I wrote a few weeks ago that technology doesn’t change who you are, it magnifies who you are. One thing technology can do, however, is question where the ethical line is when it comes to how we apply new technologies. I ran across three things this week that specifically asks the question of where
Late last month, on behalf of Thomson Reuters, I had the privilege of facilitating a mini Hack-A-
Thon with 30ish lawyers from Cassels Brock at their annual Lawyers Retreat. The idea was to take lawyers who are already out of the office and give them some time to reflect on their workflows, their technology
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Continue Reading Ep. 41 – Brad Blickstein on Legal Operations and #CLOCAfterDark
In our 40th Episode, Greg and Marlene interview Erin Levine, an attorney and founder/CEO of Hello Divorce, a service that makes divorce more human and accessible by offering legal help and wellness support throughout the process of dissolving a marriage. Offered in California, Hello Divorce offers access to resources and tools and different service levels, from basic to concierge to a la carte access to independent fixed fee attorneys. Erin highlights that the legal process can be confusing, dis-empowering and expensive and that Hello Divorce is a necessary guide to help people navigate the system in a way that doesn’t destroy them financially and emotionally. While divorce representation is a consistent legal need, Erin highlights that there are many other parts of the process that are also necessary which don’t require attorney skills. She leverages various forms of process improvement including outsourcing, automation, smart contracts to make the service application scalable.
Part of what is interesting about the discussion (and there are lots of interesting parts) is that Erin stands the idea of aggressive and hostile divorce action on its head. While Erin has critics, she maintains the benefit of taking down level of tension and fear between the parties. In fact, 92% of divorces started with hello Divorce have concluded without having to refer out to full rep attorneys. (10:17 mark)
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Information Inspirations
According to Aliqae Geraci from Cornell and Shannon L. Farrell from University of Minnesota wrote an article entitled “Normalize Negotiations!” we teach librarians a lot about management skills, but we’ve lacked in teaching them basic skills like salary and promotion negotiation skills. There is a place for the American Library Association (ALA) and the American Association of Law Libraries (AALL) to teach their members these skills. (4:05 mark)Continue Reading Ep. 40 – Erin Levine on the Efficiency of Divorce as a Service
Algorithms, in and of themselves, are not inherently bad. In fact, it can be very helpful in streamlining processes and alleviate the burden on different government agencies in how to handle these issues. But is it fairer than what we have now? We don’t have a good way of demonstrating that. Professor Bloch-Wehba sees the overall effect of algorithms as creating a newer playing field that is bumpy in different ways than the old one. There’s still a human element in algorithms, not just in the creation of the algorithms, but also in the acceptance of algorithmic outcomes by those who are tasked to apply them. Add to this, the “black box” which some algorithms live, and how governments are relying upon private industries to create these processes, and an inability for the government to be able to discuss how they work. Can governments give up their duty to be transparent in the name of algorithmic efficiency? How far will a democratic society tolerate with algorithms which it may not fully understand, or trust?Listen on mobile platforms: Apple Podcasts | Overcast | Spotify
Continue Reading Ep. 39 – Hannah Bloch-Wehba on Who is Governing the Algorithms?
Jim Hannigan, the Director of Legal Project Management at Coblentz Patch Duffy & Bass LLP and a member of the leadership team and standards committee at SALI Alliance walks us through the importance surround data standards when it comes to legal matters. Creating standards is the first step in allowing those of us in the legal services industry to speak the same language, and create ways of comparing apples to apples when it comes to marketing pitches, prior experience, or matter pricing. Hannigan discusses why SALI was created, the release of the first set of matter standards in January of this year, and what to expect at the LMA P3 Conference next month.
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We also discuss the current situation with Wolters Kluwer experiencing a ransomeware attack which shut down most of it’s online resource tools. WK has been very open about what happened, and is keeping a public statement page open as they begin to bring services back online – although, others may not agree. Just another reason to watch out for those phishing emails!
Information Inspirations
“Legal innovation needs to learn some new tricks.” Rae Digby-Morgan at Wilson Fletcher, tells us that you can’t just slap “legal” or “law” onto a process and think that it makes it special. In fact, the legal industry may be a bit too much insular and should open up to non-legal experts to come in and advise us on how to improve our processes. She also reminds everyone that process improvement does not equal innovation. The value-add results of process improvements are expected by our clients… and is the floor, not the ceiling. If you want to separate yourself from the competition, being truly innovative will help.
