Photo of Ryan McClead

Ryan is Principal and CEO at Sente Advisors, a legal technology consultancy helping law firms with innovation strategy, project planning and implementation, prototyping, and technology evaluation.  He has been an evangelist, advocate, consultant, and creative thinker in Legal Technology for more than 2 decades. In 2015, he was named a FastCase 50 recipient, and in 2018, he was elected a Fellow in the College of Law Practice Management. In past lives, Ryan was a Legal Tech Strategist, a BigLaw Innovation Architect, a Knowledge Manager, a Systems Analyst, a Help Desk answerer, a Presentation Technologist, a High Fashion Merchandiser, and a Theater Composer.

 (This is part 2 of a 4 part series. You can download the entire series here.)

In the midst of the very same economic turmoil that set Law Firms spinning in 2007, a number of medical care professional organizations came together to craft the Patient Centered Medical Home (PCMH).  The PCMH is part manifesto,

(This is part 1 of a 4 part series. You can download the entire series here.)

Like all good children living far from where they grew up, I try to call my parents at least once a week. I usually discuss family matters with my mother for a while, then she puts my father

(With sincere apologies to Sam Beckett.)

Deweygon, sitting on
a first year associate, is trying to write off his client’s bills.  He crosses out and uncrosses out. 
He gives up,
exhausted, rests, and prints out another copy. 
As before. 
File:Waiting for Godot in Doon School.jpg
Image [CC] – Merlaysamuel
Enter Howreymir.
Deweygon:  (Giving
up again)
Nothing to be done.

Image [cc] –  顔なし 


Jane:  Have you noticed that this job has become more and more about the correct usage of IT approved technology?  I mean, years ago, I practiced law.  I worked with my clients to determine the best way to work together.  Now, I spend an inordinate amount of time trying


A truly gifted and uniquely skilled artisan
crafting an iron nail by hand. 


Image [CC] – Calvin Lee 

Jane:  Legal Process Outsourcing is a brilliant idea whose time has come, Dan. I think we will see a number of high profile firms begin to partner with LPOs in the next few years. Whereas

Dan: You may not know this Jane, but I’ve been moving into more of a Pricing role at my firm.

Jane: I’m impressed.  And a little frightened for the well being of your firm.

Dan:  Every firm needs to have at least one person focused on determining the right price and fee structure for every

Image [cc] – Tomozaurus

Jane: The billable hour is dead, Dan. It is the sad and lonely remnant of an era when clients were to stupid to realize they were being fleeced by outside counsel. I for one can no longer, in good conscience, blatantly steal my client’s money. I officially declare the billable hour