On this episode, we interview Alameda County Law Library Director, Mark Estes, and get his insights on how modern county law libraries support their communities, and how their communities support them.

Marlene and Greg were interviewed by Sharon Nelson and Jim Calloway for The Digital Edge Podcast.

Should vendors put out surveys which they directly sponsor and write? If they do, it might not pass the sniff test.

Marlene (@gebauerm) discusses the creepy ideas behind Augmented Eternity, as well as the proper methods behind YouTube apology videos.

Marlene is also speaking at the ARK Group Knowledge Management conference in New York, October 23rd-24th.

Greg (@glambert) recommends listening the CBC’s new podcast, Undercover: Escaping NXVIM, and the ideas behind a manipulation process called “Engineered Epiphanies.” Plus, why you shouldn’t name buildings after people who are still alive.