We give you the true “3 Geeks” experience on this week’s show as we are joined by an OG (original geek) Toby Brown. Toby, Marlene, and Greg talk with Litify’s President and COO, Ari Treuhaft, and Pam Wickersham, the VP of Product and Engineer there at Litify. One of the taglines at Litify is that they #BreakLegalSilos. Treuhaft and Wickersham explain what that means, and how they focus on providing an operating system, built on Salesforce, that creates transparency between Corporate Counsel and their law firms.

Both Ari and Pam got their start in Financial and Professional services, so they come at these business problems with a different approach. With Pam’s engineering background, and experiences at Google, she brings in a unique perspective on how to build the technology through the lens of the customer. Ari’s experiences with the Financial Services industry going to the cloud over a decade ago also positions him to better understand the naysayers in the legal industry who are still resistant to placing data in the cloud.

It’s a great conversation. We want to thank the great folks at City Acre Brewery in Houston, Texas for letting us record this episode there. And, for not laughing too hard as Greg destroyed his laptop by spilling an entire Maple Porter into his brand-new laptop. We hope this is a semi-regular event! (Recording at City Acre… not pouring a beer into laptops!!)

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Crystal Ball Question

Toby Brown takes on our question this week by talking about the fact that attorneys are resistant to changing behaviors, not because they are unwilling to adapt to new technology, but because this is an industry that is very reputational based.

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Music: Jerry David DeCicca

Transcript

Continue Reading Creating Actual Transparency Between Law Firms and Clients – Litify’s Ari Treuhaft and Pam Wickersham (TGIR Ep. 182)

A wise man once said, “It is better to remain silent and be thought a fool than to open your mouth and remove all doubt”. Today I’m introducing my own corollary to that maxim. “Sometimes it’s worth the risk of proving you’re a fool in the hope that you might learn something from the backlash.”