In the May 23rd American Lawyer article, “More Law Firms Outsource Their Law Libraries [pay wall],” is a wakeup call for some librarians, old news for many, a call to arms for others, and a confirmation of a shift in the profession for the rest. Outsourcing is a scary word, but one that
 |
| Image [cc] Lucy Kimbell |
I was watching Tim Corcoran’s video on “Useful Metrics & Benchmarking” and it made me think about how some of the metrics and benchmarking strategies apply to information professionals within a law firm environment. Are we, as managers of these professionals, giving them the right type of feedback that
There has been a lot of discussion in the blogosphere and twitter this week about the Bloomberg Law article “Law Firm Librarians Feel Underused and Underpaid” and the accompanying survey. First off, I want to thank Bloomberg BNA for conducting this survey, sharing the results with the law librarian community and David Perla,
If you’ve seen any concert festival posters over the past few years, you’ll notice that the bigger the band is, the bigger the font is. As I was thumbing through some of my reading yesterday, I saw an article on “Top 10 font size shockers from the Coachella 2015 lineup.” Some bands were
 |
| Image [cc] Richard Aird |
[Editor Note: Please welcome guest blogger, Deborah Schwarz, CEO and Founder, LAC Group. Since we know there has been a lot of talk about outsourcing in library services, we thought it would be interesting to get Deb’s perspective on what she hears from the business side of Managed Services
 |
| 736-hp VW Golf |
Toby Brown and I have had a number of discussions over the past few months on how law firms gather information during the new business intake (NBI) process. Toby comments that all of the focus on NBI is process driven, and that we are speeding up the process, but not really doing a
 |
| Image [cc] Vyperx1 |
We very often hear from bloggers on this site regarding the struggles associated with change and innovation. Fear of failure, lack of inertia, protecting territories—all seem to be stumbling blocks that many firms face when initiating change. It seems, however, some organizations have found a way to successfully encourage and nurture new ideas
There was an interesting question asked on Twitter this morning by Patrick DiDomenico (apparently preparing for an ITLA presentation on the topic.) At first blush, it seemed to be phrased a bit on the negative side, but it really is something that those of us in law firm libraries do need to ask from time
 |
| Image [cc] camknows |
The keynote speaker for the Marketing Partner Forum, Joe Pine, focused his discussion on the idea behind advancing the service economy into an experience economy. He began with the idea of the gumball machine and how adding the experience of seeing the gumball roll down a spiral ramp before exiting the
 |
| Image [cc] Ian Harvey |
ALM Legal Intelligence released a new survey today called “Turf Wars: Defining New Roles and Competing for New Territories” where they have found that law firm morale concerns have moved away from focusing on layoffs, and moved over to issues of compensation and training. I have not read the