In this episode of The Geek in Review podcast, hosts Marlene Gebauer and Greg Lambert wrap up their series of interviews from the LegalWeek 2024 conference in New York with a conversation with Kelly Griswold, CEO of Onna. Kelly shares her objectives for attending the conference, which include interacting with customers and partners, staying on top of industry trends and innovations, and bringing her remote team together to build community.

Kelly provides an overview of Onna, explaining that the company primarily serves enterprise and corporate clients by managing their unstructured data with a focus on internal collaboration apps. Onna collects and integrates with various data sources to establish live connectivity and data transformation, making the data ready for searching and discovery to power downstream workflows such as litigation requests, early case assessment, and investigations. Kelly emphasizes the importance of data management as a necessary enabler for future innovations in the legal tech space.

The conversation touches on the challenges of managing data in the enterprise and how Onna helps clients improve their processes. Kelly explains that Onna’s approach involves helping enterprises build a data foundation that is accessible when needed, allowing them to skip several steps in the traditional linear workflow. This value proposition is particularly appealing to enterprises looking to avoid downstream costs by having better visibility and control over their data.

Kelly also discusses the impact of generative AI on the legal industry, noting that while there is a lot of buzz around the technology, companies are realizing the importance of getting their data in order before diving into experimentation and implementation. She believes that the awareness brought by the hype around generative AI is driving companies to make fundamental investments in data management.

Looking to the future, Kelly shares her crystal ball prediction for the next 5-10 years, envisioning a world where natural language communication and automation will transform the way legal workflows are handled. She imagines a scenario where drafting a contract could be done through verbal communication and a system that asks questions and generates the agreement, reducing the need for manual, hands-on work.

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Transcript

Continue Reading Kelly Griswold of Onna on the Fundamental Investments Needed in Data Management

In this episode of “The Geek in Review,” co-hosts Greg Lambert and Marlene Gebauer engage with Dan Lear, VP of Partnerships at InfoTrack, capturing insights from the latest LegalWeek 2024 conference. Lear shares his observations on the evolving landscape of legal technology, noting the increased diversity of technologies present at the conference compared to previous years. He highlights a shift from a narrow focus on eDiscovery to a broader array of legal tech solutions, indicating a significant expansion in the sector’s innovation and investment interest.

Dan Lear delves into the transformative impact of artificial intelligence (AI) in the legal industry. While AI dominated previous discussions with a mix of fear and fascination, Lear suggests the narrative is shifting towards practical integration and utility. The conversation reflects on the cyclical hype surrounding AI, with speculation on whether the legal sector has reached or surpassed its peak AI moment. Lear posits that the real value of AI will unfold as it becomes more embedded in legal workflows, transforming efficiency rather than replacing legal professionals outright.

InfoTrack’s role and offerings in the legal tech space receive a detailed exploration. Lear explains how InfoTrack serves primarily small to medium-sized law firms, facilitating more efficient litigation support through integrated cloud-based solutions. He underscores the challenge and opportunity in educating and transitioning firms to embrace digital practices for docketing and court filings, emphasizing InfoTrack’s mission to expand electronic access to court services for the betterment of legal accessibility and efficiency.

Lear further discusses the demands and dynamics of InfoTrack’s clientele, identifying a trend towards specialization and business acumen within law firms. He predicts that technology will play a pivotal role in enabling firms to succeed by enhancing client acquisition, service delivery, and operational efficiency. The conversation underscores a broader industry evolution towards recognizing and leveraging technology not just for the sake of innovation, but as a strategic asset to differentiate and thrive in a competitive landscape.

Concluding the episode, Lear reflects on the future trajectory of the legal industry and InfoTrack’s place within it. He envisions a legal sector increasingly shaped by technological advancements, where AI and digital platforms streamline processes and redefine the nature of legal work. Through Lear’s insights, the episode offers a compelling snapshot of the current state and exciting prospects of legal technology, highlighting the continuous journey towards more accessible, efficient, and innovative legal services.

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Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠ and Eve Searls

Transcript:

Continue Reading LegalWeek 2024 Special Part Five – Dan Lear from LegalTrack

In the latest episode of “The Geek in Review” podcast, co-hosts Greg Lambert and Marlene Gebauer continue their series of interviews from this year’s LegalWeek conference by engaging with Joshua Lenon from Clio. As Clio’s Lawyer in Residence, Lenon delves into the insights derived from the company’s Legal Trends Report, emphasizing the data-driven analysis of law firm practices and trends. The report, which leverages aggregated anonymous usage data from tens of thousands of law firms using Clio, offers a unique perspective on the productivity, billing, and technological adoption within the legal industry, particularly among mid-sized law firms.

