“This is all very feudal, isn’t it?“
I loved that quote. Unsurprisingly, it is about a law firm.
The nugget was relayed by a former lawyer now working at the global design firm IDEO whose presentation served as the exclamation point on a great ACC Legal Ops conference. The presenter, Sean Hewens, was
Couldn’t help myself. I encountered a tweet about a “robot lawyer” and took the bait. I’m a moron.
An unwise decision. Silliness promptly followed. To preview, Robot Lawyer LISA is just another document assembly tool with a single mediocre form (an NDA). For what it is—consumer-facing doc assembly—the concept and content are fine relative to
Last post, I offered some skepticism about one conclusion–the billable hour is already dead–in the annual Report on the State of the Legal Market from The Center for the Study of the Legal Profession at Georgetown University Law Center and Thomson Reuters Legal Executive Institute. I tried to be emphatic that this minor
People ought to have a higher default level of skepticism toward stories based on opaque sourcing, especially when it confirms their priors.— Nate Silver (@NateSilver538) February 8, 2017
I always get so much mileage from the great data and charts in the annual Report on the State of the Legal Market from The Center
I entitled an ACC guidebook Unless You Ask. The title refers to a finding from a series of Altman Weil surveys on why law firms aren’t doing more to change the way they deliver legal services. “Client’s aren’t asking for it” is always a top response from the managing partners. My impression is that
Hypocrisy is the tribute vice pays to virtue. As such, it is a venal sin. But I’m thin skinned and easily goaded. I couldn’t take it when my best friend called me out for being a hypocrite. And so I have found my way back to a law firm, Haight Brown & Bonesteel, on
A couple months back, I was giving a talk in a far off land (Canada) and the moderator introduced me as “the most internet famous person [he’d] ever met.” This was genteel nonsense, all the more endearing because it was absurd on its face.
He was doing obvious violence to the concept of fame. Googling
When buyers are dissatisfied, they shop elsewhere. Decline in demand signals the seller to change behavior. It’s textbook. And yet it does not seem to be working in the legal market. Despite a decade of buyer dissatisfaction, behavior has remained mostly the same. Managing partners recognize the many signals of client discontent but still claim