|Image [cc] wikimedia|
On Wednesday I had the pleasure of meeting with Tom Baldwin and Scott Preston to discuss LPM and general law firm challenges. One subject came up that triggered a repressed memory. Tom mentioned the importance of the users’ experience – UX or UI (user interface) depending on your perspective – when seeking adoption of new technologies. Having a proper UI expert has proven to be so important that he has contracted to have some work not only on upcoming projects, but also review a few of their existing custom developed apps.
Add on top of that Tom’s note that user adoption rates are strongly impacted by UX and you have a compelling reason to employ a UI expert for every software project. I implore IT professionals to always make UI / UX a priority in your development efforts, even if it’s just a SharePoint update.
With that off my chest – I will re-engage my memory suppression efforts.