Lenon shares intriguing findings from the report, highlighting a significant increase in productivity, billable hours, and revenue across the industry over the past eight years. However, a closer examination of mid-sized law firms (defined as those with 20 to 200 lawyers) reveals disparities in matter handling and productivity gains compared to smaller firms. Lenon explains how mid-sized firms maintain a consistent workload per lawyer by adjusting the ratio of lawyers to non-lawyer timekeepers based on demand. This adaptability showcases the strategic management of resources within mid-sized firms to optimize efficiency and service delivery.

The discussion further explores the impact of financial technology (FinTech) on law firms’ operational efficiency. Lenon illustrates how adopting new payment methods and technologies significantly improves firms’ collection rates and client payment experiences. Specifically, mid-sized firms that embrace FinTech and client-centered approaches see notable improvements in their financial health, underscoring the importance of innovation in enhancing legal services delivery.

Lenon also introduces Clio Duo, an in-house AI tool designed to enhance law firms’ access to and interaction with their own data. By providing a chat-based interface for exploring firm data, Clio Duo aims to streamline tasks and improve efficiency, allowing lawyers to focus on high-value work rather than administrative tasks. This development represents Clio’s commitment to leveraging technology to address the evolving needs of the legal profession.

Lenon predicts some of the challenges and opportunities facing the legal profession, particularly in relation to artificial intelligence (AI) and document creation tools. He speculates on the limitations imposed by traditional word processing applications like Microsoft Word and suggests that the future will likely see a paradigm shift towards more interactive and multi-dimensional tools for legal work. This shift, Lenon argues, could dramatically enhance productivity by integrating AI more seamlessly into the legal drafting process, moving beyond the static, page-focused approach of current software.

Throughout the conversation, Lenon’s insights underscore the dynamic interplay between technology and legal practice. As legal technology evolves, so too does the potential for law firms of all sizes to improve efficiency, client satisfaction, and ultimately, profitability. The episode illuminates the importance of data-driven decision-making and technological adaptation in the legal industry’s future. By embracing these tools and insights, law firms can better navigate the challenges of the modern legal landscape, ensuring they remain competitive and responsive to their clients’ needs.

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Twitter: ⁠⁠⁠⁠⁠@gebauerm⁠⁠⁠⁠⁠, or ⁠⁠⁠⁠⁠@glambert
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Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠

⁠Transcript

Continue Reading LegalWeek 2024 Special Part Four: Joshua Lenon from Clio

In the second of a special series of interviews from Legal Week 2024 , co-hosts Greg Lambert and Marlene Gebauer welcomed Mollie Nichols, CEO, and Mark Noel, Chief Information and Technology Officer of Redgrave Data. Nichols and Noel discuss Redgrave Data’s mission to cut through the hype of legal tech innovations, particularly generative AI. Nichols emphasized the company’s focus on delivering custom solutions that meet clients’ actual needs and highlighted the importance of educating the legal community on effectively integrating new technologies into their practices.

Mark Noel emphasized the strategic addition of data scientists to their team, enabling Redgrave Data to develop and advise on cutting-edge technologies. He stressed the importance of applying generative AI judiciously, pointing out its limitations and the potential for misuse if not properly vetted. Noel and Nichols shared insights on navigating the legal tech landscape, emphasizing efficiency, data management, and the careful evaluation of tech solutions.

Looking forward, Noel predicted a recalibration of expectations for generative AI in the legal industry, suggesting a period of disillusionment might follow the initial hype. Conversely, Nichols expressed optimism about the industry’s ability to thoughtfully incorporate new technologies, enhancing legal practices through careful testing and integration. Their discussion underscored the evolving nature of legal tech and the critical role of strategic implementation in leveraging its benefits.

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Twitter: ⁠⁠⁠⁠⁠@gebauerm⁠⁠⁠⁠⁠, or ⁠⁠⁠⁠⁠@glambert
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Email: geekinreviewpodcast@gmail.com
Music: ⁠⁠⁠⁠⁠⁠⁠Jerry David DeCicca⁠⁠⁠⁠

⁠Transcript

Continue Reading LegalWeek 2024 Special Part Two: Mollie Nichols and Mark Noel from Redgrave Data

This week we celebrate not just our 150th episode, but also our first live conference in over two years. We traveled to New York City to attend LegalWeek 2022 and recorded live (after a number of technical difficulties.

We discuss what it feels like to be surrounded by 2,000+ of your closest friends and colleagues and some of the presentations we saw while we were here.

Ignatius Grande, Director at Berkeley Research Group LLC also joins us to share his experience and the topic of ethics in data analytics and legal technology, especially in the era of ESG in the legal market.

It’s great to be back surrounded by so many people, but it is also a very strange feeling! We hope to see more of you this year as more and more conferences and travel (hopefully) happens.

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Contact Us

Twitter: @gebauerm or @glambert

Voicemail: 713-487-7270

Email: geekinreviewpodcast@gmail.com

Music: Jerry David DeCicca

Transcript

Continue Reading The Geek in Review Ep. 150 – Live From New York… It’s LegalWeek!