How a Google Street View image of your house predicts your risk of a car accident. Standford University and the University of Warsaw in Poland have tested Google’s Street View images of individual’s houses to determine how likely they will be to file an auto insurance claim. Reportedly, they improved predictability by 2%. Scary! Marlene wonders what are the next factors in determining future actions? If you run 5K’s, or donate to non-profits?
Kim Kardashian and Legal Team Help Free 17 Prisoners in 90 Days. Although neither Greg nor Marlene watch KUWTK, or follow Kim on Instragram, they have nothing but good things to say about her work to help free 17 people who were imprisoned and drug related charges. Some serving life sentences. If you’re going to have power and fame and a platform, using it for social justice is a great way to use it.
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Don’t forget to subscribe, rate, and comment. You can tweet @gebauerm and/or @glambert to reach out. Call us at 713-487-7270 with suggestions. And, thanks to Jerry David DiCicca for the music!
Continue Reading Jim Hannigan – SALI Alliance and Why Matter Standards … Really Matter
Welcome to a mini-episode of The Geek In Review. Shot on location in Scottsdale, Arizona.
Law School Stress?? No Kidding!
This week, we continue our discussion on how law students can have a stressful time in the three years they are in law school. We can’t change what happens during law school, but we’ve asked some experts to tell us what they do to help law students reduce stress as they prep for finals, and what they can do to be successful as summer associates in law firms.
We finish our series about how law schools are reducing stress by hearing from the following schools:
We appreciate these schools (and the ones from last week) taking the time to tell us what all they are doing to help students deal with finals.\
Hey Summer Associates… Listen Up!
We also talk with a number of AmLaw 100 firms about what their expectations are for how summer associates can have a successful tour of duty at their firms. Greg and Marlene were at a conference in Scottsdale, Arizona, and they asked a number of their fellow attendees what they do to help summer associates succeed, or what their expectations are for how law schools should prepare them for this work, and what they allow from outside vendors in regards for training as assistance during the Summers’ time at the firm.
Continue Reading Advice for Law Students – From Reducing Stress to Nailing Your Time as a Summer Associate
David Whelan, the Director of Legal Information & the Great Library Society of Ontario, discusses his recent article “The No Legal Research Provider Landscape,” and how lawyers, law librarians, and the legal industry looks at legal information services. Do you need to have multiple resources like Westlaw, LexisNexis, Bloomberg or others, or can
One of the best things about the legal industry is that there are multiple pathways to success. We are all trained issue spotters, and our guest on this episode identified an issue and founded a new company to fix that issue. Brian Powers is the CEO and co-founder of PactSafe, a high-velocity contract acceptance platform used by such major companies like Angie’s List, UpWork, BMC, TIVO, and others to handle large volumes of clickthrough agreements. We talk with Brian about what motivated him to take on this challenge, and how he sought out to change the way businesses approach these types of contacts, and bring efficiency to the market place, and the legal industry through technology and process improvements. Brian is just one more example of those in the legal field who has found an alternative path through identifying inefficiencies, and finding ways to correct them.
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Hat tip to Kristin Hodgins for her tweet this week when she saw that someone said that if law firms are going to us AI, we need ways to collect structured data. Hodgins tweet reply was spot on when she said “Guess who are experts at structured data? Librarians. Google didn’t destroy us; it help us by reducing low-value work like rote retrieval from our duties & allowed us to focus on high-order skills. AI will do the same.” Well said!
Information Inspirations:
We’re doing AI Wrong
Zach Warren interviewed Brad Blickstein in a law.com article this week about how law firms are looking at AI the wrong way. When it comes to AI and law firms, Blickstein says that “[AI has] become a top-down thing: What are we doing about AI? It’s like asking, what are we doing about databases? It’s a crazy question. The question should be, what problems do we have, how do we solve them, and is AI or some semblance of AI a potential solution for that?” Brad’s company, Blickstein Group, is producing a Legal AI Efficacy report that is due out this summer.
Continue Reading Brian Powers on the Entrepreneur Lawyer
It was roughly ten years ago when I learned that half of my library co-workers at my law firm had been let go due to the financial crisis, and the downturn in the legal market. Thus ushered in “The New Normal” of having to constantly do more with less. But it also kick started a