I ran across a great article this morning which stresses how “Emotional intelligence is the new benchmark to a successful legal career.” Alison Bernard and Niki Kopsidas of Fried Frank collaborated on the article “How High Is Your ‘EI’?” in the New York Law Journal’s “Special Report: Law Schools“. Bernard and
law firms
WilmerHale Takes "Centralization" to the Next Level
Very interesting press release from WilmerHale yesterday announcing that this September they are opening a 187 employee “Business Service Center” in Dayton, Ohio. WilmerHale is moving existing employees from their current offices (along with some new hires) to handle the administrative support functions for the following areas:
- Finance
- Human Resources
- Information Technology
- Operations
- Document Review
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Discounts versus Rates – What's that price again?
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Is BigLaw Devoid of Humanity, Culture and Sense of Humor?
If you were to listen to folks on Twitter on Tuesday, it looks as if AmLaw 100 firms are all going belly up any day now. GC’s are bolting for smaller firms that will listen to their individual needs. BigLaw firms are the last of the buggy whip makers and will no longer be needed…
It's Not Just Ugly – That MoFo Site is Slow!
Well, if you’re going to plunk down a cool million dollars to have your website redesigned, you might as well make sure you make it ugly, and slow. Apparently, that had to be the goal of the Morrison Foerster (AKA MoFo) website redesign.
I actually spotted this a few weeks ago and sent it around…
Who is Bracewell & Giuliani's "Master of Everything"?
For a brief moment I thought that the folks over at Bracewell & Giuliani had a competitive advantage over the rest of us. When scanning the titles of the Bracewell’s “People Search“, it appears that Bracewell has someone with the grand title of “Master of Everything“. Unfortunately, it turns out that…
Airplanes, Ashtrays and Mixed Messages
On the plane ride back from New York, I came across this little gem of a mixed message, so I snapped a picture of it. Smoking on domestic flights has been banned since the late 80’s, but the ‘resources’ still remain. Twenty-plus years later, here is a sign explaining to use the ashtray, right above…
Loss Leader Doesn’t Mean What You Think It Means

Jim Hassett’s post on Keys to New Business finally put me over the top on the whole Loss Leader thing (Jim was actually quoting a lawyer – so these were not his words). In my AFA role I have seen numerous examples of low-ball bids from law firms desperate to get the work in the…
New Approach to Hiring Associates – The Old Law School Approach
I remember reading Thurgood Marshall’s comment of sitting in his first day of law school and hearing Charles Hamilton Houston tell the class “Look at the man on your right, took at the man on your left, and at this time next year, two of you won’t be here.” This was an extreme version of…
The One-Two Punch to BigLaw's Gut
Last week I gave a presentation to the Houston Chapter of the AMA (on a side note – legal marketers would be wise to reach outside the LMA). After the presentation a couple of marketers from the oil industry were sharing recession stories and asked how law firms were doing. The presumption was that…





