metrics

What are the Useful Metrics & Benchmarks for Information Professionals?

By Greg Lambert on October 21, 2015

I was watching Tim Corcoran’s video on “Useful Metrics & Benchmarking” and it made me think about how some of the metrics and benchmarking strategies apply to information professionals within a law firm environment. Are we, as managers of these professionals, giving them the right type of feedback that…

Ok, now you've saved us money. Can you make us some too?

By Mark Gediman on February 7, 2015

Over the past few years, there’s been a lot of discussion about the value of the Law Firm Librarian (aka Research Analyst). I’ve written on the subject (here and here) as have others (here, here, here and here). Most of the discussion concerns the expense side of the…