundamentally transformed rock and roll, Steve Jobs and Apple have fundamentally transformed the world of consumer technology.  Never