I am sure that by now that all of you have at least checked out a virtual conference. Yeah, they are kinda goofy but it is an easy way to learn about vendors and hear some great webcasts without leaving your desk chair. Well, the other day I was being interviewed for a news story–okay,

This week has seen a great string of blog posts that discuss the relationship between Librarians and Knowledge Management professionals. I’m going to give you a reading list below (read them throughly, there will be a test!). As I read through these posts, a slightly morphed quote from Will Rogers kept popping into my head…

The Official Google Blog mentioned that they are bringing one of their features out of the shadows in order to help searchers find sites that are related to those in the search result. According to the post, Google has actually:

offered a “Similar” feature on results for a while now as a way to discover

Very interesting press release from WilmerHale yesterday announcing that this September they are opening a 187 employee “Business Service Center” in Dayton, Ohio. WilmerHale is moving existing employees from their current offices (along with some new hires) to handle the administrative support functions for the following areas:

  • Finance
  • Human Resources
  • Information Technology
  • Operations
  • Document Review

After seeing and hearing too many fee discussions about discounts – a new thought clicked in my head. Clients are negotiating on discounts, not rates. The actual rates might matter with a wide a variation, but in most circumstances when clients push on law firms, it’s not on the absolute rates, but instead it’s about

Over lunch Greg and I were watching a new waiter be trained in how to best serve diner clients. The Mentor was giving constant feedback to the Trainee. At one point the Trainee had just walked past a table when the Mentor asked if the customers at the table needed more water. The trainee responded: