In the latest episode of “The Geek in Review” podcast, co-hosts Greg Lambert and Marlene Gebauer continue their series of interviews from this year’s LegalWeek conference by engaging with Joshua Lenon from Clio. As Clio’s Lawyer in Residence, Lenon delves into the insights derived from the company’s Legal Trends Report, emphasizing the data-driven analysis of law firm practices and trends. The report, which leverages aggregated anonymous usage data from tens of thousands of law firms using Clio, offers a unique perspective on the productivity, billing, and technological adoption within the legal industry, particularly among mid-sized law firms.

Lenon shares intriguing findings from the report, highlighting a significant increase in productivity, billable hours, and revenue across the industry over the past eight years. However, a closer examination of mid-sized law firms (defined as those with 20 to 200 lawyers) reveals disparities in matter handling and productivity gains compared to smaller firms. Lenon explains how mid-sized firms maintain a consistent workload per lawyer by adjusting the ratio of lawyers to non-lawyer timekeepers based on demand. This adaptability showcases the strategic management of resources within mid-sized firms to optimize efficiency and service delivery.

The discussion further explores the impact of financial technology (FinTech) on law firms’ operational efficiency. Lenon illustrates how adopting new payment methods and technologies significantly improves firms’ collection rates and client payment experiences. Specifically, mid-sized firms that embrace FinTech and client-centered approaches see notable improvements in their financial health, underscoring the importance of innovation in enhancing legal services delivery.

Lenon also introduces Clio Duo, an in-house AI tool designed to enhance law firms’ access to and interaction with their own data. By providing a chat-based interface for exploring firm data, Clio Duo aims to streamline tasks and improve efficiency, allowing lawyers to focus on high-value work rather than administrative tasks. This development represents Clio’s commitment to leveraging technology to address the evolving needs of the legal profession.

Lenon predicts some of the challenges and opportunities facing the legal profession, particularly in relation to artificial intelligence (AI) and document creation tools. He speculates on the limitations imposed by traditional word processing applications like Microsoft Word and suggests that the future will likely see a paradigm shift towards more interactive and multi-dimensional tools for legal work. This shift, Lenon argues, could dramatically enhance productivity by integrating AI more seamlessly into the legal drafting process, moving beyond the static, page-focused approach of current software.

Throughout the conversation, Lenon’s insights underscore the dynamic interplay between technology and legal practice. As legal technology evolves, so too does the potential for law firms of all sizes to improve efficiency, client satisfaction, and ultimately, profitability. The episode illuminates the importance of data-driven decision-making and technological adaptation in the legal industry’s future. By embracing these tools and insights, law firms can better navigate the challenges of the modern legal landscape, ensuring they remain competitive and responsive to their clients’ needs.

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Music: ⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠


Continue Reading LegalWeek 2024 Special Part Four: Joshua Lenon from Clio

For those of us in large law firms, we understand that Practice Group Leaders have the following responsibilities:

  • Develop a strategy for the Practice Group (PG)
  • Advance the business development of the PG
  • Ensure equitable distribution of work among the more junior PG attorneys
  • Identify attorneys within the practice who are struggling and find mentoring and coaching opportunities for them
  • Practice law at the same time

For Lathrop GPM’s Intellectual Property Group, Kate Tompkins can do all of these, except practice law. That’s because she is not a lawyer. She’s a business professional.

We’ve heard the phrase “law firms should be run more like a business.” Well, Lathrop GPM and Kate Tompkins are putting that phrase into action. Kate tells us how she landed this role, and how we may see more business operation professionals stepping up to lead the legal practice as other firms look to run more like a business.

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Information Inspirations

If you’re looking for the future of search, CaseText may have the answer with the help of BERT. In their new WeSearch product, CaseText’s Pablo Arredondo says that the conceptual search product will leverage the open-source neural network framework developed by Google called Bidirectional Encoder Representations from Transformers, or simply BERT, to find related results not based on keywords, but through actual concepts. Bob Ambrogi runs through a few examples in his Law Sites Blog.

The patent office in China pulled about half of 2020’s applications recently due to irregularities. Many are saying that it is downright fraud and that it may have a worldwide impact on patents.

Slack rolled out, and then quickly rolled back a new feature that allowed anyone on Slack to DM anyone else on Slack. After a swift public rebuke on the potential harassment issues that this “feature” opens up, especially against women, Slack is rethinking the changes. Perhaps Slack would benefit from listening to lawyers like K&L Gates Partner Elisa D’Amico who specialize in understanding and fighting abuse on the Internet.

Video games are expanding into what is known as Synthetic Economies where gamers’ actions have economic effects both within the games and outside the games as well.

Bonus Inspirations

In support of March being Womens’ History Month, as well as the start of baseball’s Spring Training, check out this Twelve Six Podcast interview of Yankee’s beat reporter Lindsay Adler.

Also, check out how Kelp may save us all on the How to Save a Planet.

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Please take the time to rate and review us on Apple Podcast. Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. You can email us at As always, the great music you hear on the podcast is from Jerry David DeCicca.

Continue Reading The Geek in Review Ep. 110 – Kate Tompkins on Being a Practice Group Leader But Not a Lawyer