It is nice of LexisNexis to give me a good example of how some IT/KM departments approach the problem of users not using the existing technology. I want to start off by giving a disclaimer that this isn’t a critique of the LexisNexis product (as I haven’t used it), but rather this is a general

There seems to be a lot of discussion around Knowledge Management (KM) and where it fits within the ever popular Enterprise 2.0 (E2.0) world. Seems like the discussion is coming straight out of a Dickins novel: “Knowledge Management in 2009… It was the best of times, it was the worst of times.”

We took a

I know, you don’t expect to see “open source” and “law firms” in the same sentence unless it is discussing how a law firm is trying to find a way for its clients to claim copyright on something they built upon an open source product. But that’s not what we’re talking about here. I really

Today, it was proved to me, once again, that social media works.

About nine months ago, Greg–my co-conspirator and co-blogger in crime–started following me on Twitter. Then he met a bunch of folks online and he passed on my Twitter handle to a bunch of his friends.

So I started following Greg’s friends that followed

I’ve commented in the past about how I think that Knowledge Management (KM) has become so overwhelmed with technology products that the individuals in KM have become ‘tech support’ rather than knowledge managers. Yesterday, I read two different articles that reinforced my conception of what I think is a major flaw in the idea of

All this talk about alternative billing and alternative fee arrangements (AFAs) might lead one to believe there are numerous tools on the market for managing these.

I’ve previously posted on 3 Geeks about how budgets sit at the core of AFAs and on methods for building reasonable budgets. With that concept in mind,