As with everyone else in the world, the pandemic destroyed my morning routine. My thirty-minute drive to the office is literally just rolling out of bed and putting up a green screen in front of the computer at the foot of my bed. It took me a long time to find another process of finding
Perhaps I’m one of the lucky few that has always had a good relationship with the Marketing Department. Although I am the incoming President of the American Association of Law Libraries, I am also a member of the Legal Marketing Association, and I find value in both. I have leveraged the relationships built by the
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| Image [cc] Cory Doctorow |
A fellow law librarian pointed me toward a Daily Report article yesterday entitled “Kilpatrick Transforms Library Into Modern Collaboration Hub—With Latte.” The story is a well-worn tale of how the law library space was cut and transformed into a collaborative space with workstations and high-end espresso machines.
These sort
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| Image [cc] Lucy Kimbell |
I was watching Tim Corcoran’s video on “Useful Metrics & Benchmarking” and it made me think about how some of the metrics and benchmarking strategies apply to information professionals within a law firm environment. Are we, as managers of these professionals, giving them the right type of feedback that
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| Image [cc] serzhanja |
When I was a kid, I used to believe that everyone was nice, and that there was no such thing as a purposefully mean person… then I met my fourth grade teacher and my bubble of niceness quickly popped. Although I still believe that 99% of people out there are well intentioned, good
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| Image [cc] Wonderlane |
I’m usually not big on sharing motivational sayings, but occasionally I run across things that make sense to me and make me feel a bit more motivated in moving forward in my profession. I have run across two of those things in the past 24-hours.
First of all, I read Andy Hines’
Editor’s Note: I received a note from a reader that wanted to post something that they felt would be a good fit for the discussions we have on this blog. In their own words:
As a long-time fan of 3 Geeks, I was compelled to add to the useful pool of content published here. I do this
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| Image [cc] My Silent Side |
I was recently pointed to a post from Pam Woldow called “What Law Firms Can Learn from Hotels: Perspectives on Service” and it reminded me of a program we had at my former firm that we borrowed from the Four Seasons hotel on Service Excellence.
One of the
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| Image [cc] Bryoz |
I had a friend tell me a story about showing up to work one day and having this conversation with a co-worker:
Friend: Do you ever feel like a little tiny piece of you dies every time you walk in here?
Co-Worker: Not a tiny piece.
We’ve probably all had jobs (or
